This was my second stay in this friendly hotel. I always believed as long as the staffs are concerned about the guests the property becomes a home and this hotel is like that. The moment i stepped in the lobby and approached the reception desk they could identify me from my previoust visit. Their data base had kept everything on the form filled up and i had to just sign the form. There on wards it was a guided walk via the lift to my assigned room.
It is a 5 star hotel and has all the requisite trappings of a 5 star hotel but unlike some hotels the staffs are not robotic, they are warm human being.
For example the moment i walked into their restaurant Latitude for my breakfast there was Manoj Kumar to guide me through the array of buffet spread, he was all along there to see that i was at ease. i enjoyed the food. after the breakfast he suggested that i should try the Chinese cuisine of the hotel during the dinner.
i took his advise and went to Red Pearl the restaurant for Chinese cuisine for our dinner. There was Sumit Sarkar took care of us,this is a dinner and drink restaurant. Sumit guided us through the dinner and was always there for our smallest of need. I took dinner there with my friends.
Overall experience in this hotel was pleasant and definitely will stay here during my next visit.
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