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“Acceptably quirky”

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Neemrana's - Wallwood Garden
Ranked #5 of 12 Hotels in Coonoor
Certificate of Excellence
Reviewed May 12, 2011

This 100 year old house has lots of atmosphere and is run by some excellent staff. The food and service is of a very high standard. Our party of ten had a nice large table in a dining area with colonial style.
The bedrooms were a bit damp in places and the building itself could with some TLC but don't let this put you off. The experience is worth a couple of nights as Coonoor is a great spot to stay.

Room Tip: Ask for the main building
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  • Stayed: April 2011, traveled as a couple
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1  Thank Kenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Neemrana's - Wallwood Garden, responded to this reviewResponded January 17, 2014

Dear Guest,

We are sorry to learn that your visit to Wallwood Garden did not work out as expected.

As you may be aware, at Neemrana we try and keep a balance between old-world charm and modern amenities so that the past is not completely obliterated. Further, every effort has been made to retain the original structure of the bungalow, which dates back to the 19th century.

We are disappointed to read your feedback and have pulled up the service team. They have been given the necessary training and instructions to ensure that the same does not recur in the future. This should never have been the case and we are extremely sorry about the same.

We do hope that you will give us a chance to overlay your past experience with a fresh and memorable one.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 - 128 of 139 reviews

Reviewed January 23, 2011

We spent one night in Wall Wood Garden in December and found out, that this is not the perfect time for this place. It was very cold and rainy outside and the radiator in the room could not make the room very warm so that it was all the time very cool and damp.
Besides this, the room was very nice decorated with old colonial furniture and we had tea/coffee-facilities and a TV. The bathroom was also very nice, clean and good equipped.
In the main building, breakfast and dinner was served - which was good. There they also had a large room, where you can sit in front of the chimney.
In the summer time this place must be great.

  • Stayed: December 2010, traveled as a couple
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Thank Melodiex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2011

I like the Neemrana concept, so after having stayed at the Neemrana Fort Palace for New Year we decided to spend 3 nights at this little hill station out in the countryside. There were no problems getting rooms - and we were promised a suite where our daughter could stay in one room, we in the other. Calling the rooms a suite may be a bit of an exaggeration. They were located outside the main house and in a fairly poor condition.
The weather was cold and the provided heater (1 for 2 rooms) could not heat the rooms at all. The rooms were damp and musty - and filthy. Something like blood spots on the wall, dirty carpets and grubby floor. We mentioned this to one of the employees, who ensured that the floors would be cleaned while we were out. The floor was still wet when we got back, carpets hadn't been vacumed / shaken and still 'blood' on the wall.. The staff was curtious, but not very professional. A fire in the living room with logs sticking 1 m outside the fireplace meant that an employee had to stand to watch the fire.
Breakfast and dinner were good. Staff helpful regarding getting a car. We left after 2 nights as we were cold and there wasn't much to do in the area besides visiting the tea plantation nearby and a romantic park.

  • Stayed: January 2011, traveled with family
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1  Thank Birgit61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2010

Reading the reviews on this site, I honestly can't believe we stayed at the same hotel. The hotel was bitterly cold, with damp bed linen, with no attempt by staff to warm the place up (offers to light a fire in the fireplace "when the wood had dried out" were not followed up). There were problems with hot water. Staff appeared unwilling to offer advice on trips out, even when asked specific questions about hiking in the area. Service was abysmally slow - 40 mins wait for a cup of coffee, two days for laundry - and then I had to wait for it for another half an hour before being able to check out as they hadn't bothered to iron it. And I was only informed right at the end that the hotel doesn't take debit cards - necessitating a trip into town, in the rain, just to be able to pay the hotel bill. Overall, an utterly depressing experience, poor value for money, and not at all what I've been led to expect from previous stays at Neemrana hotels. On a plus side, the food was delicious.

  • Stayed: November 2010, traveled solo
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5  Thank AndreacinIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2010

Booked the hotel online thru the Neemrana website. When I reached the booking page, I realised that I was getting the room at a price much lower than what was on the information page. No trouble with the booking.
The place is walking distance from Sim's Park, which is a botanical garden. The main bungalow is from the Raj days - wooden flooring, fireplace in the hall, antique furniture (the wooden carving laden chairs at the dining table are beautiful) and a dining room with a fantastic view of the tea gardens. The staff led by Geetha are very courteous and helpful.
The rooms are nice, again with period furniture. Some of the rooms have huge four poster beds. The staff light the fireplace in the evening which makes it feel cozy. Breakfast is included in the tariff; you can chose between south indian and continental options . I chose the south indian, it was good; idlis one day and dosais the next day. I ordered an omelette as well. Dinner is again a choice between indian and continental. I tried both - I would recommend the Indian dinner - it felt very close to home food for me. Ask for the apple pie for dessert. They charge 250 for the main course and 350 for the three course meal.
The place has a homestay feel to it. Overall we were very satisfied with the stay here.
The cons: (1) The pressure of water in the shower is low (2) Some of the tiles in the pathways thru the garden had moss on it and was slippery at spots (3) No bar; but they allow you to drink your own stuff

  • Stayed: November 2010, traveled with friends
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1  Thank lcman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2010

i stayed in wallwood for 3 nights with my hubby & loved it.. first thing we noticed on arrival is a very homely atmosphere..no formalities no disturbance & not many people to be seen even though all the rooms were occupied. The building, rooms & furniture reminds you of british era...on a negative side no proper room service :) my hubby who normally preferes taj property also loved this unique experience but did miss the room service & options to eat... overall a place we would recommend to visit at least once.

