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“Excellent Place”
Review of Hotel Pol Haveli

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Hotel Pol Haveli
Ranked #4 of 153 Jaisalmer B&B and Inns
Certificate of Excellence
California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Place”
Reviewed December 22, 2012

Not only is the hotel beautifully appointed, but it's also comfortable and welcoming. Manoj and his staff were extremely approachable, helpful and professional. They helped us book an authentic camel safari and took us around the city and the fort. Manoj is an excellent cook, and he welcomes you to join him in the kitchen and watch or help him prepare your food, I had the best veggie mushroom cheese burger, pretty tasty, and I'm a big meat eater (Francesca not Mayuri who's Jain)! Manoj is also connected to a lot of people in the town, and so he can help you with all your questions related to Jaisalmer and desert life in general. We had a wonderful time, we truly felt like a part of Manoj's family and I wish we could've stayed more than two nights, but there will always be a next time!
- Francesca and Mayuri

  • Stayed December 2012, traveled with friends
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Helpful?
Thank Francesca15901590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polhaveli, Owner at Hotel Pol Haveli, responded to this review, December 27, 2012
Hi Francesca and Mayuri,

We really appreciate you reviewing our hotel, thank you.
It was a pleasure to have you as our customer and we welcome you to come and stay with us, whenever you visit Jaisalmer.

Warm Regards,
Manu
Hotel Pol Haveli.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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387 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Cluj-Napoca, Romania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 11, 2012

The most friendly and helpful guesthouse team we've met so far in India! We've spent 4 nights in this guesthouse, we been in the camel safari organized by them, we've booked our bus tickets to Udaipur through them.

The owner has worked hard to build this guesthouse and he takes great care that it offers only the best to his guests. The rooms are spacious, clean, nicely furnished, with good bedding. The terrace on the rooftop is like an oasis in the desert, with a nice view over the fort, a very nice place to spend time with other travelers or with the owner.

The sunset camel safari organized by the owner was interesting, we've been riding over a nice, secluded and almost clean part of the Thar desert, as promised.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Sebastian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polhaveli, Owner at Hotel Pol Haveli, responded to this review, January 11, 2013
Dear Sebastian,

thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer.

Warm regards,

Manu (Owner of Pol Haveli)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toulon, France
2 reviews
Reviewed December 8, 2012

I went in Hotel Pol Haveli at the end of my travel in India. And ,for me, it was the best hotel I never had.
My room was big, clean, well decorated, and so nice. I felt like a princess inside !
There is an amazing roof terrace, with view on the fort , and restaurant. Many pillows colourful, mattress, all very cosy . When you are in this place, you don't want to move !
All the staff is very friendly and helpful. I felt like at home.
Manu ,the owner, is very kind, and he is now a good friend.
Really, you must go to this place, it 's unforgettable !
Nicole

  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Nicmdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polhaveli, Owner at Hotel Pol Haveli, responded to this review, January 11, 2013
Dear Nicmdb,

thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer.

Warm regards,

Manu (Owner of Pol Haveli)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 22, 2012 via mobile

Nice looking hotel, 5 minutes from the kaos of the fort in a peaceful area. BUT they try to sell you camel safari the minute you arrive and every 5 minutes there after till you crazy. Room was dirty, had hairs and dry skin in the bed from previous occupant, also hair in the shower. The food was below average and often came out cold.

  • Stayed November 2012
    • Value
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    • Service
Helpful?
1 Thank TravellingSidjulsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polhaveli, Owner at Hotel Pol Haveli, responded to this review, January 11, 2013
Dear Sir or Madam,

thank you very much for your feedback, we're very happy to receive reviews as they're helping us to improve continuously. We're extremely sorry for the inconvenience and will try hard to deliver better service next time. If you'll have any complaints in the future please let us know immediately and we'll react immediately to solve the problem.

