I went to this hotel for dinner with my family. Reaching the hotel,as usual the parking was full in valayapatti restaurant, They made us park in front of the main hotel and the driver came to us and took the car for valet parking. Just with a piece of card with only the car no was given to us. Having finished the dinner, we informed the security to bring us the car. We heard an unusual acceleration sound when he came inside.
Just driving 20 feet from the hotel the car was not moving. Driving Chevrolet Optra we came to know he has tried to put reverse gear wrongly that it has broke the Gear Lever. When asked this to him he was ready to accept that was not his mistake and hotel will not be responsible for this.
We have to wait for 2 hours in the road just to take the responsibility by them which ended in total vein.
Please guys give your expensive cars to valet parking or you will end up paying from your pocket
Incident happened on: 08-Sep-2012 at 10pm
Operations Manager : Vijay
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