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“Awesome Rooftop”
5 of 5 bubbles Review of Surja Hotel

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Surja Hotel
Ranked #5 of 151 Jaisalmer B&B and Inns
Certificate of Excellence
Bengaluru, India
1 review
“Awesome Rooftop”
5 of 5 bubbles Reviewed January 22, 2013

This place has an amazing rooftop restaurant with views looking over the city and desert. A total steal for a room inside the fort. The owner Raj is extremely accommodating - from arranging a camel safari to taking me around the city on his motorcycle. I felt extremely comfortable here as a solo female traveler. Good restaurant. Free wifi.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank rbergeron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Surja Hotel, responded to this review, January 23, 2013
Thank you for your valuable feedback which will certainly enable us to measure and improve our performance of hospitality services. We appreciate the time and effort taken by you and look forward to receiving you at Surja Hotel with the opportunity to be of service to you again.
Raj.
Hotel Surja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bengaluru, India
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

Surja is a nice place to stay with a wonderful owner in Raj and some good service. He responds to the emails quickly and is always available on phone. The pick up from the railway station was prompt (and free) and the welcome tea was really good. Raj was helpful in answering any questions and was very gentle and polite. The rooms had a good view of Jaisalmer and the roof top was exceptional.

Now the bad news: The camel safari (or the desert safari, whatever that is) is not at all worth the money. If you intend to take the safari from here, make sure that you ask at least a hundred questions on every single detail (the other expenses, the duration of the safari, the duration of the camel ride, the quality of the place where you will stay..). We payed 5000 Rs, and we felt it was not worth even 2000 Rs.

  • Stayed January 2013, traveled with friends
    • Value
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    • Service
Helpful?
Thank Vardhamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Surja Hotel, responded to this review, January 20, 2013
We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences.
If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe that in the long term, we need to maintain our home from the inside and not through abandonment. We do appreciate the comments, as we are always trying to improve by understanding our guests experiences.
Best Regards
Raj
Hotel Surja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed January 18, 2013

Jaisalmer is a totally different city from any other in Rajasthan. And the Surja hotel is the perfect fit for this city. Viewing the Kite festival from the roof was a pleasure! Great location, marvelous views and we enjoyed the service. Everyday smiles made our three day stay enjoyable. The room is large and bathroom OK. First time a hot shower in India, so that was a good experience! Thank you Ray, Yogi, Aki and all other staff. It was a memorable stay.

Room Tip: Ask for the room with the balcony one floor below the toproof restaurant: You'll feel like a mah...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmsTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Surja Hotel, responded to this review, January 19, 2013
Thank you for your valuable feedback which will certainly enable us to measure and improve our performance of hospitality services. We appreciate the time and effort taken by you and look forward to receiving you at Surja Hotel with the opportunity to be of service to you again.
Raj.
Hotel Surja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 17, 2013

We stayed there for two nights. The view from the terrace was awesome, Raj (The owner?) was very friendly and nice, he showed us around by his bike and even joined our camel safari in the desert. The bathroom was just basic, but it was okay for a short stay in Jaisalmer. A great time in Jaisalmer, I would definitely recommend it to friends.

  • Stayed December 2012, traveled with friends
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    • Service
Helpful?
Thank Warmbag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Surja Hotel, responded to this review, January 19, 2013
Dear Sir, I would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance in our quest of providing you luxury hospitality. We value your patronage and look forward to welcoming you to Hotel Surja
Best Regards
Raj
Hotel Surja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 bubbles Reviewed January 16, 2013

The best hostel we stayed for a long Time!!! Thanks again Rog and your staff, very friendly, service maximum we can have!!! And definitely the best view of jaisalmer city! cafe and restaurant correct, very peacefull and nice to have a rest! Gael and Céline

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaouel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Surja Hotel, responded to this review, January 19, 2013
Thank you for your valuable feedback which will certainly enable us to measure and improve our performance of hospitality services. We appreciate the time and effort taken by you and look forward to receiving you at Surja Hotel with the opportunity to be of service to you again.
Raj.
Hotel Surja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 13, 2013

The location of Surja is super - super view of the city and sunrise. Although the bathrooms can be done better. While everything in the bathrooms is funtional it is not a comfortable bathroom to use. Other than that the staff is great and the roof top is very nice too. We were there for just one night - for which it was perfect.

  • Stayed December 2012, traveled with family
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Helpful?
Thank Bata75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 13, 2013

We are a couple in our 50's and stayed 4 nights at Surja Hotel, one being an overnight camp/camel trek. We booked through Agoda choosing it from good reviews. There was no disappointment at all. Surja is brilliantly located, views are spectacular, the rooftop is a wonderful place to hang out, Raj, Yogi. Aki and all staff are outstanding. We felt really well looked after. 5 of us that were staying at Surja did the Surja camel trek together which was a huge highlight. Maybe top dollar but so easy and worth every cent. We most definitely recommend to all travellers.

Room Tip: There are a variety, best to ask as we did. Raj responds quickly to email. We started in a small d...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiJordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surja Hotel

Property: Surja Hotel
Address: East Fort Wall, In the Fort | Inside fort east wall, Jaisalmer 345001, India
Location: India > Rajasthan > Jaisalmer
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #5 of 151 B&Bs / Inns in Jaisalmer
Price Range (Based on Average Rates): $
Hotel Class:1 star — Surja Hotel 1*
Number of rooms: 7
Official Description (provided by the hotel):
The famous rooftop view at Surja Hotel & Restaurant has been attracting guests for years. Our relaxed atmosphere and hospitality is what has people always coming back. The restaurant and hotel are housed within the walls of Jasailmer’s 850 year old fort. Our rooftop lounge and jharoka balconies in each room offer some of the cities most impressive views and a free Wi-Fi connection which make you keep in touch with your relatives and friends. Whether you need a room, a meal, a camel trek, or would just like to come see the view and enjoy a free cup of chai, we hope you will visit us when you are in Jaisalmer! ... more   less 
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