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“Relaxed stay and a warm experience”
Review of Trident Udaipur

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Trident Udaipur
Ranked #4 of 157 Hotels in Udaipur
Certificate of Excellence
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Relaxed stay and a warm experience”
Reviewed January 8, 2013

Very hospitable staff and was treated extremely nicely. From the smallest facilities in the room to any personal requests in the breakfast everyday, my stay at Trident was delightful.

The beds in the rooms are a little average as they made my back a little sore but other than that it was very comfortable.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank anuj s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, January 9, 2013
Dear Guest

Thank you for taking out time to share your experience following your recent visit to Trident Udaipur.

Your review has been shared with the team which is inspiring for all of us. It was a pleasure to have been of service to you.

Your comments on bed in the room have been well noted and shared with the housekeeping team; we shall check and make necessary amends.

We look forward to welcome you back to Trident on your return to Udaipur. I take this opportunity to assure you of our best services and attention at all times.

Thank you

Kind regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Mumbai
Level 6 Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 6, 2013

Within the spectrum of 5-star luxury hotels in Udaipur, I believe the Trident offers the best value for money. While the hotel has neither the heritage backdrop, nor a lake view (while most other luxury hotels in the city do have at least one of these), in our opinion it is priced excellently and allows one to enjoy the 5-star luxury and hospitality at much more affordable rates.

We stayed at the Trident for 3 nights, and can rate our stay as excellent. We were on a road trip across Rajasthan from Mumbai, and Udaipur was our first stop and we found the hotel to suit our needs perfectly. It is a large spacious hotel, with an easy access (one does not need to navigate the narrow by-lanes of the city to reach here), nice rooms, excellent hygiene, and very very warm and courteous staff.

We found the service to be impeccable - the hotel staff were very helpful and forthcoming. The lawns and gardens were vast and nicely maintained. The pool and the bar area were nice as well, and the food was quite decent (we only had one breakfast in the hotel). We also came to know later that they have an in-house mini-sanctuary with deer, peacocks, boars, etc, and they have a feeding time slot in the evening.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nirvaana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, January 9, 2013
Dear Guest

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and, we are delighted to know that you enjoyed your stay at Trident Udaipur. It was a pleasure to have been of service to you.

My team and I are inspired by your comments and look forward to your continued visits.I take this opportunity to assure you of our best attention and services at all times.

Thank you

Warm regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level 5 Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 6, 2013

We have had a vey nice couple of days at the Trident. The hotel is surrounded by a beautiful garden, the staff was very friendly and the service great. Our suite was very spacious and clean, as was the whole hotel.
We had asked for special Indian food in the restaurant which was prepared for us and it was delicious.
They really make an effort to keep the hotel guest happy.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katamete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, January 6, 2013
Dear Guest

Thank you for highly rated review for Trident Udaipur.

We appreciate your feedback and appreciation. It really works as a great source of inspiration for the team.
Team Trident is pleased to know from your comments that their efforts were so well appreciated. It was a pleasure to have been of service to you.

We look forward to the opportunity of welcoming you back on your next visit to Udaipur.

Thank you

Best regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 5, 2013 via mobile

Loved loved it, it should be more than 5 stars, we were big group came from long drive from alwar and checked in late, the check in was fast even with one staff on counter, reception was glowing and flowers smelled gorgeous, marble floors were sparkling clean, room service was tasty and fast, hair shampoo and amenities all natural very rich in essential oils, I got very very sick with flu from before and Yahya waiter in breakfast saw me tired and sent me breakfast to room and doctor and there was another bald guy on reception can't remember his name, was very helpful and let us in business center to get tickets, the greenery is amazing and the breakfast is amazing and location on lake and quick golf car and the guy waiting at the deck when we went with boats, you just made me love Udaipur Trident :)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pabouyoussef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, January 6, 2013
Dear Guest

Thank you for your kind comments and sparing time to post a review on the hotel and its services.

The team ,especially Yahaya is "over the moon" and happy to know that they came up to your expectations.

We try hard to live up to our ethos and philosophy of keeping our team highly engaged and I am delighted that we have achieved that in small measure for you.
It was a pleasure to have been of service to you.

We look forward to the opportunity of welcoming you back on your next visit to Udaipur.

Many thanks!!!

Kind regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
179 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed January 4, 2013

The hotel is beautifully set within a huge gardened complex that also included the Oberoi Udaivillas, since Trident is part of the Oberoi hotel group.

Pros: Within the gated compound there are large landscaped gardens and pools. The hotel itself is also nicely appointed, and service was excellent. The hotel restaurant has a nice outdoor dining area and it is also possible to have drinks or snacks by the pool. The food is average to good, but not outstanding, as is the case with most hotel restaurants I have experienced in India.

Cons: My only complaint about the hotel was temperature regulation. The hotel is marble everywhere, which is nice during the hot Rajasthan summer but it does get cold in the winter. My room was set in the low 60s, and it took literally two days for the room to warm up after I reset the temperature to the highest setting allowed. I was cold most of the time during my stay. The gym/spa and pool are closed way too early. There is also no steam room or sauna in the gym/spa, which would have been nice to have.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goodgenes5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, January 9, 2013
Dear Guest

Thank you for taking out time to share your experience following your recent visit to Trident Udaipur.

Your review has been shared with the team which is inspiring for all of us. It was a pleasure to have been of service to you.

My sincere apologies for the inconvenience caused owing to room temperature. We do keep extra blankets in the room and room heaters available on request, it seems that we failed to communicate this to you on arrival. We shall be more careful and proactive in passing on this information to our guests whilst hotel orientation.

We are amidst commissioning a spa / steam and the same would be operational by May this year.

We look forward to welcome you back to Trident on your return to Udaipur. I take this opportunity to assure you of our best services and attention at all times.

