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“Good Hotel”

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MGM Hill Worth Resorts
Ranked #7 of 12 Hotels in Coonoor
Bengaluru, India
Level 5 Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good Hotel”
Reviewed January 19, 2013

The rooms are very basic and the bathroom also. The food is very good and the location of the hotel is good just 2 km from the railway station. the view from the hotel is very good, they have a wall which is fully glass and is quite amazing. When we were there not too many staff was present when enquired i was told it was off season as they guy who served us in the room was also making the food

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeenaG07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Hill Worth Resorts, responded to this review, March 1, 2013
Dear Guest,

Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We look forward to welcome you back and assure you our best services at all times.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
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    27
    3
    5
See reviews for
55
32
2
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 12, 2012

We discovered this place and to our surprise intially we were really skeptical about each thing from check in which was smooth from Ranjith and we got little bit of our discount. In the room, bedsheets are stained and Tv remote wasn't working and immediately we got a another room and bedsheet changed. Food variety is limited and quality is just Ok.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank usufimran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Hill Worth Resorts, responded to this review, March 1, 2013
Dear Guest,

Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We look forward to welcome you back and assure you our best services at all times.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 2, 2012

We stayed at MGM hotel at end of july 2012. Its a decent hotel located in coonor which has nice view,nice room. We stayed at grandeaur. Manager Ravi is a nice person, gives nice advice on where to visit, which route to take, what to buy and what not to buy, but very rarely visits the place. Food available is very limited. Non veg food i will rate as 4/5 and veg 3/5. Rooms needed a lot of maintence work which has not been done from years. Overall i will rate this hotel as 3.5/5 only for location and away from city noise. Nice place for family to stay.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roopesh_RV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Hill Worth Resorts, responded to this review, September 5, 2012
Dear Mr. Roopesh,

Vanakkam!

Thank you for sparing your valuable time to share your feedback on your recent stay at MGM Hill Worth Resorts.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

The things that you have pointed out in the bed will be looked at on your point of view for rectification and better satisfaction.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 21, 2012

We had a nice stay at mgm resort, there was a wonderful view from the room, pls dont miss that room(especially couples). Rooms maintenace can be much more better. Service was good.
Reception response is bad from Mr.Antony but at the same time Mr. Karthik response is good.
Overall we had a great experience at MGM HIWAY resort.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank surerhrajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Hill Worth Resorts, responded to this review, September 5, 2012
Dear Mr. Rajan,

Vanakkam!

Thank you for sparing your valuable time to share your feedback on your recent stay at MGM Hill Worth Resorts.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

I have also noted the issues you have highlighted with concern and will ensure that corrective action is taken as soon as possible.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 17, 2012

The Rooms were like what we saw in the website & the hotel is in a cool nice location, Very near to coonoor. such a calm place & away from buzzing cities. its sort of a refreshing trip. The rooms were neat and clean & the staffs were very courteous and helpful, I should thank Mr.Ravi & Mr.Antony for their help & support through out my 3 days trip. They organised us a nice trek which was way beyond expectation, nature lovers shouldn't miss those.The travel desk was quite good, economical & was on time.

Room Tip: Rooms facing the hotel front is particularly good, for the fact where you can have a clear view of t...
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vgsivakumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Hill Worth Resorts, responded to this review, September 5, 2012
Dear Mr. Kumar,

Vanakkam!

Thank you for sparing your valuable time to share your feedback on your recent stay at MGM Hill Worth Resorts.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level 6 Contributor
123 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed May 23, 2012

Guided by other reviewers, I called up the Hotel to confirm my reservation (done through MMT) and they confirmed it.

While travelling, I kept on calling them regarding my position and ETA. We got stuck due to the Flower Show) Karthik was very courteous and sounded very helpful all the time. On reaching, they told that they are upgrading me to Grandeur room. Since I am staying only for 1 night, they could do it- probably to maintain continuability with other guests. Good for me!

However, they also told non-chalantly that there is a power cut daily at 8-10 am. Since their backup system has some problem, we have to live with it. I wished to see some attempts from their side to rectify it- but, there was none!

