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“Go elsewhere” 2 of 5 bubbles
Review of BRYS Fort

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BRYS Fort
Ranked #66 of 103 Hotels in Jaisalmer
Yorkshire
Level Contributor
96 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Go elsewhere”
2 of 5 bubbles Reviewed December 18, 2012

On arrival we found several faults with the room, such as stained covers, collapsing toilet seat, etc. We complained, but they were not all rectified. We went for a swim but this is in the middle of a building site with lots of men building new rooms with noisy drills and big machinery, and though the sunbeds look great almost in the pool they very soon had no shade, and the water made my skin sting. There were pleasant gardens with a distant view of Jaisalmer but there was no shaded seating from which to enjoy it. The dining room had as much ambience as a hospital, although the food was excellent. The staff were very friendly but clearly lacked training and seemed very poorly managed. We came here - it's a taxi-ride out from the town - for peace and quiet. We cancelled our booking after one night and moved into town.

Room Tip: Dont bother
See more room tips
  • Stayed November 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MimiYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrysF, Operations Manager at BRYS Fort, responded to this review, May 2, 2014
Dear Guest,

Greetings from BRYS Fort, Jaisalmer!!!

We thank you for choosing BRYS Fort Jaisalmer for your stay and regret to learn that you had an unpleasant stay experiences.

We are extremely disappointed to know that you didn’t find our services as per your expectations. We sincerely appreciate your time and feedback as it would help us improvise and amend our services to provide our guests a great stay experience at a great value for money.

We look forward to have you with us in Jaisalmer again.

Warm regards
Jasbir Chaudhary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
    81
    59
    22
    10
    12
See reviews for
73
47
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22
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Township of Washington, NJ
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 5, 2012

Stayed 1 night at BRYS Fort. As we did some research ahead of time, we understood it was a new hotel and expectations were set accordingly.

PROS:
- Room was excellent + spacious (perhaps we had a deluxe room?)
- A-la-carte lunch was fantastic
- Grounds were neat
- Good playground for the kids
- Nice looking pool though we did not use it

CONS:
- Breakfast buffet was very average
- Eerily quiet corridors during the day - no one to be seen - probably all out and about

We only stayed for a day and checked out in the morning. We wished we stayed put at BRYS!

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nikhil_nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrysF, Operations Manager at BRYS Fort, responded to this review, May 2, 2014
Dear Guest,

Thank you for staying at BRYS Fort during your recent visit to Jaisalmer.

We are delighted to read your feedback and to note that you had a wonderful experience, and that our service and facilities exceeded your expectations.

At BRYS Fort we are committed to exceeding our guests expectations and your feedback is very motivating. Such feedback will inspire the team to strive harder.

Thank you once again for your generous feedback. We eagerly await your return in the not too distant future.

Warm regards
Jasbir Chaudhary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed November 23, 2012

Hidden costs,Poor service and unfriendly staff, jst clarify everything in written before going there.
At the time of booking they will tell u everything good but at the time of check out they out they will add hidden costs, totally inflexible senior staff.

Room Tip: Try to avoid this hotel
See more room tips
  • Stayed November 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank iamrahuldesai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrysF, Operations Manager at BRYS Fort, responded to this review, May 2, 2014
Dear Guest,

Greetings from BRYS Fort, Jaisalmer!!!

We thank you for choosing BRYS Fort Jaisalmer for your stay and regret to learn that you had an unpleasant stay experiences.

We are extremely disappointed to know that you didn’t find our services as per your expectations. We sincerely appreciate your time and feedback as it would help us improvise and amend our services to provide our guests a great stay experience at a great value for money.

We look forward to have you with us in Jaisalmer again.

Warm regards
Jasbir Chaudhary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed November 22, 2012

Was very excited about the hotel and its other review, till I went there.

We were two couples with 2 infants.

Though, overall ambiance of the hotel was extra ordinary, they lacked customer friendly service.

First of all, it took them 90 minutes to check us in.

Secondly, they changed our rooms on the second day. We didn't mind changing the room, but we were not informed on the first day that we needed to change the room next day.

Thirdly, the food could have been more exciting.

Room Tip: Deluxe rooms are all similar. Try for their Haveli Suits if two couples are there. It is like an...
See more room tips
  • Stayed November 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank IndiaBagpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrysF, Operations Manager at BRYS Fort, responded to this review, May 2, 2014
Dear Guest,

We take this opportunity to thank you for your feedback as it keeps us focused & inclined
towards our commitment of quality service in an inspired setting.

Our constant endeavor is to consistently co create personalized, memorable experiences with the highest quality of comfort & luxury befitting your needs & requirements.

