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“A Bit Sad”

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Vesta Bikaner Palace
Ranked #2 of 36 Hotels in Bikaner
Certificate of Excellence
ranchi
Level 6 Contributor
140 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“A Bit Sad”
Reviewed March 12, 2014

I was here with family about 4/5 years back, when the property was absolutely on its prime and was doing very well. On this particular visit, I stayed in the Hotel for 2 nights in a period of 4 days. The first time the room was decent, but the 2nd time, the room was very sad and smelly. In fact the bathroom was also sad. The service was pretty bad. And then I left my earphones by mistake in the dining hall, but wasn't traceable next morning. Overall, Given a choice, I wouldn't go there again.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abudhia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Bikaner Palace, responded to this review, March 17, 2014
Dear Sir,

First of all thank you for taking out time to give us feedback. We are extremely apologetic about the inconvenience faced by you. We are currently going for complete refurbishment of the property. This includes complete renovation of rooms, bathrooms and other common areas. We expect the same to be completed by 30th September 2014. We plan to take Vesta Bikaner Palace to another level and are confident that post this renovation this hotel will be THE best hotel in Bikaner city. Once again we regret the inconvenience, and do hope you give us another chance post September.

Best regards.
S. Pal
Business Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
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English first
Bangalore
Level 5 Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 5, 2014

I am sure there was a time when this was a good hotel but it has lost its charm long since. The upkeep is not up to the mark and it is quite rundown now. The layout is typical old world palace with a labyrinth of rooms and passages. The rooms could do with better maintenance and the hotel can also do with more helpful staff.

  • Stayed February 2014, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArjunGurudev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Bikaner Palace, responded to this review, March 17, 2014
Dear Sir,

We regret the inconvenience faced by you during your stay. We are currently going for complete refurbishment of the property. This includes complete renovation of rooms, bathrooms and other common areas. We expect the same to be completed by 30th September 2014. We plan to take Vesta Bikaner Palace to another level and are confident that post this renovation this hotel will be THE best hotel in Bikaner city. Once again we regret the inconvenience, and do hope you give us another chance post September.

Best regards.
Aditya Moitra
Sales Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dehradun, India
Level 6 Contributor
151 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
Reviewed February 24, 2014

This place is 10 kms outside Bikaner, so it does not have that hustle that you face in the city. We were looking for quite place and this place suited us. Also, it helps if you have your personal vehicle when you are over here.
The check in and check out was swift. Though the food was expensive, it tasted really good.

Overall a good place for couple of nights in Bikaner

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PradWestside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Bikaner Palace, responded to this review, February 26, 2014
Dear Sir,

Thank you for your wonderful review. We look forward to welcoming you again at Vesta in the near future.

Best regards
S.Pal
Business Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 26, 2014 via mobile

Vesta Bikaner Palace is 10 km outside of Bikaner on jaipur to bikaner road. A good place to stay with your family & they have good facilities for children to play around. Food is of good quality, while the breakfast is buffet type with too many dishes to cater to & dinner is of excell3nt quality with good Rajasthani fare.

Stayed December 2013, traveled with family
Helpful?
Thank AKURNOOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Bikaner Palace, responded to this review, February 3, 2014
Dear Sir,

Thank you for your wonderful review. We look forward to welcoming you again to Vesta Bikaner Palace in the near future.

Best regards.
Aditya Moitra
Sales Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Noida, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 6, 2014

Stayed for two days. Terrible Food, rooms are large. Over priced room service. My wife's jacket went missing. My CD went missing. Hot water problems. Staff doesn't understand English very well. Over all very disappointed.

Room Tip: Dont choose this hotel.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ritesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Bikaner Palace, responded to this review, January 11, 2014
Dear Sir,

Thanks for your valuable review. Vesta hotels and Resorts accept the Customers’ feedback as the only direction to improve theirselves. We shall definitely take steps to improve the service related issues and suggestions made by you. We feel sorry that your wife have lost her jacket and you have lost a CD , but the fact is that subsequent to your wife’s calls the employees searched for the ‘lost’ jacket every nook and corner of the hotel and the same was not found. We look forward to see you soon.’


SAURABH PAL
Business Head
VESTA HOTELS & RESORTS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2014

I stayed from 27-29 December 2013 and again on 31 December 2013 and I had lost my jacket in the hotel. After repeated calls, i was told they couldn't find my jacket. I was very upset. Also there was no hot water in our room. We had to go to another room to take a shower. Otherwise, rooms are spacious, food is bearable, friendly staff

Room Tip: Rooms in front of the pool is nice
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HemaChockalingam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Bikaner Palace, responded to this review, January 16, 2014
Madam,

Thanks for your valuable review. Vesta hotels and Resorts accept the Customers’ feedback as the only direction to improve theirselves. We shall definitely take steps to improve the service related issues and suggestions made by you. We feel sorry that you have lost your jacket , but the fact is that subsequent to your calls the employees searched for the ‘lost’ jacket every nook and corner of the hotel and the same was not found. We look forward to see you soon.’

Best Regards
SAURABH PAL
Business Head
VESTA HOTELS & RESORTS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
raipur
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed September 30, 2013

Stayed one night, on the way to jaisalmer. Very comfortable. Big rooms, good open spaces. Even has a pool. Food was spicy and good, breakfast was a bit lacking in variety.It is quite a distance outside the city

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rucha87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Bikaner Palace, responded to this review, October 6, 2013
Dear Sir,

Thank you for your wonderful feedback. We look forward to welcoming you again to Vesta Bikaner.

Best regards
S.Pal
Business Head
Vesta Hotels & Resorts
kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vesta Bikaner Palace

Property: Vesta Bikaner Palace
Address: Vesta Bikaner Palace 10th Mile Stone | Jaipur-Bikaner Highway(NH-11), Bikaner 334001, India
Location: India > Rajasthan > Bikaner District > Bikaner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 36 Hotels in Bikaner
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vesta Bikaner Palace 4*
Number of rooms: 48
Official Description (provided by the hotel):
Welcome to Vesta Bikaner Palace! The Vesta Bikaner Palace is an independent design hotel in the city of Bikaner. The hotel is the first design hotel in the state of Rajasthan built as a contemporary masterpiece within a palatial exterior. The architecture of the hotel is built in true heritage Rajasthani fashion with large courtyards, numerous pillars and a genuine haveli feel across the property. The interiors are modern and contemporary with vibrant touches of traditional extravagance built in every corner of the hotel. The design of the hotel was inspired by the people of the Bikaner and the spirit of the city resonates from every corner of the hotel. One such feature is the guest room door. Each door is a work of art, literally speaking. On each door is a portrait which has been captured in and around the city of Bikaner. These images reflect the true heritage of Bikaner, yet with a modern and quirky touch. You will see the bazaars of Bikaner, the crafts of the city, and traditional old world Rajasthani people, yet with mobile phones and New York tshirts. Each print is unique and not repeated anywhere. When you enter your room, the story of these images continue with you inside the rooms. And since each door opens into the central courtyard, the hotel becomes a veritable art gallery. The destination tour thus starts from within the hotel. Over 2,000sqft the Lobby of the hotel is again a blend of traditional Rajasthani and contemporary design. With an imposing 30 foot height, the ceiling is adorned with large crystal chandeliers. The furniture offers modern chesterfield leather sofa's with traditional large chairs. The Vesta Social Media Wall in the lobby of the hotel is another unique feature which depicts our interaction with the online world. The corridors of the hotel are embellished with chandeliers, large pillars and contemporary artefacts from all over the globe. You will find blends of Buddha seamlessly merging with modern stone and wooden artefacts. ... more   less 
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