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“Good hotel”

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Radisson Blu Udaipur Palace Resort & Spa
Ranked #25 of 163 Hotels in Udaipur
Reviewed February 19, 2013

Great stuff about the hotel
- Courteous and polite staff
- Spacious rooms
- Quite responsive service (room dining/ guest support etc)
- Lake facing property

Not so great
- Food : esp the buffet spread is quite average

Was there for three nights with a 8 month old baby. The hotel staff was quite helpful (late night bottle sterlization!). The view from our room (lake facing) was also awesome. Could not explore if you can actually walk to the waterfront.

Overall good hotel at a affordable price.

Room Tip: If possible, try for the lake facing rooms. The view really makes up your day!
  • Stayed: February 2013, traveled with family
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Thank R0undtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this reviewResponded February 20, 2013

Dear Guest

Thank you for the appreciative comments about our hotel and services. We are glad to note that you have left with a positive impression of our hotel product and services.

We look forward to welcoming you back at the hotel

Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,087 - 2,093 of 2,455 reviews

Reviewed February 18, 2013

Arrived here from Jaipur mid afternoon. The hotel is breathtaking. The grounds are lovely and there was two wedding in the grounds while we were there.
The food was excellent and so was the service. Roolms were big and airy . Couldn't have asked for a nice hotel.

Room Tip: the rooms on the senond floor were quiet.
  • Stayed: February 2013, traveled with friends
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Thank LeedsPinklady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this reviewResponded February 20, 2013

Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits.

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Reviewed February 2, 2013

After passing through a village which clearly is living below the breadline you are taken to the other extreme by driving through an impressive gated entrance (with security) which welcomes you into the hotel which in turn looks spectacular. Checking in was a delight, every member of staff during my stay was polite and always spoke as I passed by. The rooms are bigger than average even for the standard room and are very comfortable, I had a stunning view of the lake from my room. A great TV with cable with many multi cultural channels, internet was good although at a price (approx £8 per 24hrs). My room had a safe, but it wasn't attached to anything, so was useless! Food was OK but if you are expecting western style food you will be disappointed. My evening meal, a curry was wonderful and was made specially to my request by the Chef!

Now all of this is good however what the hotel lacked was any atmosphere...NOT a normal Sheraton! Walking around the hotel felt cold and lifeless, large areas of "nothing" no background music, poor lighting which also added to the poor atmospherics. Overall it felt like a "One night business hotel" that all you need is a place to sleep then onto that next meeting etc certainly not a place to stay more than a few days at the max.

Its a shame considering its in one of the most beautiful cities in India....

  • Stayed: February 2013, traveled on business
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Thank Danwinterland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this reviewResponded February 10, 2013

Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!


Thank you for sparing time and posting your review of our hotel.

I am delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you. We thank you for your detailed feedback on the ambience of the hotel. I regret the inconvenience caused.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits

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Reviewed February 2, 2013

This hotel is beautiful to look at, there is a wow factor to it. But as soon as you check in the incompetency of staff makes this place not so awesome. Room service is appalling, don't do it.
Breakfast buffet is great granted you arrive before 9:00 am before all the family with little children starts running around.
Staff in the bar h2o is very friendly, spa also was very good.

  • Stayed: January 2013, traveled as a couple
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1  Thank Zoyzoy19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this reviewResponded February 3, 2013

Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for sparing time and posting your review of our hotel.

I am delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you. We thank you for your detailed feedback on the quality of room service and the breakfast buffet. I regret the inconvenience caused.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2013

The hotel lives up to the sheraton brand name. Massive hotel, great rooms, amazing breakfast spread and nice restaurants. However, when you're in Udaipur you expect a little extra luxury, great lake views and something unique which was missing. Really liked the heavenly beds, the Chinese restaurant (wok by the lake) and the open air med restaurant. If you've done leela, taj and oberoi (or dont have that budget) this is the place to be.

  • Stayed: December 2012, traveled with family
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Thank ChiragAmla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this reviewResponded February 3, 2013

Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013

This large, very modern hotel mimics some raja's palace, and is located in a spectacular location beside one of Udaipur's signature lakes. It offered all the amenities one comes to expect in hotels of this class in India. Commodious rooms with large comfortable beds; WiFi (for a price); modern bathroom facilities; a friendly, helpful staff; and an excellent buffet restaurant with a nonending of stream of delicious food one does not need to worry about eating.
My only complaint in this hotel is with the noise level. Because of its huge size and high international caliber, the Sheraton Udaipur is unusually crowded, with tour groups and large parties of Indians celebrating weddings. As a result of the open interior architecture of the lobby and stairway, and the marble facing of all the walls, the sound of all these people carries loudly throughout the hotel to an extent I did not experience at any other hotel in India. Our room was on the second floor, with the stairway to the lobby right outside. We could hear everything going on in the lobby and on the immensely wide marble stair case even with our door shut. It would possibly have been better if we had had a room higher up, or further down the hall away from the staircase and lobby.

Room Tip: Ask to stay in as quiet a room as possible, preferably as high up as possible, or as far back from t...
  • Stayed: November 2012, traveled as a couple
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Thank Rick049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this reviewResponded February 1, 2013

Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa

Thank you for sparing time and posting your review of our hotel.

I am delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you. We thank you for your detailed feedback on noise level in the public areas. I regret the inconvenience caused.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

We stayed in the hotel for 2 nights in June'12. Rooms were spacious and attractive. This was a really wonderful Stay with my family and children. The Hotel is very nicely managed and also has some heritage stuff. There is a very nice view of Lake besides the hotel. Staff was very courteous and food was awesome. Swimming pool was also very good. It might be away from Old city but if u have ur own conveyance, no problem. Overall an amazing experience. Value for money too.

Room Tip: Two types of rooms are there_Garden view or Lake view. For lake view u hav 2 pay more.
  • Stayed: June 2012, traveled with family
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1  Thank vishiarora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this reviewResponded January 27, 2013

Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!


We are delighted that you had a good experience while here at Sheraton Udaipur

Thank you for your kind words. It gives me pleasure to note that you liked the services and the food spread at our restaurant. I have personally complimented the team and conveyed your thanks to them. Our endeavor is always to exceed expectations.

We sincerely await the opportunity to welcome you once again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Udaipur Palace Resort & Spa

Address: Near Fateh Sagar Lake | Ambamata, Udaipur 313001, India (Formerly Sheraton Udaipur Palace Resort & Spa)
Phone Number:
Location: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Udaipur
#13 Luxury Hotel in Udaipur
Price Range: $116 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Udaipur Palace Resort & Spa 4.5*
Number of rooms: 240
Official Description (provided by the hotel):
Radisson Blu Udaipur Palace Resort & Spa Boasting a location near Fateh Sagar Lake, our hotel in Udaipur is moments from the shopping districts of Hathi Pol and close to the City Palace. Resort guests enjoy on-site dining two restaurants and a poolside bar, as well as features like an on-site spa, a concierge and three flexible meeting and event spaces. ... more   less 
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Also Known As:
Sheraton Udaipur Palace Resort And Spa
Sheraton Udaipur Palace Hotel Udaipur

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