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“Excellent amenities and service albeit mildly overpriced” 4 of 5 bubbles
Review of Gokulam Park Coimbatore

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Gokulam Park Coimbatore
Ranked #5 of 91 Hotels in Coimbatore
Mumbai (Bombay), India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent amenities and service albeit mildly overpriced”
4 of 5 bubbles Reviewed May 2, 2014

The hotel seems to be a fairly new property and has well appointed interiors with a spacious lobby and restaurant. Merits its 4 star rating! About 20 minutes away from the city.
Very good service both in terms of in-room dining and the reception staff. Reception folks spoke fluent English which was a relief. Mostly everything on the restaurant menu is available through room service so food isn't an issue for business travelers. Did find it over priced though.
The rooms were delightfully large with ample floor space, as were the bathrooms. Had a minor issue with flooding in the shower cubicle but was promptly moved to another room.
Must mention the breakfast buffet here, which is quite a spread by any standards! However the items do not change drastically from day to day, so guests staying for several days may find the repetition irksome.
On the whole had an excellent experience and would definitely recommend!

Room Tip: Highway facing suites are nicer in terms of the expanse of view
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pointelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionCBE, General Manager at Gokulam Park Coimbatore, responded to this review, May 2, 2014
Dear Guest,

It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor.

My team and I deem it a privilege to have served you to your satisfaction.

We thank you for appreciating our hotel and our staff! Your review has been shared with the entire team, for whom it has been a tremendous source of motivation and inspiration.

We value your support and patronage and are glad that we will have the opportunity to welcome you back at Clarion Hotel Coimbatore

Yours sincerely,

Paul Mabhian.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

295 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Australia
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed April 24, 2014

Stayed here for a couple of nights with family. We had to make a bit of en effort in finding this place using google maps, the information is not updated, when called the hotel from Avinashi rd, the reception staff could not help much even with local language. As in most places, you find young boys/girls in the reception who think that talking fast in english is more important than pronouncing words and phrases clearly. It is a disease right across Indian service sector and won't blame this hotel for it.
Once in, we were quickly taken care of, rooms were comfortable, desk staff helpful, the travel desk clerk was straight out of south indian movie but helpful and respectful. Food was mixed, but OK, they can do a lot better. It is closer to the airport and definitely recommended for stay. This can only get better.

Room Tip: Good option among big names - check for prices with the hotel prior to making an internet booking G...
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  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank teshil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionCBE, General Manager at Gokulam Park Coimbatore, responded to this review, April 28, 2014
Dear guest,
Greetings from Clarion Coimbatore !!!!
Thank you for sharing your experiences at the hotel on trip advisor.
We are delighted to know that the service rendered were up to your expectations.
It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.
Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Clarion Hotel Coimbatore.

Thanks and warm regards,

Paul Mahiban,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 2, 2014

The hotel is located in the outskirts of the city. Very difficult to get taxi to commute to city. The facility provided by the hotel is very limited and charge for everything including water. The rooms are spacious but the flooring is uneven and the chairs are old and needs a restructuring.

Room Tip: Check if the booking includes breakfast. Ensure that you buy basic necessity like drinking water...
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  • Stayed March 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank john1811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionCBE, General Manager at Gokulam Park Coimbatore, responded to this review, April 3, 2014
Dear Guest,

It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor. My team and I deem it a privilege to have served you to your satisfaction.

We have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We value your support and patronage and are glad that we will have the opportunity to welcome you back at Clarion Hotel Coimbatore.

Yours sincerely,

Paul Mahiban,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pala Kottayam, Kerala, India
1 review
3 of 5 bubbles Reviewed March 26, 2014

stay and room was nice expect for the bed ,which was small and hard.

food and service needs to be improved substantially. the soup was very salty and the order taken and food supplied was not the same. one dish was very hot also.location is far from main centre of the city.the amenities also needs to be added. it can be improved. thanks

  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Rajesh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionCBE, General Manager at Gokulam Park Coimbatore, responded to this review, March 27, 2014
Dear Guest,

It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor. My team and I deem it a privilege to have served you to your satisfaction.

Your review has been shared with the entire team.

We have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We value your support and patronage and are glad that we will have the opportunity to welcome you back at Clarion Hotel Coimbatore.

Yours sincerely,

Paul Mahiban,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Villupuram, India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed February 27, 2014

Clarion has become the first choice when I am in coimbatore. Friendly staffs right from check in. to check out. Rooms are maintained good. Prompt response. Food is ok but look for some more improvement. I really enjoyed the stay.

