This provided the first disappointment of the trip as far as my experience of heritage hotels went. I was also expecting a lake-view room. As a first impression, the room was good -- large and quite tastefully put together with a nice window/window seat. But where was the lake? In the distance, across a road and nearly obscured by part of the hotel and the buildings it faced. The bathroom was small, dark and old and I could well have thought that I lived in the next bathroom as well as far as sound was concerned -- the large louvred ventilation window vented into the neighbouring bathroom and did not block out any noise at all. I heard every awful sound all too clearly from next door.
It was generally noisy. I heard dogs barking for a very long time at night, doors slamming through my stay and staff (or guests) talking. And it was very cold in bed until I found out from another guest that additional quilts could be had on request.
I reckon the slamming had to do with some old-fashioned latches and locks on the heavy doors, Staff needed to be aware of keeping their conversation volumes down. And given that it was winter and the possibility that guests may need an additional quilt if there was no central heating, staff should indicate that these were available.
Breakfast was a poor spread. We walked into a rather empty breakfast room with a food selection that consisted of several local offerings, two varieties of whole uncut fruit, a heap of fresh eggs and some bread. It was not till we overheard someone at another table ask for an omelette that we realised we could have omelettes. Again, staff were not trained to offer the options.
Accessories were also wanting. A hairdryer only available on request, for eg., and no tea/coffee facilities. It was sold to me as a 4 star hotel but apart from some charming public features of the property this was, in my opinion, just 2-star one.
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- Also Known As:
- Swaroop Vilas Hotel