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The Pugmark
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Reviews (340)
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All reviewspugmark resortswimming poolnational parkpug markwell maintained gardensorganic farmtiger reservebottled waterfull marksnice poolbasic amenitiesmorning and eveningsouvenir shopbuffet styleclean roomsbeautiful resortindian cuisine
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257 - 262 of 340 reviews
Reviewed March 17, 2012

We stayed at the Pugmark in early February 2012 to do a tiger safari in Ranthambore Park. The hotel is set up in about 20 2-unit dwellings. The rooms were clean and comfortable. The grounds were small, but very nice and well maintained. The pool and relaxation areas were nice also. They cleaned everything every morning. The staff was VERY helpful and courteous. They want your experience to be good and try hard to make it that way. The vegetarian food was very good but the meat dishes were not. They serve everything buffet style. The selections were adequate but don't expect to be 'wowed' over the food.
They arranged our safari services. Booking a jeep safari on line directly with the park is impossible.It's just best to have the hotel arrange everything for you. They charge extra to do this, but it's worth it to be sure that you get what you want. They WILL charge you extra for anything that they do for you though. They charged us 800 rupee to arrange and pay for a taxi from the hotel to the train station when we left. I know that it couldn't have cost them more than 300 rupee for the ride. The hotel is about 10 miles out of town and there isn't anything close to walk to without getting a taxi arranged so you are stuck there. Overall, it was a very good place to stay with just a couple of detrimental things.

Room Tip: I believe that every room is the same.
  • Stayed: February 2012, traveled with family
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2  Thank jtdw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PUGMARKRESORT, Front Office Manager at The Pugmark, responded to this reviewResponded August 12, 2017

Good Evening,

Greetings from Hotel The Pugmark,Sawai Madhopur!!

Thank you for taking the time to post your feedback following your stay at The Pugmark..We apologize for the inconvenience caused and We value your suggestions and will definitely take corrective action soon..we look forward to welcoming you back and make your next visit better.

Regards
Team The Pugmark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2012

The rooms were average, but clean. We had to request a heater because the rooms were very cold. No TVs in room. Whatever you do, don't order a bottle of wine, you will be surprised at checkout. We ordered wine with our food and it was the small bottle which fills two small wine glasses. They gave us the bill but refused to allow us to pay immediately. The cost was approx 1300 RUP, which is approx $28 USD. Now I see why they didn't want me to pay upfront, they knew I would have said no thank you. I was under the impression they did the conversion for us and we would be paying $13 USD. The staff was friendly and informative about everything else but the wine cost! No wifi in the rooms, but in the main check-in area. Hookahs are avail for a small fee during the evening entertainment along with tea and coffee at no cost.

  • Stayed: February 2012, traveled with friends
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3  Thank Olisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PUGMARKRESORT, Front Office Manager at The Pugmark, responded to this reviewResponded August 12, 2017

Good Evening,

Greetings from Hotel The Pugmark,Sawai Madhopur!!

Thank you for taking the time to post your feedback following your stay at The Pugmark..We apologize for the inconvenience caused and We value your suggestions and will definitely take corrective action soon..we look forward to welcoming you back and make your next visit better.

Regards
Team The Pugmark

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2012

When my suitcase was delivered to the room, it had obviously been dropped in the dust because the whole side was layered. When I pointed this out to the porter, he took a few swipes over it with his hand - that was it. This is a metaphor for a poorly run hotel with a poorly trained staff. The room was basic, but more or less ok. The hot water for the shower had to be continually adjusted to prevent scalding or freezing as hot and cold surges came through the pipes. The food was buffet style and, again, very basic and uninspiring. This hotel was on a tour, so don't know the cost. Would not recommend.

  • Stayed: February 2012, traveled with friends
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Thank tours2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PUGMARKRESORT, Front Office Manager at The Pugmark, responded to this reviewResponded August 12, 2017

Good Evening,

Greetings from Hotel The Pugmark,Sawai Madhopur!!

Thank you for taking the time to post your feedback following your stay at The Pugmark..We apologize for the inconvenience caused and We value your suggestions and will definitely take corrective action soon..we look forward to welcoming you back and make your next visit better.

Regards
Team The Pugmark

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2012

They really try hard at the hotel. But it is fairly basic and they didn't realise even after quite a few meals (there were only two other rooms occupied) that we don't eat red meat. Main reason I would not go back? They struggle to be able to organise jeeps for the park.....and you really don't want to try it the other way. Horror stories!

  • Stayed: February 2012, traveled as a couple
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1  Thank pippinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PUGMARKRESORT, Front Office Manager at The Pugmark, responded to this reviewResponded August 11, 2017

Good Evening

Greetings from Hotel The Pugmark, Sawai Madhopur!!

Thank you for taking the time to share your feedback. On behalf of our entire staff we apologize for the concerns you shared about your experience. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Regards
Team The Pugmark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2012

we stayed two night's at the hotel, the room was adequate and basic, we did ask for a heater as it was very cold during our stay,
the meals were average but plentiful, the staff were helpful and polite, at night we would all sit round by the fire,
we were lucky and saw a tiger from a distance, our driver and scout were passinate about the job they do and were determend for us too see one

  • Stayed: January 2012, traveled as a couple
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1  Thank burneston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PUGMARKRESORT, Front Office Manager at The Pugmark, responded to this reviewResponded August 11, 2017

Good Evening

Greetings from Hotel The Pugmark, Sawai Madhopur!!

We are glad to receive the detailed comments following the stay in our hotel. Thank you for choosing to stay at The Pugmark and allowing us an opportunity to serve.. We have shared your overwhelming words of appreciation with the entire team, which will certainly motivate them further, to achieve, even higher levels of guest comfort.
Thanking you once again and look forward to welcoming you again with us.

Regards
Team The Pugmark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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