However it is disappointing to note of your experience on service. The team is addressing the compliant & rest assured this will be viewed critically to enable a superlative experience in the future.Request you to please treat this as an aberration & not reflective of the standards showcased by BRYS Fort.

Regret for the inconvenience caused , please allow us the opportunity to enhance smooth access henceforth to enable increased convenience for your guests & you in the future.

Thank you for taking the time to share with us a detailed review, we do hope your travels will bring you back to BRYS Fort, Jaisalmer in the near future.

Warm regards
Jasbir Chaudhary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

A very pleasant stay at a lovely resort style property , Hospitable and courteous staff, comfortable and attractive rooms and spacious, clean bathrooms.Food was fine,, as was the pool area, but the changing rooms need to be attended to. Nevertheless, a beautiful, child friendly place well worth a visit.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Piyaligd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrysF, Operations Manager at BRYS Fort, responded to this review, May 2, 2014
Dear Guest,

Greetings from BRYS Fort, Jaisalmer!!!

We would like to thank you for choosing us for your recent stay and it is
great to know that you had an excellent time with us. Your generous
comments for our staff and services are sincerely appreciated. It is a
delight for our team to receive a wonderful feedback like this since we
strive to raise the bar of matchless services.

Thank you again for choosing us, we look forward to serve you again in
future. We assure you BRYS Fort will always welcome you with open arms and
vow to provide services beyond expectations.

Warm regards
Jasbir Chaudhary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

I had a memorable stay in this hotel in Jaisalmer with my family. The staff at the hotel were very friendly, courteous and polite. The hotel facade, interiors, hallways and rooms were not only clean but also the best from the perspective of Rajasthani architecture. The dining area was spacious and well lit and the cuisine was the best one can expect. The waiters and chefs personally asked for our opinion regarding the food and their service which was awesome. I could not help myself click more pictures of my room and of the hotel interiors. I also enjoyed Rajasthani folk entertainment comprising of local music, dance and a puppet show organized by the hotel authorities in the courtyard.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Santosh_Shenoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrysF, Operations Manager at BRYS Fort, responded to this review, May 2, 2014
Dear Sir,

We would like to thank you for choosing us for your recent stay and it is
great to know that you had an excellent time with us. Your generous
comments for our staff and services are sincerely appreciated. It is a
delight for our team to receive a wonderful feedback like this since we
strive to raise the bar of matchless services.

Thank you again for choosing us, we look forward to serve you again in
future. We assure you BRYS Fort will always welcome you with open arms and
vow to provide services beyond expectations.

Warm regards
Jasbir Chaudhary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghaziabad, India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 22, 2012

Excellent Property , excellent hospitality and I have never experienced such a comfortable stay even in 5 star properties. Multiple cuisine restaurant with variety of foods of all states under one roof. No words to express about swiming pool/spa and gym facilities and lot more. It is indeed a great value for money.


Dr Arun Bansal

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank arun370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MohammadGulfam, General Manager at BRYS Fort, responded to this review, August 28, 2012
Dear Arun,

It’s a pleasure for us to receive such a feedback from guests. We’re glad to know that you enjoyed your stay with us. We always strive to offer exquisite hospitality to our guests and serve them with varied cuisines and provide amenities like gym, pool and spa which add to their comfort and they always have a reason to return to Brys Fort, Jaisalmer for their stay.

We once again thank you and wish to serve you again at Brys Fort.

Warm Regards,
Jasbir Chaudhary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BRYS Fort

Property: BRYS Fort
Address: Hotel Complex, Plot-7 | Jodhpur-Jaisalmer Road, Jaisalmer 345001, India
Location: India > Rajasthan > Jaisalmer
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #66 of 103 Hotels in Jaisalmer
Price Range (Based on Average Rates): $
Hotel Class:4 star — BRYS Fort 4*
Number of rooms: 91
Official Description (provided by the hotel):
Turn your vacation into something truly exotic, truly splendourous. Experience what it meant to be a Maharaja. At BRYS FORT. Situated in the heart of Jaisalmer offering a rare view of the eponymous Golden Fort, BRYS FORT has been painstakingly recreated to transport you back into the halcyon times when words were commands and honour was something you died for. It is one of the largest ultra-modern luxurious hotels constructed to evoke memories of Rajasthan’s medieval glory. Inspired by the sprawling ramparts of Jaisalmer Fort, BRYS FORT carries forward the magnificent architectural legacy of Rajputana and offers you a rare blend of past glory and contemporary amenities. It combines the best of the both worlds, medieval as well as modern and is an experience that elevates your visit to Rajasthan to the luxurious splendour. ... more   less 
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