This is a Taj property so I sort of blindly booked it for my Rajasthan Holiday but after staying I really feel whether I can really say Wah Taj ?
Don't get me wrong..the hotel is good, rooms are nice but you would expect something more from the Taj Brand.
Check in was smooth. We had opted for Superior Rooms but honestly the superior room felt like the ordinary room (floor had no carpets). On checking with the reception they said the difference between ordinary room and superior rooms was in superior room they provided cookies and fruits...So when asked where are the cookies and fruits...they said it would be sent shortly. On the 2nd day and 3rd day of the stay, no cookies no fruits placed in the room....
Bathroom was small. They only had a bathtub but that was too cramped it is good for kids only. No separate shower area. Water from bath tub once spilt would leave the entire bathroom wet and slippery...on the 2nd day we called the housekeeping just to clean the bathroom as the water was not draining /drying
In the name of indoor games they had one table chess placed below the staircase with chess pieces missing. Same was for the carom. No kids play area.
They had a huge lawn and garden but broken swing. The swimming pool was non function during our stay of 3 days. The water in the pool was dirty.
Food was ok. Other Taj properties have better food spread. The staff / waiter in the restaurant were polite, helpful and gracious but unfortunately the staff vs guest ratio resulted in delays.
The Noodles were marked as Vegetarian in their buffet but on checking whether we can get Jain noodles, they informed us that the Noodles have egg in it ! So when we asked why is the Noodles displayed with a green dot... they said it was a mistake... The same thing happened on the 3rd day and again when I pointed this out they changed the display with a Red Dot. Not expected from TAJ brand.
The way leading to the restaurant has a magician seated who is actually rude to you and the kids if you dont shell out handsome tips... a mood spoiler in the 5 star hotel....
So overall not worth the money spent. I am sure Taj can do better and not let their standards and reputation down.
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