Their infrastructure is pretty good, of course, no comparison to Taj, my next halt. They do not have much open space except the parking lot- which gives a very good view of the hills. The children's play area is at an elevated place, next to the DG set, which I found rather dangerous place!

Food is very good. I was on a Breakfast + Lunch/Dinner package. The amount of Dinner cap set at 1500/- was pretty decent given the rates they have.

The room, after the upgrade, was pretty large with separate shower & toilet. However, the toilet was stinky and the basin in the shower was not flowing smooth- soaking us everytime we used it. The room didn't have proper ventilation as well. So, they happily provided us a pedestal fan, when requested.

If I am travelling next time, I would stay in this hotel if I have plans to be outdoor most of the time and come back only for dinner. I'd also check on the room before checking in / booking.

Room Tip: Check whether their back-up power works
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lazy_1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajai K, VP - MGM Hotels and Resorts at MGM Hill Worth Resorts, responded to this review, September 5, 2012
Dear Guest,

Vanakkam!

Thank you for sparing your valuable time to share your feedback on your recent stay at MGM Hill Worth Resorts.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

I have also noted the issues you have highlighted with concern and will ensure that corrective action is taken as soon as possible.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

Best regards,

Ajai Kacker
VP – MGM Hotels and Resorts
09566055535
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madurai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 6, 2012

First off all, rooms are not that maintained well - broken wash basins, chairs etc. Very less staff to support looks like, In summer Cunoor is warm in afternoons and the room is warmer than outside and it was sweating inside. They give a table fan that is not sufficient. Very less choice of food in their hotel. The inside of the room is not well designed - old (used tables) table chairs, poor lighing we cannot even read a book with extremely low level table lamps and dull bulbs .. May be just worth for a night stay max.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank antony67_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MGM Hill Worth Resorts

Property: MGM Hill Worth Resorts
Address: 78a Mount Pleasant Ooty Road | Coonoor, Coonoor 643202, India
Location: India > Tamil Nadu > The Nilgiris District > Coonoor
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 12 Hotels in Coonoor
Price Range (Based on Average Rates): $
Hotel Class:3 star — MGM Hill Worth Resorts 3*
Number of rooms: 10
Official Description (provided by the hotel):
Closest to Heaven - MGM Hill Worth Resorts... Undulating hills bathed in a blue-green hue, clouds bending down to hug the hills, lush valleys drenched in crisp sunshine, veils of mist floating aimlessly and the faint scent of pine and eucalyptus in the air! This is indeed, Heaven on earth. It is also known as the MGM Hill Worth Resorts, Coonoor - the perfect choice for holiday makers, honeymooners and tourists, with its idyllic location amidst the lofty Nilgiri hills. Here is a charming, quaint yet urban resort for you to unwind and rejuvenate. The resort prides itself at setting new standards in comfort and warm hospitality. The picture-pretty location, spacious suites and the decor echoing the old world charm of the British Raj. Together with the signature MGM hospitality and you have the perfect blend of comfort, elegance and facilities. Each room is tastefully decorated, offering you the comforts of home. MGM Hill Worth Resorts offers you luxury and comfort to create the ideal ambiance for a perfect getaway, a romantic honeymoon or a distraction-free business meet. If you are visiting Coonoor for a family vacation or a quiet getaway, MGM Hill Worth Resorts should be your preferred choice. Its quaint decor, fine cuisine and impeccable service distinguish the resort as the idyllic getaway. We know how special your honeymoon is to you, and at MGM Hill Worth Resorts we are happy to walk the extra mile and pamper you, to ensure your stay with us is truly special. Just let us know when, and leave the rest to us. MGM Hill Worth Resorts is your obvious choice for entertaining, celebrations and business conferences / get-togethers. Our distraction-free, tranquil and convenient location in Coonoor is backed by our experience and expertise in hospitality and banquets. We are always honoured to be part of special times in people's lives. We would be happy to host whatever you choose to celebrate... We invite you to experience the renowned hospitality and impeccable service, which is the cornerstone of any MGM Resort. ... more   less 
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