After reading the previous reviews we were a little worried as we had already booked with them for our anniversary trip. And what turned out was a complete surprise, the hotel staff was not rude at all, they were ready to help with each and everything, being a new hotel obviously the staff was not that experienced but they were "Willing".
There is absolutely no indifference towards the Indian guests, its only that there are different restaurants for indian and Italian food, but Indian are allowed everywhere and why not!!!
As the hotel staff knew we were coming for our anniversary trip , they decorated the roon with flowers which was such a nice gesture!! The food was absolutely delacious, Jacuzzi was so very relaxing.
We also met the hotel Director Anuj Panwar and their manager personally, we gave our feedback to them. They are personally involved in making things better, and working on the feedbacks from the guests.I would specially like to mention here that Mr. Anuj Panwar is so passionately involved into this hotel and surely it would emerge as the best hotel in jaisalmer.
- Official Description (provided by the hotel):
- Sprawled Luxury Boutique 3 Palms Jaisal Vilas, offers all upscale amenities including 67 Luxury rooms, Spa, Specialty Restaurant,Jacuzzi & sauna, Gym & Pool, Bar & Lounge Conference Rooms and evening rajasthani entertainment & Traditional Indian welcome. Come enjoy the Royal setting of the golden city with all mordern amenities. ... more less
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