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“Stay away from this hotel........Horrible experience”
Review of Nirali Dhani

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Nirali Dhani
Ranked #36 of 190 Jodhpur B&B and Inns
Chicago, Illinois
1 review
“Stay away from this hotel........Horrible experience”
Reviewed December 8, 2013

I would really advice people going to Jodhpur to stay away from this hotel. I really feel that Tripadvisor wrongly awarded this hotel the certificate of excellence. The hotel is really old and run-down. The days I was there, there were a couple marriage functions going on in the grounds till late night that caused a lot of disturbance. Even worse is the attitude of the staff. In spite of repeated promises they din't act on the fact that we were continuously disturbed by the noise from the grounds. My bookings were done through hotels.com and everything was paid in advance. Inspite of having confirmations and vouchers the manager was asking us to pay for the rooms as according to the "Owner" they dint receive money from hotels.com and they couldn't let us leave till we paid them. Also they were really rude about the fact. We were traveling with a couple of senior citizens who were really harassed by this fact. They almost caused us to miss our flight out of Jodhpur and were totally unapologetic or understanding. I would really advice people traveling to Jodhpur to look at other options as this hotel would really end up spoiling their time in the city. I would give this place 0 stars if I could

Helpful?
Thank Karan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Mumbai, Maharashtra, India
2 reviews
Reviewed November 15, 2013

We stayed in the hotel on 8th and 9th Nov 2013, No value for money @8500 per night booked through an agent. Very bad rooms, leaking bathrooms, very very bad food. Only 2 to 3 options even in buffet dinner. Small not maintained swimming pool with broken rest chairs. Please do not go on any photos. Its is very badly maintained.

Room Tip: Just don't go at this place.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajj4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this review, April 26, 2014
Dear Guest,

Thank you very much for taking time to review - Nirali Dhani Resort - A unit of Shri Ram Excellency group of hotels & resort, Jodhpur. We apologize for the inconvenience caused to you during your stay. We had noted all your points mentioned in the review and worked on it. Many changes are made in the infra structure of the resort, including rooms & rooms bathrooms.
We would request you to visit us again to feel the difference.

Best regards

Sunil Saini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 10, 2013 via mobile

Nirali Dhani is more like a resort, where there are many luxury amenities.
Likes:
Room Appearance
Activities (cultural programmes)
Excellent Hospitality
Great Value for money
Traditional Look
Friendly staff
Peaceful as well as Active

Dislikes:
Located away from the market area.
Lacks a little on cleanliness


But overall an amazing experience. The property is big and the view is nice. Natural plantations are all around the resort.
Restaurant service is amazing too.

Thanks :)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PoojaSatra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this review, April 22, 2014
Dear Guest, Thank you for taking the time to review our hotel and resort nirali dhani Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Nirali dhani Jodhpur. Thank you again, sunil saini general manager nirali dhani - Unit Of Shri Ram Excellency Group of hotels Jodhpur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jamshedpur
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 1, 2013

was here with family for one night only so it was ok ......Yes it is way out of town but it is close of the fort side so makes it convenient to go there -- it is a pure veg restaurant so for hard core non veg eaters it is a problem - the breakfast spread is lousy .
The rooms are big and nice but bathroom needs a do over !! Otherwise it is a nice place to spend a day with its rustic looks and decent rajasthani thali.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank docinjsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this review, April 23, 2014
Dear Guest,
Thank you very much for your review. Nirali Dhani Resort - A unit of Shri Ram Excellency group of hotels & resort, Jodhpur serves pure vegetarian food. The renovations of the rooms bathroom is being done. There is lot of improvement in the infrastructure of Nirali Dhani Resort. We would like to request you to visit us again and feel the improvement.
Sunil Saini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 20, 2013

Situated in the outskirts of Jodhpur city Nirali dhani offers value for money.Service is excellent and you get good Vegeterian food.Also they have entertainment in the evening which incorporates Rajasthan Culture.They offer nice rooms with free wifi facility.Recommended for a nice and peaceful stay.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tvkklic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this review, April 22, 2014
Dear Guest, Thank you for taking the time to review our hotel and resort nirali dhani Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Nirali dhani Jodhpur. Thank you again, sunil saini general manager nirali dhani - Unit Of Shri Ram Excellency Group of hotels Jodhpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 9, 2013

Stayed two nights with family. It is a little bit on the outside of town, but rooms are designed on traditional lines with nice woodwork and decoration. Also has traditional entertainment in the evenings with folk music, puppet show, and some games for kids. Rooms are clean and have good facilities including wi-fi. The swimming pool is a bit small. We were lucky that there were no marriages during our stay, as it can apparently become very noisy! Has two restaurants, one serving Rajasthani Thali (looked good, but didn't have a chance to try). The other was a multi-cuisine which served nice veg food, although breakfast was quite limited. Service was nice, and Mr Virender Singh was very courteous and accommodating. Would stay again without a second thought!

Room Tip: Ask for rooms away from the main lawn, could get very noisy if a function is on!
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Varambally_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this review, April 22, 2014
Dear Guest, Thank you for taking the time to review our hotel and resort nirali dhani Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Nirali dhani Jodhpur. Thank you again, sunil saini general manager nirali dhani - Unit Of Shri Ram Excellency Group of hotels Jodhpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 13, 2013

First the location is waaay out of town. Its at least a 15 minute rickshaw ride away, and it is not always easy to get one.
This is a fancy hotel resort wannabe. The grounds are nice, the rooms are pretty but the staff has no idea what a hotel is. They are polite but politely providing bad service. First there was hair in the bath tub. And the tub in general was quite stained. I understand mistakes happen, cleaning staff forgot to clean out the hair. Then wifi, stopped working. On my call to reception I was told that wifi does not work in the rooms. And no amount of explaining that it just worked 5 minutes ago and now it stopped, so something must have broke, seemed to get through. Then at breakfast it took me 30 minutes to get coffee, and another 20 to explain that I like my cereal with cold milk and not hot milk. But I was offered a camel ride and a trapeze show.
If this was some $15 guesthouse, I would have understood, but for that price, I expected something better. And most $15 guesthouses I've stayed at in India were in fact better.

Room Tip: Stay elsewhere
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rapius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nirali Dhani

Property: Nirali Dhani
Address: Chopasni Road, near Chopasni Filter House | Siddhanath Circle, Jodhpur 342001, India
Location: India > Rajasthan > Jodhpur District > Jodhpur
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 190 B&Bs / Inns in Jodhpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Nirali Dhani 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Capturing the spirit of Rajasthan and ensuring the perfect Rajasthani experience is Nirali dhani an Ethnic village resort. That offers an ideal pastoral experience. The genuine folk culture expressed on decorative mud wall structures speaks high of the traditional heritage of Rajasthan and also its hospitality culture. Far from the maze of heartless skyscrapers, away from the hazardous polluted and mismanaged city life. Nirali Dhani an ethnic resort is a refreshing gift to art lovers of the 'Blue City-Jodhpur’. The hotels offers 34 well equipped historical Rajasthani crafted rooms.resort serves pure vegetarian food . ... more   less 
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