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“Good Experience”
Review of S K Residency

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S K Residency
Ranked #26 of 96 Hotels in Coimbatore
Certificate of Excellence
Kochi (Cochin), India
Level 5 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good Experience”
Reviewed October 21, 2013

The previous reviewer experienced bad customer service at SK Residency in January this year and the Manager had responded that they have taken the feedback seriously and will ensure improvement. I think they have kept their promise and really worked on sorting out the issues.

We stayed in the first week of October 2013 and had a really pleasant experience. Hubby had already been at SL Residency for 3 nights as he was in Coimbatore for work and I joined him for the weekend. All the staff - service guys, front office staff, right down to the security guards were really friendly and helpful.

SK Residency is lodging only - they do not serve food. But the make it a point to ask you if you need any food/tea/coffee/bottled water etc - which is then procured from some nearby restaurant and brought to your room. They have ample car parking and even have a person available to wash your car for a small fee - he did an excellent job on ours. The rooms and bathrooms are absolutely clean - the bed sheets, blanket (thick white cotton blanket which I loved as I have an aversion to fleece/wool blankets which trigger my allergy) and bath towels were all pristine white without a single spot on them. Absolutely no traffic noise as its on a side street, comfortable mattress, and perfectly functioning A/C - sleep quality was good.

Only thing to be careful about, is to ask the room boys to bring you a bill if they are procuring food for you from outside - as hubby had noticed that at least one of the room boys had a tendency to ask for a slightly higher amount than normal when asked to procure some food item. So that is one area that Mr. Balu needs to continue to work on with his staff.

One suggestion I have for the management is to provide an electric kettle along with coffee/tea, sugar and dairy whitener sachets in the room so that guests can at least make their own early morning cups of tea or coffee in the room.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank LManghat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balu S, General Manager at S K Residency, responded to this review, November 23, 2013
Dear Madam, thank you very much for your kind remarks. Feedback from valued guests like you keeps us going, and helps us to improve on a daily basis. We are glad that you found our rooms very clean. We appreciate your remarks on our spotless towels - we go to great lengths to make sure that our guests get the best of facilities.

We have also noted your remarks on getting food from nearby hotels, and will train our room boys to be more careful of your needs. We have also noted your suggestion on the electric kettle, and will definitely consider this.

Looking forward to receive you once again, very shortly!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    56
    41
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40
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Chennai
Level 4 Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 7, 2013

It is one of the few places, where you will find the front office not very customer friendly, it seems to work in coimbatore, they just stick to the rules, they go to the extent of saying, if you want be or just leave, in a very curt manner, even if you walk as late as midnight, even after booking the room over telephone or the like.
the rooms are neat and clean, may be because it is new, we need to see, how they maintain after few years, with the present attitude of the staff, it will be very difficult to maintain, the room boys, will have to be handled carefully, some are good, and there are few who are not room boys, they are room men, with a huge tummy, looks for bribe not for tips.

Room Tip: first floor near the lift is better.
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ChennaiSundararajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balu S, Manager at S K Residency, responded to this review, August 21, 2013
Thank you for your review of our hotel. We appreciate the fact that you found our rooms neat and clean. Maintaining a clean and hygienic property is one of our top priorities, and we are glad that you liked this.

We apologize if our room service staff did not meet your expectations. We have taken your feedback seriously, and will ensure that you have an even more pleasant experience on your next stay.

We look forward to receiving you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about S K Residency

Property: S K Residency
Address: 52 S K Residency Nehru Street | Behind Senthil Kumaran Theatre, Coimbatore 641009, India
Location: India > Tamil Nadu > Coimbatore District > Coimbatore
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Airport Transportation
Hotel Style:
Ranked #26 of 96 Hotels in Coimbatore
Price Range (Based on Average Rates): $
Number of rooms: 44
Official Description (provided by the hotel):
SK Residency welcomes you to a world of comfort, at the heart of Coimbatore city. Here, you will find a home away from home. With unmatched service and warm hospitability, you are sure to make SK Residency a permanent abode whenever you visit Cotton City. ... more   less 

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