First impression is the last impression.. I think the customer care department and the hotel staff need to be given lessons on the same. Extremely uninterested staff and the customer care department. I asked them to mail me a package for 2 nights but they straight away refused to do so. I think the manager has kept his staff very busy and that is the reason why the staff sounded extremely disgusted... Poor first impression...
- Official Description (provided by the hotel):
- Shiv Niwas Palace offers beautiful, yet differing suites and rooms to choose from 17 individually decorated suites carry original furniture and portraits that have been with the royal family for generations. All the suites look out onto the natural panorama of Udaipur. Unparalleled splendor and spaciousness characterise each room.Guests to Shiv Niwas Palace like to return time and again. The hospitality is unchanged from the not-so-distant times when Shiv Niwas Palace was a royal guesthouse. ... more less
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- Also Known As:
- Shiv Niwas Palace Udaipur
- Hotel Shiv Niwas Palace