Even I stayed here with my US colleagues (around December) who appreciated the stay.

Keep it up.

Raj

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mathi_rajmohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionCBE, General Manager at Gokulam Park Coimbatore, responded to this review, March 27, 2014
Dear Guest,

Greetings from Clarion Hotel Coimbatore !!!!

It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor.

My team and I deem it a privilege to have served you to your satisfaction.

We thank you for appreciating our hotel and our staff! Your review has been shared with the entire team, for whom it has been a tremendous source of motivation and inspiration.

We value your support and patronage and are glad that we will have the opportunity to welcome you back at Clarion Hotel Coimbatore

Yours sincerely,

Paul Mahiban,

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 19, 2014 via mobile

Great aesthetics of the hotel. Equally poor service, although they did compensate for it. A lot of glitches during my stay, but service is something that can be improved easily. Provides all great benefits.

Stayed February 2014, traveled on business
Helpful?
Thank PrateekT07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionCBE, General Manager at Gokulam Park Coimbatore, responded to this review, February 21, 2014
Dear Guest,

It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor. My team and I deem it a privilege to have served you to your satisfaction.

Your review has been shared with the entire team.

We have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We value your support and patronage and are glad that we will have the opportunity to welcome you back at Clarion Hotel Coimbatore.

Yours sincerely,

Paul Mabihan,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed February 19, 2014

Very inconsistent service. Sometimes you get cookies with your coffee, most times you don't. It takes forever to get something to your room.
Housekeeping was very bad. Pillow covers and bed spreads were torn. Towels were taken out but was not replaced by fresh towels.
The room service personnel caused some mess and said he would send housekeeping to clean it up. It took about an hours time after reminding them twice to get it cleaned.
Bed side reading lamp was not working.
You book for a smoking room and you are given a smoking room. But there is no ashtray in a smoking room. I had to literally resort to nagging to get an ashtray.
I could go on...
Service and housekeeping is definitely not worth the money you pay.

  • Stayed February 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank vijay_gurunath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionCBE, General Manager at Gokulam Park Coimbatore, responded to this review, February 21, 2014
Dear Guest,

It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor. My team and I deem it a privilege to have served you to your satisfaction.

Your review has been shared with the entire team.

We have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We value your support and patronage and are glad that we will have the opportunity to welcome you back at Clarion Hotel Coimbatore.

Yours sincerely,

Paul Mabihan,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gokulam Park Coimbatore

Property: Gokulam Park Coimbatore
Address: 116/2 Avinashi Road | Chinniyampalayam, Coimbatore 641062, India (Formerly Park Plaza Coimbatore)
Phone Number:
Location: India > Tamil Nadu > Coimbatore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 91 Hotels in Coimbatore
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gokulam Park Coimbatore 4*
Number of rooms: 107
Official Description (provided by the hotel):
Gokulam Park Hotel, Coimbatore(Former Clarion Coimbatore)Coimbatore International Airport is just 4km away from the hotel and Central Railway Station is 14km from the hotel & CODISSIA trade centre is just 6Km away, which is perfectly positioned for both business & leisure travellers.This contemporary hotel with 107 rooms and suites elegantly designed and maintained with modern amenities that include wireless Internet access. Dining outlets includes: a rooftop restaurant, a 24-hours interactive eatery, a trendy lounge and a pastry shop are all available, offering global buffets along with an a la carte menu. Guests can unwind with a swim in the pool or relax and unwind in the tranquil spa.Located 100km away from the Colonial Blue Hills (Ooty), The Hotel is a wonderful stop over on the way to Ooty with contemporary styled rooms. Hotel facilities include Rejuvenating Massage at Orchid Bali Spa, you would also grove to the music at the Zero Degree Bar & Enjoy a sumptuous meal at 24x7 Bytes Restaurant. Hotel FacilitiesRooftop Swimming Pool with Sun Beds (Pool) Games Room, Business Centre, Babysitting, a lush green lawns, Handicap Facilities, Conference Halls, fully equipped world class health centre, Wi-Fi Internet Facility available throughout the Hotel, Restaurant Dining Hall, Eminently Designed Bar, Coffee Shop, Doctor on Call, Laundry Service, Taxi Service, Travel Desk , Centrally Air-conditioned, Airport/Railway Station Transfer Shuttle, Service Parking Facility Guide Service Sightseeing ... more   less 
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