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Hotel Rawalkot Jaisalmer
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Reviews (389)
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All reviewstaj grouprawal kotswimming poolfamily vacationpeaceful hotelnice poolmain citycourteous stafftraditional rajasthani foodbreakfast spreadstayed for nightsgreat propertyother hotelsfort rajwadabasic amenitiesroom service isrooms are large
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Reviewed January 14, 2014

We really enjoyed our stay here. The staff provided exceptional customer service led by the hotel manager who greeted us at reception and was friendly whenever we saw him around the hotel. We had not seen this level of service from a hotel manager before and it really did make us enjoy our visit so much more as it felt that our comfort was paramount to the hotel.

The really minor point was that our room was by the car park so it was a little noisy at times and the flute player we loved so much on arrival in the evening was a little annoying when we were trying to sleep.

Overall, we would really recommend people to stay here, it was great.

  • Stayed: January 2014, traveled as a couple
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Thank Hannah-Louise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this reviewResponded January 16, 2014

Dear Sir/Madam
Thank you for sharing your experience on your recent stay with us & thank you for taking the time to express your views about your stay at The Gateway Hotel Rawalkot. Your encouraging comments and genuine praise for the services is a pleasure to read and highly motivating. We are glad that know that your stay was memorable& it is the staff that brings it together, so thank you for acknowledging the hard work and effort they put forth each day. Thank you once again and we look forward to your future visits.

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Reviewed January 10, 2014

Excellent hotel, very corporative staff with good food and service. Swimming pool & view from the pool is highlight of the hotel. Hotel architecture and interiors are brilliantly design according to the culture. Jaisalmer is must seen place in rajesthan & Gateway Hotel Rawalkot is very good option to stay out there.

Room Tip: Excellent Hotel in a Beautiful Historic City
  • Stayed: February 2013, traveled as a couple
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Thank DKS-RPR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this reviewResponded January 12, 2014

Dear Sir,

Greetings from The Gateway Hotel Rawalkot, Jaisalmer

Hope you are well

We are glad that you enjoyed your trip as much as we enjoyed having you stay with us, we thank you for your generous comments about your stay at our hotel. Comments such as these always encourages us in enhancing our efforts to provide the best in hospitality & services.

Kindest Regards,
Jitendra Singh

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Reviewed January 9, 2014

We stayed for 3 nights in Dec 2013 and were very happy with the service we got. My daughter forgot her blanket at Taj Jodhpur and the manager Mr. Jitendar Singh went out of his way to get the blanket for us. Our stay was pleasant, the service outstanding and staff very friendly.
The place has a rustic feel to it and I believe the rooms are getting renovated. Apart from the lack of storage in my room I don't have any complains.
They have full buffet breakfast and Dinner, never was around for lunch so don't know. During Dinner, local singers and puppeteers perform which is quite entertaining. You can sit in the open terrace and watch the sunset and the fort. Overall an Awesome experience.

  • Stayed: December 2013, traveled with family
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Thank wtravelerAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this reviewResponded January 12, 2014

Dear Sir,

Greetings from The Gateway Hotel Rawalkot, Jaisalmer

Thank you very much for your valuable comments, it motivates and helps us to do better.

Rawalkot team joins me in thanking you for staying at our hotel and look forward to welcoming you back.

Kindest Regards,
Jitendra Singh

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Reviewed December 31, 2013

The Gateway Hotel Jaisalmer is located a 10 minutes outside the Jaisalmer fort. This is a large property with nice size rooms and all the amenities you need- pool, nice restaurant, and plenty of space for kids to play around. The service level is excellent. Overall staying here is very relaxing compared to staying very close to the fort which is quite crowded.

We had also enquired with them regarding tent accommodations. They were quite honest in telling us that staying in normal rooms is a better experience. I fully agree. Unless you are taking a safari and camping out overnight in the desert I would avoid all the tent based offers in the Jaisalmer area.

  • Stayed: December 2013, traveled with family
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1  Thank DVyas24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this reviewResponded December 31, 2013

Dear Mr. Vyas,

Greetings from The Gateway Hotel Rawalkot, Jaisalmer !!

At the outset we would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to know that you had a pleasant and comfortable stay with us.

We look forward to welcome you back on your next visit to Jaisalmer.

Kindest Regards,
Jitendra Singh

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Reviewed December 30, 2013 via mobile

The resort Looks good from outside but the rooms were so basic, could not believe that it's a gateway property... The food was so average that we decided to eat outside for remaining days. Service and cleanliness was good. But we expect much more from Taj hotels !

  • Stayed: December 2013
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Thank sonal83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this reviewResponded December 31, 2013

Dear Ms. Sonal,

Greetings from The Gateway Hotel Rawalkot, Jaisalmer !!

Wish you a very Happy New Year 2014

We are glad you enjoyed your trip as much as we enjoyed having you stay with us, we thank you for your comment about your stay at our hotel.

Look forward to the pleasure of welcoming you back at our hotel and your concerns raised regarding certain points are noted down for corrective measures.

Kindest Regards,
Jitendra Singh

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