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“Above & Beyond , The Greatest Experience”
5 of 5 bubbles Review of Suryagarh

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Suryagarh
Ranked #7 of 103 Hotels in Jaisalmer
Certificate of Excellence
New Delhi, India
1 review
“Above & Beyond , The Greatest Experience”
5 of 5 bubbles Reviewed November 22, 2013

This was my 1st visit to jaisalmer with my friends . We arrived by the Trian as there is no Airport at the Moment . The royal welcome begins as soon as you land at Jaisalmer Station , Welcome line up of hotel staff to Drive you through & jeep following you with security guards all the way to the Resort , it made us feel like an Emperor of the state. Rose petals shower from the sky , Welcome at the resort . All management team in a que to welcome us including The General Manager. Wow …That is the first impression and we knew that the 3 days stay would be a very unique experience for a lifetime

The rooms are spacious & beautiful, Food and service was Excellent. Breakfast at the Courtyard with Dancing peacocks & Pigeons. What an Experience and a beautiful beginning of the Day . We infact noticed the other guests complimenting the staff, talking good things about hotel facilities & comfort . we tried their spa called “Rait” couple of times , It is beautiful so as the Treatments.

On the second day of our stay They organized our Dinner & Cocktail at the Dunes, offcourse at a Price Tag per person. We were blown away by the experience. There were live Bar be Que , BAR , lounge set up to enjoy cocktail & Live traditional musical dance performance and a separate dinner table . Just for 6 People . I mean its hard to explain , they left us speechless. What a wonderful Hospitality & set up , we started around 5:30 pm & when we finished it wasn’t a Night anymore . There are no words to begin to describe the efforts made by the staff to surprise us at every single touch point. This was one of the best dining experience that we have ever had.
The city is quite small & has nothing much to explore , Jaisalmer fort & dunes are the Main attraction .
I had a long chat time & time again with Mr Karan Singh (Vice President), The unique part is that he is always available & seen from morning till night to ensure each of his guest experience The Suryagarh Experience, So as the Key department heads Nakul , Manoj , Chef Sachit everyone. Staff is very courteous and welcoming always exceed expectations .

I shared my experience with my friends and colleagues , they seems excited & looking forward to visit Suryagarh .

Thank you again for a wonderful Hospitality. I Highly recommend suryaragh for a beautiful luxurious Holiday Destination. In my Words
“ Pay visit to Suryagarh , You take Suryagarh with You” . Looking forward to visit again

Wish You Good Luck
Cheers

Faisal

Room Tip: i liked my room , it had a landscape view
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  • Stayed September 2013, traveled with friends
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Helpful?
Thank Faisal_Nafees_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this review, November 25, 2013
It was a pleasure to read your review and comments on TripAdvisor. Your joy and excitement are infectious and we were delighted you thoroughly enjoyed every minute of your stay with us at Suryagarh. That you have captured our philosophy - in which it is our endeavour to make each visit, each stay with us a unique and novel experience, makes us proud of our achievements.
We look forward to your return visit to stay with us again and sample so many more of our bespoke services on offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (226)
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Gurugram (Gurgaon), India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 15, 2013

It was amazing experience to spend time and celebrate my wife birth day at Suryagarh Palace early this month (November 2013).

This is a great property as a physical product but combined with excellent personalized service, the guest experience become magical. The warmth and smiling faces of the staff is really very welcoming they provide immense attention to minute details and understand the need of the guests. Even being part of Hospitality Industry I could not find a single faulty or service lapse during our entire stay, which i would say is remarkable.

The center of attraction for the kids in the property is Alex (in house dog), pigeons, turtles, peacocks and magician apart from the folk dance.

The theme dinners and excursion experience specially horror trail in mid night at haunted places with guide narrating the whole story is awesome. Spa experiance was also great and I would suggest a must if you are visiting Suryagarh.

I would love to visit the Hotel again.

Good work and keep it up, my best wishes to Karan and his team.

