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“Crap! Staff has no idea what they are doing and waay out of town”
Review of Nirali Dhani

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Nirali Dhani
Ranked #37 of 193 Jodhpur B&B and Inns
Reviewed September 13, 2013

First the location is waaay out of town. Its at least a 15 minute rickshaw ride away, and it is not always easy to get one.
This is a fancy hotel resort wannabe. The grounds are nice, the rooms are pretty but the staff has no idea what a hotel is. They are polite but politely providing bad service. First there was hair in the bath tub. And the tub in general was quite stained. I understand mistakes happen, cleaning staff forgot to clean out the hair. Then wifi, stopped working. On my call to reception I was told that wifi does not work in the rooms. And no amount of explaining that it just worked 5 minutes ago and now it stopped, so something must have broke, seemed to get through. Then at breakfast it took me 30 minutes to get coffee, and another 20 to explain that I like my cereal with cold milk and not hot milk. But I was offered a camel ride and a trapeze show.
If this was some $15 guesthouse, I would have understood, but for that price, I expected something better. And most $15 guesthouses I've stayed at in India were in fact better.

Room Tip: Stay elsewhere
  • Stayed: March 2013, traveled as a couple
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Thank Rapius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (264)
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174 - 180 of 264 reviews

Reviewed August 29, 2013

Guess this hotel is value for money... very prompt service, courteous staff and good food...decent rooms... we would like to recommend this place to people travelling to Jodhpur... it's in the outskirts so not much traffic and noise, so one has a peaceful stay

  • Stayed: August 2013, traveled with family
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1  Thank SatyenSahu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this reviewResponded April 22, 2014

Dear Guest, Thank you for taking the time to review our hotel and resort nirali dhani Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Nirali dhani Jodhpur. Thank you again, sunil saini general manager nirali dhani - Unit Of Shri Ram Excellency Group of hotels Jodhpur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2013

This was an exceptional hotel just a few kilometers outside the main city of Jodpur.
From reception , hotel staff and the dining experience was just so welcoming.
We had the best room over looking the whole hotel complex . Evening entertainment laid on by the hotel made a nice finale to the evening. The dining area on the top restaurant was spacious well decorated & the selection of meals where mouth watering. Even the chef came out to meet us.
Overall this hotel is highly recommended & would look no further for another hotel as & when I revisit Jodpur.

Being off season managed to get a room negotiated down to Rs 2500 ( approx £27 )

Room Tip: If you can get the main rooms over looking the complex the you have a nice balcony view also
  • Stayed: August 2013, traveled with family
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1  Thank spatel1521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this reviewResponded April 22, 2014

Dear Guest, Thank you for taking the time to review our hotel and resort nirali dhani Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Nirali dhani Jodhpur. Thank you again, sunil saini general manager nirali dhani - Unit Of Shri Ram Excellency Group of hotels Jodhpur

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Reviewed August 13, 2013

Excellent food, beautiful ambience, neat & clean resort, polite,decent & friendly staff to make you feel home..
The place,food & the staff make the stay memorable and wonderful. Feel like coming back....again & again!!

This was my 6th visit to jodhpur, have experienced the best stay of all times. Food is extremely tasteful...service is beyond excellence..Cleanliness is as good as home...Entire team makes you feel like a king..

A place worth visiting "n" number of times..and then too you feel lets visit again!!

Avijit

  • Stayed: August 2013, traveled as a couple
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Thank avijit2805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this reviewResponded April 22, 2014

Dear Guest, Thank you for taking the time to review our hotel and resort nirali dhani Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Nirali dhani Jodhpur. Thank you again, sunil saini general manager nirali dhani - Unit Of Shri Ram Excellency Group of hotels Jodhpur

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Reviewed August 5, 2013

Service is extremely fantastic. The hotel is a superb sight and treats to be in. Very comfortable beds and rooms, maintained and cleaned outstandingly. Food is great, with a lot of choices in the hotel, and many more…

Room Tip: All rooms are excellent
  • Stayed: September 2012, traveled with family
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1  Thank Sanjeev B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this reviewResponded April 23, 2014

Dear Guest, Thank you for taking the time to review our hotel and resort nirali dhani Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Nirali dhani Jodhpur. Thank you again, sunil saini general manager nirali dhani - Unit Of Shri Ram Excellency Group of hotels Jodhpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

The hotel is amazing, we spend two nights. Rooms are well cleaned and staffs were so good. Lovely tasty food, well maintained Resort.....
At Nirali Dhani Jodhpur, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities.keep up the good work with ur friendly staff and great service.

  • Stayed: August 2013, traveled with family
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Thank NanditaMittal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this reviewResponded April 23, 2014

Dear Guest,
Thank you for your valuable review, this will surely help to motivate our staff. We will assure you to maintain the same rhythm of quality of service.
Sunil Saini

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Reviewed June 8, 2013

Positives: Our room was big, toilet were big and clean too.
Since hotel is away from city, most evenings are quieter unless there are planned parties and events.
Breakfast has lot of variety and is very filling.
We had almost all our dinners at the hotel resteaurant which only serves vegetarian stuff and it is full of best north indian and rajasthani dishes and each dish is tastier than the other. I haven't seen such a variety of vegetarian dishes in my past and our whole family used to enjoy the food here.
My kids had a wonderful time whether it was in the pool or outdoor. Being navaratras, the resort had made a special arrnagements for folk music, puppet show, camel and horse rides in the evening and one can enjoy the same after a tiring day-out. I have seen people going and spending so much money to staty at camps in Jaisalmet but here this all was available almost free of cost minus the sand dunes.
Hotel staff was very helpful and they addressed all our needs as were travelling with family.

Negatives:
It is slightly away from city and you have to get auto / taxi to get back although hotel also provides this service at a cost.
Due to its popularity amongst locals, there are usual parties in the evening. If hotel can take up some additional land and shiift the parties outside that will be a big plus.

Conclusion:
A very good choice for people travelling with families or who want to take short breaks outside the city limits and of course for vegetarian food lovers.

P.S.: One thing I noticed during my stay was one of the guest like us didn't educate their kids to behave with other guests during such statys.. I saw a couple of such kids troubling a foriegner and other guests who were staying in other rooms and hence such guests will never take good memories with their stay. May be hotel management should be slightly more alert towards these incidents.

  • Stayed: October 2012, traveled with family
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Thank Dinesh001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhaninirali, General Manager at Nirali Dhani, responded to this reviewResponded April 23, 2014

Dear Guest,
Thank you very much for taking the time to review our resort - Nirali Dhani Resort, Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Nirali dhani Jodhpur.
Thank you again.
Sunil Saini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nirali Dhani

Address: Chopasni Road, near Chopasni Filter House | Siddhanath Circle, Jodhpur 342001, India
Phone Number:
Location: India > Rajasthan > Jodhpur District > Jodhpur
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 193 B&Bs / Inns in Jodhpur
Price Range: $34 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nirali Dhani 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Capturing the spirit of Rajasthan and ensuring the perfect Rajasthani experience is Nirali dhani an Ethnic village resort. That offers an ideal pastoral experience. The genuine folk culture expressed on decorative mud wall structures speaks high of the traditional heritage of Rajasthan and also its hospitality culture. Far from the maze of heartless skyscrapers, away from the hazardous polluted and mismanaged city life. Nirali Dhani an ethnic resort is a refreshing gift to art lovers of the 'Blue City-Jodhpur’. The hotels offers 34 well equipped historical Rajasthani crafted rooms.resort serves pure vegetarian food . ... more   less 
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