We visited in Dec 2012 just couple of days before Christmas. It was cold but the rooms were pretty warm and the linen was neat.
The bathrooms are quite big and gives ample space for a person of good height to stretch arms (you don't hit walls every now and then). There was running hot water, though it takes a few minutes before you actually start getting hot water (that is probably because hot water from the central boiler reaches only after cold water is pushed completely from the tap-pipes).
The hotel staff, especially the owner ensures that guests are given full attention and do not face any problem. The staff is pro-active in arranging things; we missed our morning safari and the staff person quickly arranged an afternoon safari for us.
The food was nice, homely and tasty. I would recommend having lunch outside in the garden, that would surely make your day.
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