  • Stayed November 2013, traveled with family
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Helpful?
Thank Aniruddh1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this review, November 17, 2013
Thank you for your words of praise and generous comments on your stay with us at Suryagarh. As a hospitality man yourself, your eye is keen and your words of support fill us with pride at a job well done . I will be sure to pass on your comments to my team and also to Alex whose company your family enjoyed ! Attention to individual detail is a Suryagarh quality we have honed and we are pleased to have deeply satisfied you and your family across so many segments from g=food and beverages to our outdoor activities and trails.
We look forward to you visiting us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

We had a wonderful experience, the Hotel looks like a fort from outside,the entrance and lobby makes you feel as though you are entering a Palace within a Fort, you will never know it is a new construction of yellow stones found in Jaisalmer. The Welcome on arrival is awsome, the corridors are beautifully done up, the rooms are very beautiful and plush and not to beat the evening appointment with the Rajasthani Folk Music and Dance. It is not very far from SAMvillage (pronounced as SUM) wherein the endless desert sanads begin.The Restaurant, the Bar has that classy look , the huge indoor swimming pool looks so inviting.We thoroghly enjoyed the ambience and the friendly staff always willing to help. Wow it was a lovely experience worth all the road trip from Jodhpur to Jaisalmer. Very Luxuries I should say. Thanks to Ms Malik(Delhi Office) who patiently kept my reservation as I did not want to take the risk of using my card for paying the advance when I was In west Africa.

Room Tip: I think all the rooms are good, but the one on the first floor the back door directly opens to the o...
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  • Stayed October 2013, traveled as a couple
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Helpful?
Thank CSRam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this review, November 14, 2013
Than you for choosing Suryagarh as your hotel of choice and we are pleased to have made your stay a memorable and happy experience. Attention to individual detail is a Suryagarh hallmark and we take great pride in our varied menu and high quality of services on offer and particularly in our staff across all segments. We are happy to note that you appreciated the grand architecture of the Hotel and the smaller details of indigenous artwork and local music and dance highlighting the flavour of your stay.

We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Situated on the edge of the Thar Desert, this fort like hotel makes quite an impression as you drive up to it in the evening light. Even though its been built recently, you can tell that much effort and care has been taken to keep the craftsmanship and aesthetics authentic and tasteful. When illuminated at night the place is pretty spectacular.

All the common areas both inside and outside are thoughtfully designed and unlike some places you are never in a hurry to rush back to your room.

Rooms: The beds are extremely comfortable and the linen is excellent. This alone is enough to make me very happy, but the room went far beyond that. It was classy and comfortable. We had some amazing mithai waiting for us when we got back every day and all our requests were quickly and efficiently attended to.

Food: We ate a lot of Rajasthani food and stuffed ourselves with mithai made by the resident halwai. The food was top quality. We tried the Rajasthan Thali and also booked a dune dinner. That’s a separate superlative rave by itself! I’d advise you not to think for a moment before you book yourself an exclusive dinner on the dunes.

Spa: I’m not much of a spa junkie but I found the spa tranquil and very pleasing to the senses. The treatment I had was fabulous and I left feeling relaxed and calm.

Service: The service and the staff were the star of the show. No debate! No matter how beautiful or luxurious a place, it’s the people and the human interactions that keep you going back. Staff at all levels is polite and warm and sincere. Not an easy task when constantly dealing with scores of new guests everyday. Clearly Suryagahrh has hit on a winning formula here.

Whatever it is you are doing Suryagarh, you are doing it right!

A special thanks to Bhawar, Islam, Paul, Balvir, Manoj, Nakul and Karan.

  • Stayed November 2013, traveled with family
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Helpful?
2 Thank notintentonarriving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this review, November 14, 2013
Thank you for your words of praise and encouragement. Suryagarh is indeed a young hotel constantly striving for excellence. That we were able to meet and exceed levels of satisfaction gives us tremendous pleasure. Thank you particularly for your detailed review and also for sampling so many of our services on offer. We are proud of our varied menu of services, all put together with thoughtful consideration and much R&D. Our Dune Dinners are a truly spectacular experience and we are delighted you thought so too.

