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“DONT STAY HERE”

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Hotel Residency Palace
Ranked #51 of 97 Hotels in Jodhpur
New Delhi, India
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“DONT STAY HERE”
1 of 5 bubbles Reviewed May 29, 2012

This is a terrible place to stay. The AC in 1st floor rooms dont work. I had to shift my room at 10 in night to 2nd floor where the AC was working....thankfully. The entire hotel has a smell of cigarette smoke. The room toilets are ok. If you are staying there then only order food via room service as the dining hall aka so called restaurant of theirs is sick (you will find flies and stained table cloths on each table). The complimentary breakfast has no variety at all (any sort of egg preparation is chargeable). in short DONT STAY HERE

Room Tip: Room 202 and 205 are ok.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harsh_Mathur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    25
    26
    16
    9
    6
See reviews for
29
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3
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Bangalore, Karnataka, India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed December 31, 2011

We had booked this place through makemytrip in a package private tour - it turned out to be absolutely horrible, right from the entrance to the recpetion to the rooms everything is very badly maintained. The lift is extremely primitive with no light.Dining room was also below average. They have serious problem of lighting in the room, only one side of the room has small yellow lights & the rest of the room has no light, its dark. To top it all the staff is rude & has no customer service

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PragnaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jodhpur hotels

New Delhi, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed November 27, 2011

This hotel is not worth the money they charge. I stayed there for one night and had two room. The bathrooms were not clean and water was dripping all over. Inspite of me calling twice, those were not cleaned. Room #103 had the door that would take a bodybuilder to either open/close and was making horrible noise. Food is bad for the price that's charged. Every time I ordered tea, it was cold. All in all not a good hotel at all. The price should be half of what it is.

Room Tip: Do not take room # 103.
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RajanKashyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed November 19, 2011

Residency Palace is located in a peaceful residential area. Rooms were decent and rates reasonable after a good discount since it wasn't peak season. We had booked 2 super-deluxe rooms.
Service quality was extremely POOR. Staff was rude, un-cooperative and highly unprofessional; definitely not trained to run a hotel. And we weren't the only one's complaining. Had to ask multiple times for toiletries and towels. It took ages for the staff to deliver the order to the room. We had breakfast at the coffee-shop, which was decent. Dinner was a horrifying experience. We went to their roof-top restaurant for dinner. Food took a long time to come; it was cold by the time it had reached our table and tasted very bad.
Look for another option when at Jodhpur. I do not recommend staying at this hotel on your trip to Jodhpur.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nikita_singh2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 17, 2011

The room interior was average considering the price. Food was tasty but very limited and repetitive. The first night they did not even have a buffet for dinner though they did have it next night when we asked them to. The shower knob was broken.

The response of room service was very very late and needed constant reminders. For eg. The drinking water flask was empty when we walked in and took them 4 hours and 3 reminders to send it!

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dilipsv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed November 15, 2011

Stayed for two nights in November 11. Rooms allotted were specious, however stay of others can be improved if hotel management takes care of some of the following observations:
1. Room Service quality improvement is required
2. very limited option in breakfast. Hence if you have pre booked your breakfast then we may have to eat only what is being served.
3. Washrooms in the room have no hooks or towel rod to hand the towel and cloaths.
4. washrooms do not have proper exhausts.

Travelers are recommended to check the bills carefully, I have found one food bills are charged as room service which availed in Restaurant. One of the food bill which we have not availed also found included.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank unmesh_kulkarni59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed November 4, 2011

Business or leisure, I'd say no to this hotel. Location is nothing to boast about. The staff is untrained and has no value for service. Buffet breakfast is slices of bread with butter and jam. They won't turn down the blaring music coming from run down speakers placed strategically on the parapet outside your room despite you pleading with them. Your sleep obviously doesn't matter to them. The check out will take forever, whether or not you are about to miss your flight. A simple service of a print out would have bureaucratic hurdles. I'd say- forget it!

  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustPTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Residency Palace

Property: Hotel Residency Palace
Address: High Court Colony | Ratanada, Jodhpur 342011, India
Location: India > Rajasthan > Jodhpur
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #51 of 97 Hotels in Jodhpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Residency Palace 3*
Number of rooms: 25
Official Description (provided by the hotel):
Residency Palace invites you to its world of luxury, traditional hospitality and personalized service with its tastefully designed rooms with modern amenities.Among all Jodhpur Hotels we are best in service and location accordingly we are going to celebrate 20 years of its establishment. Our hotel promises the tourist & business traveler alike a highly satisfying, enjoyable and memorable stay. Its a budget Hotel for budget travelers and corporate travelers. Its more suitable as family Hotels in Blue City Jodhpur. Situated at a convenient distance of 1.5 Kms from airport, railway station, bus stand; barely-minutes away from most major shopping business or commercial centres, it is truly a hotel set in the pulsating heart of the town. Hotel with 24 well furnished and comfortable rooms. Our location happens to be one of the prettiest, clean and calm residential streets of the town one of the Attractions. Our nearness to the major shopping, commercial and business centers Attractions will let you pop out for a bit of shopping when you feel like it. Residency Palace jodhpur a Home stay Hotels with prime location add an extra mark for this Hotel. Being a Budget Hotel in Jodhpur We've made sure, in the best hospitality tradition, that your rooms are clean, comfortable, and tastefully decorated to meet Jodhpur Luxury Hotels, while we went about adding functional design features and simple, elegant fittings to improve the looks. It's an added advantage to our Blue City Budget "Hotel" Residency (3*** Comforts). ... more   less 
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