Thank you

Kind regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 3, 2013

Many reviews & many thoughts later, we decided to book Trident Udaipur for our Christmas vacations & boy we cherished this decision every one bit.

Location: Its just 2 kms away from the hustle & noise of the city. Furthermore the hotel is surrounded by acres of excellantly maintained gardens & lawns. So much peace & tranquility. Yes, its not at the lake, but personally for me after spending the evenings at lake, i loved the morning walk in the gardens.

Ambience: Everything about this hotel is immaculate. Insipite of surrounded by lawns & gardens, there is not even a whip of dust to be found anywhere. Yes the hotel lobby is not too big, but its very very well maintained. I must mention the lovely gardens again.. so good to relax in sunny winters.

Hospitality: The staff it seems is hell bent to set a standard of its own. They are so warm, always greet you with a smile, whether its the room service, the lounge staff or the restaurant staff, they are just all superlative in their hospitality. Big thumbs up.

Infrastructure: A very very clean & heated open air poll in winters was so much fun for us. There is a nice gym as well, though we did not use it. We spent our all four mornings enjoying the sun & the poll. The room & bathroom were functional & very clean, thought a bit small.

Food: We did not eat much in the hotel, as we were in love with Lake Pichola, so had most of our meals on the lake. But for the three meals that we had in the hotel, the variety was average, the food was good and the serving was superlative.

Value for money: Inspite of being a 5star resort itself, its room rent is almost Rs25000 cheaper than Taj/Udaivillas & just Rs.2000-3000 more expensive then hotels two cateory/starts below it. The hotel scores well on this parameter as well.

Area of improvement: Food is on the expensive side and i think can do away with some reductions. There was no option of hard pillows, which i think should be added for older people, or if anybody needs them.

Special mention '1': When you get excellant service, without the staff poking you for a trip, the hospitality seems all the more warm. The practice of not asking or accpeting individual tips by staff definitely call for a special mention. Again big thumbs up. (One can at the end of his/her trip, put the money in an envelop and leave at the reception)

Special mention '2': How many hotels could boast of peacoks & deers in today's era ? Well Trident udaipur has loads of them and its an icing on the cake :)

It was a very good holiday at the Trident, and i would recomment it whole heartedly for anybody visiting Udaipur :-)

Room Tip: Garden view rooms are a good deal.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ankurbehl1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, January 6, 2013
Dear Guest

Thank you for your detailed feedback on the hotel, its services and especially our people, following your recent visit to Trident Udaipur.

We are constantly reminded by our Chairman to select with care, train and support people in their work and to do all we can to keep people motivated and engaged, as they are the most important aspect of our business.

We try hard to live up to our ethos and our philosophy which places people at the centre of everything we do. It will give me great pleasure to share your gracious praise with the entire team - the team will truly appreciate your generous praise.
It was a pleasure to have been of service to you.

I have noted your comments on food pricing and availability of hard pillows, we shall be working on the same.

We look forward to the opportunity of welcoming you back on your next visit to Udaipur.

Many thanks once again.

With warm regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devizes, United Kingdom
Level 6 Contributor
137 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed January 2, 2013

We had a pleasant 2 night stay at the Trident. Udaipur tends to be expensive when it comes to selecting hotels of good quality and the Trident offered good value for money. I would probably challenge the 5 star rating since the product is fairly dated and whilst perfectly comfortable, it is not 5 star by today's standards. However, given the exorbitant rates at the elite 5 star hotels in Udaipur such a the Oberoi, Leela and the Taj, we were not disappointed with the Trident. Go with 4 star expectations and you will be perfectly happy.

Public areas are airy and bright. Furnishings are a little dated and having TVs in the bar is not great but it's not overly obtrusive. The gardens are immaculate and the swimming pool area is lovely. The rooms are small but perfectly comfortable and the bathrooms are similarly small and dated but clean.

Service is a bit hit and miss - restaurant staff were very good but the bar staff need some training. It's a small thing but having to ask for ice and lime every time you order a gin and tonic from the same person about 6 times over 2 days can be a bit frustrating! Front Desk was also pretty painful and would give conflicting information on local attractions etc. depending on who you spoke to. They also really let us down with our return airport transfer which was booked upon check-in for 05:45 on the morning of our departure and was never arranged. They managed to find a fairly prompt solution after I jumped around a little so it wasn't too big a problem.

All in all I would recommend the Trident to anyone wanting a good value for money base from which to explore stunning Udaipur.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, January 6, 2013
Dear Guest

Thank you for sharing your feedback with regard to your recent stay at Trident Udaipur.

We are delighted to know that you enjoyed your stay at Trident Udaipur. It was a pleasure to have been of service to you.

Please do accept my sincere personal apologies for the inconvenience caused to you owing to inadequacies in bar and front desk services.

I have since addressed the issues with the concerned department heads personally. I assure you that corrective action has been taken and I am confident you will notice a marked improvement during your next stay with us.

While I can fully understand that this might have marred your impression of Trident hotels, please allow me to assure you that this represents a departure from our normal standards of service and we would greatly appreciate an opportunity to correct your perception.

My team and I look forward to your future visits; please feel free to write to me if I could be of any assistance in Udaipur or for making any special arrangements for your future stays with Oberoi / Trident hotels.

Thank you

Warm regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident Udaipur

Property: Trident Udaipur
Address: Haridasji Ki Magri, Udaipur 313001, India
Phone Number:
Location: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Udaipur
#4 Luxury Hotel in Udaipur
#4 Family Hotel in Udaipur
#4 Spa Hotel in Udaipur
#5 Romantic Hotel in Udaipur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trident Udaipur 4.5*
Number of rooms: 141
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Also Known As:
Trident Hotel Udaipur
Hilton Udaipur

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