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“Wonderful Stay”

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Hotel Tokyo Palace Jaisalmer
Certificate of Excellence
Northampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful Stay”
5 of 5 bubbles Reviewed January 9, 2014

We arranged our booking for this hotel direct with them from the UK before leaving for India. They were efficient and helpful, letting us have all the details we needed about cost and reserving us a room. Our e-mails were dealt with by Nanga Khan, who is one of the two brothers who have this hotel.

The hotel is beautiful and looks exactly as pictured. Reception is comfortable and roomy with many seats/curtained window seats and tables. There is a sweeping stairway which looks impressive. The pool is inviting although as we were in December and it was cool we didn't use it much. The rooftop restaurant was good for breakfast and I also had a special veg thali which was excellent. There is a view of fort from the roof.

The room was beautiful with two window seats including cushions and bolsters, which our children (we travelled as a family of four) claimed for sleeping. They will provide you with extra beds if you need them. Hot water is 24 hours without fail and some is made by solar power, the rest being backed up by boiler. We never ran out of hot water.

The staff could not do enough for you. They were happy to bring chai to our room. They took time to sort out my internet connection (Jaisalmer in general is not the best for this but the hotel will spend time to help you) so I was able to contact home.

Mather Khan is the other brother who has this hotel. He was courteous and helpful from the start.

We were never asked about camel trekking by any staff member. Nobody badgered us to see if we wanted to organise one. There was merely a picture on reception about which you could ask if you were interested. We were already booked to go with Trotters but wanted to come back to the hotel for the afternoon after the trek, before heading to Jodhpur. We were able to arrange a room for a small fee so that we could come back and relax, sleep/shower before heading off. They even gave us our original room back. We could have done this with Trotters without charge, but just wanted to come back to this hotel as we knew we would be so tired and wanted the familiarity of it.

When we came down to head off to the station, Mather Khan offered us a lift in his car, quite beyond the call of duty! How wonderful - to be ferried in a comfortable vehicle, listening to Indian music we recognised from films (not loud!), to have a hand shake from him on our departure and feel like we would always want to return to this wonderfully friendly and efficient place.

We had no problem getting about whilst we were there. We just walked round the corner and caught an auto which is usually 50rs to anywhere. We found Jaisalmer to be one of the cleanest places out of all that we visited (Delhi, Amritsar, Jodhpur, Jaipur, Agra) and even saw people cleaning the streets around the fort.

If you stay here, you won't be disappointed. Run with friendliness, humanity and approachability. A favourite. Next time we go to Jaisalmer, it will be our first and only choice.

Room Tip: All the rooms are lovely. First floor is quiet. Ground floor reception area rooms might get more n...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elaine201314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,072 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
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English first
New Delhi, India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 3, 2014

Spent this new year in Jaisalmer, reached there after Jaipur and Jodhpur. I personally liked the small town better than its bigger brothers. We stayed in Tokyo palace, which was pre-booked, the place was comfortable, staff friendly, definitely value for money.

We also visited new year bash arranged through the hotel in Sam Sand dune, the program would have been enjoyable if there were a bonfire. It was freezing cold under open air.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shubhashis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noida, India
1 review
5 of 5 bubbles Reviewed January 1, 2014

We 5 friends visited this place, and telling you from our personal experience, it is a very good place to stay at + the people are very friendly over there + located near the bus stand. Will stay again there if i go to jaisalmer.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manuj216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 26, 2013

oh for this one there's a story!

we arrived in jaisalmer at about 6am. it was completely dark, only a few people at sight. we had booked a room in the hotel royale, so we asked a tuk-tuk driver to take us there. he had to ask for directions, and accidentally brought us to a wrong hotel -- the one next door.

there was a long power cut (usual in jaisalmer), so we entered this dark hall.. in the dark i could see a christmas tree and japanese people. we were soon welcomed and sat down; soon we found out that the hotel was not the right one, but this funny man covered in a blanket said that we could wait in the warm until the sun rises and he will show us the way to our hotel. i had a cup of coffee and a chat with the man who turned out to be hotel staff.

we spent the night at the royal hoveli. it turned out that our stomachs didn't allow us to take a camel safari, so when we started thinking about options, it was obvious we wanted to take a room in tokyo palace.

everything about this place feels just right; the space is of good quality indeed and the staff has a very friendly attitude towards the guests. the rooftop restaurant is simply awesome, great view to the fort, perfect in the sunshine. good, constant wifi connection, hot water in the morning (!), luxurious rooms..

we paid a season price, but seems like the place is even cheaper outside the season. it's my favorite stay in the country so far.

highly recommended.
special thanks to our funny man at the reception, gyan chand!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mental_savonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 10, 2013 via mobile

My fiance and I stayed here for 2 nights. We loved our room, the bed was very comfortable and large and bathroom was a decent size. The staff are very friendly and accomodating. We had a free pick up and drop off to and from the train station with no hassle. Good wifi. Rooftop restaurant was delicious. I had French toast and pancakes. The toasted sandwiches were yum too. Attentive staff who kindly helped me with posting an important document back home. I would definitely stay here again. My sister stayed here too a month ago!

Stayed December 2013, traveled as a couple
Helpful?
Thank hrachael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
2 reviews
5 of 5 bubbles Reviewed December 9, 2013

We have been travelling for a month now and this was the best hotel that we stayed so far. The hotel is very clean, the staff is really helpfull and friendly. The rooms are really nice and confortable. Its a beautiful place to stay and its also well located. I strongly recommend the Tokyo Palace Hotel.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maripey1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 8, 2013

Can not fault the hotel and the staff, they were very helpful and made us feel welcome. The roof top restaurant was great and amazing views. Free WIFI. Easy walk 5 min to the main gates to the fort. Thank you Tokyo palace.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Ganesh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tokyo Palace Jaisalmer

Property: Hotel Tokyo Palace Jaisalmer
Address: Near Fort, Airforce Chouraha | Dhibba Para, Jaisalmer 345001, India
Phone Number:
Location: India > Rajasthan > Jaisalmer
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 219 Specialty Lodging in Jaisalmer
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tokyo Palace Jaisalmer 3*
Number of rooms: 14
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