Thank you for choosing Suryagarh as your hotel of preference and we look forward to you visiting us again soon.
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Gurgaon, Haryana, India
1 review
5 of 5 bubbles Reviewed November 12, 2013

We visited Jaisalmer in Diwali holidays from Nov 4-8, 2013 and stayed at Suryagarh. Our group consisted of 4 kids and 4 adults…. right from the time we go down at Jaisalmer station we were taken care by Suryagarh staff and we can now boast we tasted the royalty in Jaisalmer...:) Besides the elegant building, the hospitality of the staff makes the experience truly majestic... be it a luxury dinner with live music at dunes or drinks at sun down or midnight haunted trail in Kuldhara… all of us from 5 year old kid to 40+ year adult had great moments there.. the army of chefs made sure that we had some of the best delicacies of Rajasthani cuisine…they never got tired of serving delicious dishes one after the other… and even the General Manager of the properly, Mr Karan Vaid himself, was always there with his unique touch and personal involvement to see that everything was at simply at best for all the guests!!

We really felt welcomed at the property and did not realize how 3 days passed by…We would love to go back to explore the hospitality once again and strongly recommend this place to everyone who is looking for an amazing holiday!!

  • Stayed November 2013, traveled with family
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Helpful?
Thank Salilkhare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this review, November 13, 2013
We at Suryagarh were especially happy to welcome you and your family. That you chose Suryagarh Hotel to spend time with your family during the special festival of Diwali is a compliment to us. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We take great pride in our varied menu and high quality of services on offer and particularly in our staff across all segments. We are all the more happy that you partook of so many of the services on offer - like the Kuldhara Trail and our Dune Dinner. We hope to have created some truly memorable experiences for you, across all age groups.

Seasons Greetings and we look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 9, 2013

From the moment one enters the building there is pure luxury everywhere, loved the red velvet seat in the lift. The staff were wonderfully attentive and genuinely interested in where you were from and where you had been. The spa was amazing especially after the camel ride! The food and bar was first class not to mention the accommodation, with the wonderful sweets left each day.
Would love to return one day.

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank maureen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this review, November 10, 2013
Thank you for your encouraging comments and words of praise. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We take great pride in our food and beverages services and are delighted to have pleased you on so many levels.

We too look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
2 reviews
5 of 5 bubbles Reviewed November 9, 2013

This was my third but definitely not my last trip to the breathtaking Suryagarh! Awesome place, graciously hospitable and friendly staff, sumptuous food, luxurious and tastefully designed rooms with every modern amenity, state-of-the-art Spa with extremely well trained therapists and a varied menu of extremely relaxing therapies, unique experiences that would be any traveler's dream come true, splendid musical evenings, the list is endless.... This was a family trip over Diwali. The hotel organised a wonderful celebration starting with a grand aarti, fire cracker display, a celebrity dance performance and a delicious buffet... My favorite were the scary haunted night trails, long bike rides exploring the desert and camel safari on the dunes.. I felt like it was home away from home... It would be incomplete if I didn't thank Mr Karan Singh, Nakul, Manoj, Paul and each and every member of the staff that went out of their way to make my family and me feel very special and regal... Alex, the stately pet completes the grandiose of Suryagarh... I once again take back wonderful memories with a hope to come soon...

Room Tip: All rooms I've stayed in have been very comfortable
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  • Stayed November 2013, traveled with family
    • Value
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Helpful?
Thank ShaliniSingh1909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this review, November 10, 2013
We at Suryagarh are especially happy to welcome you back time and again. That you chose Suryagarh Hotel to spend time with your family during the important and special festival of Diwali is a compliment to us. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We take great pride in our varied menu and high quality of services on offer and particularly in our staff across all segments.

Seasons Greetings and we look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suryagarh

Property: Suryagarh
Address: Kahala Phata, Sam Road, Jaisalmer 345001, India
Phone Number:
Location: India > Rajasthan > Jaisalmer
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Jaisalmer
#1 Family Hotel in Jaisalmer
#2 Spa Hotel in Jaisalmer
#3 Romantic Hotel in Jaisalmer
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Suryagarh 5*
Number of rooms: 72
Official Description (provided by the hotel):
Fashionably designed with luxurious interiors, the sixty two room hotel is proof that contradictions make for a wonderful hospitality experience. This unique juxtaposition of the modern with the medieval is what makes a stay memorable. ... more   less 
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Also Known As:
Suryagarh Hotel Jaisalmer

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