  • Stayed: September 2010, traveled as a couple
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3  Thank Mona85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2010

Wallwood The ‘non hotel’ hotel:

This place is not a hotel and thank god for that. If ure going to coonoor then I suggest that avoid hotels and thank fully there are not many in its true sense. The place three miles before the coonoor town. It’s a bungalow with rooms which people can stay in. The bigger ones which are two rooms in total with a smaller one as you enter leading to a master bedroom and toilet comprise a quite. The place is a bungalow in the true sense. Nice high walls, red oxide flooring, big bath rooms (and depending on the weather its get cold. It is cold in winter but we loved it. ). The place has 9 rooms and 2 suites. The suite rooms are enough for three people and being spacious are ideal for families. Ure Parents, ure inlaws and you guys. Works perfect for all.

The main building has seven rooms and adjacent to this bungalow (about ten steps away) is where the other rooms are. The main area has a common tv room, a dining area with a huge dining table that seats six and also another rooms with glass one one side which also can be used as a dinner room. Dinner breakfast and lunch is normally from a set menu. They have veg and non veg choices. Sometimes if the intake is good continental as well as indian is there to choose from. Don worry about the taste of the food here. My mother in law who is an excellent cook (eats only veg but cooks non veg also) herself admitted the food was excellent. And my father in law who has eaten what she has cooked rather may I add sheepishly added the food is good. Repercussions for such bold statements by any man always await him back home one once the trip is over .

Throughout the day some snacks can be ordered from the kitchen. Coffee/tea is served generously. The area in and around Wallwood are excellent for taking a walk. Being on what I call the outskirts has its advantages. As for what all u can do in and around this place.

It starts with the fact that as this place is on the way to the biggest reason why u goto coonoor.

Kothagiri – is the place that you will see boards leading to and you will as most tourists try to go but will never get there for the following reasons. On the way the following difficulties will be faced.
• The breathtaking scenery and the drive through the tea plantations will make sure you stop as frequently and ensure that you will never actually get to knowing what kotagiri is. Some of the sights that you will see include clouds over the mountains or between them. Tucked away between these mountains are the tea plantations at a lower level or higher level of the plantation are the houses of the workers. It will leave u wondering for that moment …………that u wish u stayed there. That minute your career growth prospects, the selfish ness of your careers, the job insecurities will all take a back seat. We bot team from a place which was located at some insane altitude. We took snaps form where we could actually see mountains, yeah mountains below. see the snaps to trust me on that.
• Dolphins nose : this place is tucked away somewhere between the Adderley tean plantation. The scenery to get to this point is worth the drive. This guest house/homestay is worth paying for. The website is self explanatory.
• Walks : just around almost everywhere. Absolutely anywhere is fine.
• Explore: I firmly believe as that a place has to be known by best just driving around and talking to the locals. I did just that. when the family retired to the room on the pretext of a quick smoke (being a social smoker has its advantages – for starters holidays are social ocassions) the driver picked up his friend form what coonoor calls a mall.

So there u go. By reading till here u have realised that if u want to unwind and detox ure mind and like to read books, ure in the right place.

when u leave it leaves u sinking. the food was great, the people there are simple and willing to help. what i would suggest when u come here is go tea tasting, go to tea plantations, walk around, soak in the weather, relish the local flavor.

in short its like coming to ure own home .....just a more luxourious one at that

  • Stayed: June 2010, traveled with family
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4  Thank Gautham_Srinivas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neemrana's - Wallwood Garden

Address: 58 Kotagiri Road | The Nilgiris, Tamil nadu, Coonoor 643101, India
Location: India > Tamil Nadu > The Nilgiris District > Coonoor
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Coonoor
Price Range: $65 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Neemrana's - Wallwood Garden 3*
Number of rooms: 10
Official Description (provided by the hotel):
Two hours from Coimbatore, in the heart of upper Coonoor, lies Wallwood Garden. Earlier known as Blair Atholl – it was built over a hundred years ago by a Scottish Major General, hailing from the village Blair Athol in Scotland. The Duke of Atholl still lives in Scotland in his own castle. Wallwood was later sold to a British couple after the First World War, who ran it as a boarding house for many years. It was purchased by Liptons before the Second World War and the house has remained in the hands of tea companies – currently with Matheson Bosanquet. The Mansion has retained the atmosphere of the past when tea estates had their own lifestyle ! It has its own prize-winning garden of the Nilgiris overlooking a unique pomological garden. It is located two minutes from Sim’s Park, one of India’s most luxuriant Botanical Gardens, laid out in 1874 with over 1200 species of plants and many old rare trees like the Rudraksh, Paperwood, Elephant Leg, Strawberry Tree etc. Savour the wildlife sanctuaries of Ooty, Pykara, Kotagiri & Bandipur, driving through the lush tea plantations of the Nilgiris. ... more   less 
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Also Known As:
Wallwood Garden Coonoor

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