Thank you very much for staying at Pol Haveli, warm regards,

Manu (Owner of Pol Haveli)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, England, United Kingdom
2 reviews
Reviewed November 21, 2012

These guys bent over backwards to make sure me and my friends had the absolute best time we could possibly have at their hotel. The view from the roof terrace is phenomenal and the rooms are stunning, it's a great place to meet other travellers. They also booked us into a great camel safari and arranged all of our transport at a very reasonable price. Honestly if you are in Jaisalmer you would be missing out on a great experience if you didn't go to this hotel just to relax after the fort or other desert related activities. This review sounds like I'm actually laying it on a bit thick but I can't stress just how hard these guys work for you. Anyway do them a favour and enjoy their hospitality.

  • Stayed November 2012, traveled solo
    • Value
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Helpful?
Thank Josef J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polhaveli, Owner at Hotel Pol Haveli, responded to this review, January 11, 2013
Dear Josef,

thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer.

Warm regards,

Manu (Owner of Pol Haveli)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
1 review
Reviewed October 30, 2012

In the last week of our India Trip we stumbled over the beautiful Hotel Pol Haveli, situated slightly off the main road but in short walking distance to the Fort. In a quiet neighborhood we enjoyed the beautiful sunset on the rooftop terrace with lots of flowers and green. The hotel is nicely decorated with fabrics and pillows, everything very clean and looked after. We also booked a camel safari after discussions with guests just coming back from this trip. We wanted to go off the beaten track and we got that; we were the only one in the desert, it seems, just what we wanted. Everything was very well organized, good food and lots of flexibility with the guide who adjusted to our wishes. The owner, the staff were all very friendly and gave some insights into Jaisalmer and its customs. They also arranged next travel to Delhi, so there was nothing to worry about or queue up for (but be aware of the extra commision charges which can vary). I can highly recommend this place, we loved it. Felt like a place in Thousand and one nights.

Room Tip: All rooms are great, but prefer the uper floor rooms, better view, more light.
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank Simone W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polhaveli, Owner at Hotel Pol Haveli, responded to this review, January 11, 2013
Dear Simone,

thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer.

Warm regards,

Manu (Owner of Pol Haveli)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
2 reviews
Reviewed October 21, 2012

I stayed with friends for two nights at the pol haveli hotel and would like to recommend it.
The rooms were beautiful and so clean!
It is outside the fort but it was a short and comfortable walk from the hotel to the fort.
The owner was truly nice and helpful, the hotel had free internet we could use and they took us from and to the train station with no extra charge.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yaelet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polhaveli, Owner at Hotel Pol Haveli, responded to this review, April 25, 2013
Dear friend

thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer.

Best wishes from Hotel Pol Haveli.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Pol Haveli

Property: Hotel Pol Haveli
Address: Near Hanuman Circle, Geeta Ashram | Amarsagar Gate Is a Few Minutes Away, Jaisalmer 345001, India
Location: India > Rajasthan > Jaisalmer District > Jaisalmer
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Airport Transportation
Hotel Style:
Ranked #4 of 153 B&Bs / Inns in Jaisalmer
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Pol Haveli 1*
Number of rooms: 9
Official Description (provided by the hotel):
Hotel Pol Haveli welcomes guests and travelers alike with open hearts, free coffee and masala chai upon arrival at the Hotel Pol Haveli. We conveniently pick up all our guests at the bus and train station, at any time, free of charge. Please call our phone number at any time should we arrange a pick up. Hotel Pol Haveli is a charming antique boutique hotel nestled within the old city of Jaisalmer, in the princely state of Rajasthan. From our lovely rooftop terrace, you can enjoy timeless, beautiful sunset views of the Golden Fort and the Imperial Cenotaphs; Our family boutique hotel evokes the memories of times past with its traditional Rajput architecture while offering the modern conveniences that guests have come to appreciate. Our nine plush rooms, which are decorated with traditional Rajasthani furnishings, are very clean and comfortable, with en-suite bathrooms and hot running water. We also have air conditioned rooms (AC) rooms available on demand. Conveniently located in a quiet area of the old city, Hotel Pol Haveli boasts a beautiful sunset and Golden Fort view. We guarantee a clean, well furnished room along with all the facilities to make our stay comfortable and chic. Our friendly and helpful staff will be available on hand at any time, should your needs evolve like the sands of Jaisalmer. ... more   less 
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