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“One of the Best Place in Rajasthan”

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Jawahar Niwas Palace
Ranked #84 of 108 Hotels in Jaisalmer
Reviewed January 22, 2012

Me and My family had a blast staying and spending time @ hotel, as had good time with facilties like simming pool, aspecially friendly staff.

Make note this is the 100% best place to stay :)

I would like to suggest you guys defently have a visit to this hotel.

Room Tip: any room, take croner or higher is will be the best.
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  • Stayed: September 2011, traveled as a couple
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1  Thank vyas72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheerajk_p, Manager at Jawahar Niwas Palace, responded to this reviewResponded January 24, 2012

Dear Mr. Vyas !


Greetings from Jawahar Niwas Palace, Jaisalmer!


We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance in our quest of providing you luxury hospitality.
We have noted your feedback regarding the staff interaction with the guest have been taken up with the team and it is our constant endeavor to provide the finest of products and service in line with the standards of Royal Hotels and we would like to assure you that all steps have been taken to ensure non-recurrence.
We value your patronage and look forward to welcoming you to Jawahar Niwas Palace again.

Sincerely,
Dheeraj Purohit

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68 - 74 of 89 reviews

Reviewed January 14, 2012

I have stayed at this hotel and enjoyed a lot there. Nice and beautiful swimming pool, friendly staff. it seems like management is working hard to maintain the standard of services. Best of luck............... cheerrssssssssssssss

  • Stayed: December 2011, traveled with friends
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1  Thank Krishan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheerajk_p, Manager at Jawahar Niwas Palace, responded to this reviewResponded January 15, 2012

Dear Mr. Kishan ,

GREETINGS FROM JAWAHAR NIWAS PALACE
my team would like to say thanks to appreciate our work and service hope to see u very soon with your family and kid

Thanks & Regards
Dheeraj Purohit

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Reviewed January 4, 2012

Before travelling to the hotel, I had read the reviews of the hotel and I was in doubt how my stay at the hotel would be?

I would definately appreciate that the services at the palace have substantially improved as replied by the manager in reply to previous review.

They have definately undergone hard turn around exercise as far as professionalism of the staff and services are concerned.

But I must say that the manager and the hotel staff have succeeded in erasing their unprofessional image as far as my personal experience is concerned.

As you are going in a heritage hotel, please do not expect hi-fi gadgets ( i.e. flat t.v., dvd player etc. ) and wi-fi connections in your room.

It is a hotel which houses in a historical royal building, so no need to say a word about the building and ambience.

Simply royal.

I would definately say that if you are a leisure traveller with no big requirements like spa, this hotel is worth experiencing.

It has been one of my memorable experiences.

  • Stayed: December 2011, traveled with family
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Thank Patelnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheerajk_p, Manager at Jawahar Niwas Palace, responded to this reviewResponded January 6, 2012

Dear Mr. Patel
greetings from jawahar niwas palace

my entire team would like to say thank you to appreciate our work and services . my all team working very hard to improve our services . this review will give us more motivation to provide best services to our valuable guest

thanks & regards
Dheeraj

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Reviewed November 14, 2011

First impressions were good, the palace is quite magnificent, has a good view of the fort in the distance, and the rooms (at least ours) are huge and in keeping with the palace style.

It's a short distance from the city, meaning it's nice and peacful. (note it's not where the Trip Advisor map currently shows it)

Our room was expensive, but we expected it would be worth it. Unfortunately we became increasingly disappointed with the hotel, and ended up wishing we had stayed elsewhere for less money.

Our toilet had to be fixed three times while we were there (two nights only!) as the flush wasn't working. The restaurant service was appallingly slow, and they never seemed sure what food was available when. The Tandoor was only started to order, meaning an extra 30 minutes wait if you wanted anything from that, even at normal evening times. We arrived for the included buffet breakfast one morning to find absolutely no food ready (over an hour after breakfast time started). The food then arrived one item at a time, and after an hour we gave up and left having only had toast and eggs. Even tea and coffee which we asked for first, only arrived as we were leaving. Bear in mind there were no more than a dozen of us in the huge restaurant at this time.

Most of the staff seemed untrained and disinterested, despite the best efforts of the management.

A disappointing stay in what could be a fantastic hotel.

  • Stayed: September 2011, traveled with friends
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1  Thank BobTwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jawaharniwas, Manager at Jawahar Niwas Palace, responded to this reviewResponded November 16, 2011

Dear Guest ,

Thank you for your feedback , it is a gift for us and also help us in improve our services, even we are really working very hard upgrade our service



Regards
Dheeraj

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Reviewed September 25, 2011

This is by far the worst hotel we stayed in over the course of two weeks in India, which is a shame because the building and grounds could be spectacular.

The service amounts to zero and the general response from staff is a zombie like grunt and eventual action after 5-6 requests.

Value for money is terrible, for the amount we paid and the overall service, quality of rooms etc is appalling, there is zero cleaning of rooms, and most of the rooms seem to have leaks in the bathrooms and doors that don't open/close properly without kicking them in.

Food in the restaurant - after the first attempt we gave up. Waiting for 2hrs for a simple lunch was crazy given no one else was really in the Restaurant.

I'm sure one of the Havelis near town would be far better value.

  • Stayed: September 2011
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1  Thank Brooksy31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jawaharniwas, Manager at Jawahar Niwas Palace, responded to this reviewResponded November 4, 2011

Dear Guest ,
GREETINGS FROM JAWAHAR NIWAS PALACE

We understand that you had some problem during the stay as u know that more then 150 person of your group are there . thats why we become a bit slow with services kindly remove your feedback

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Reviewed August 10, 2011

This hotel merits better rating. The palace is romantic and has a pleasant atmosphere. The service is friendly, informative and very helpfull. The setting is quiet, with the main atractions within a 4 min riksha of taxi drive. The rooms we had were just huge. In the desert heat the pool is of course really nice. Excellent value. It is clear that there is new management. There are still things to be improved. In some (larger) rooms the airco was insufficiently coolin the blazing heat outside (46 Celsius). I general the interior could be modernised, starting with the restaurant.
In general I think this hotel is a rising star.

  • Stayed: August 2011, traveled with family
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1  Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2009

This is a precious little heritage hotel. Charming! Everything about it is regal, yet extremely warm and personal. The food is the best Rajasthani alongwith delectable Continental and finger foods. The local cuisine if ofcourse straight from the emperor's kitchen since the hotel is owned by the Jaisalmer royal heir. The tea is fabulous and I have switched from coffee to tea now, thanks to the way they brewed it Indian style! The facade and entrance of the hotel is breathtaking and all the rooms are equipped with all modern facilities, but in no way taking away from the natural history of the place. A lovely breeze caresses your face every day and one doesn't feel like one is actually in a desert. Camel safaris on the Thar desert are a must as a re visits to the Jaisalmer Fort and Mool Sagar. And if you are lucky like I was, you will run into the handsome royal heir himself!

  • Stayed: August 2009
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1  Thank RAK20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jawahar Niwas Palace

Address: No.1, Bada Bagh Road, Jaisalmer 345001, India
Location: India > Rajasthan > Jaisalmer District > Jaisalmer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #84 of 108 Hotels in Jaisalmer
Price Range: $531 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jawahar Niwas Palace 3*
Number of rooms: 22
Also Known As:
Jawahar Niwas Palace Jaisalmer

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