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“Excellent food , Spacious Rooms the best you can get in ludhiana”

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City Heart Sarovar Portico
Ranked #6 of 34 Hotels in Ludhiana
Reviewed August 31, 2012

We went to City heart in the month of august 2012. We were really impressed with the quality and service provided at such an affordable price.The food in the restaurant is amazing. You should specially check out there Sports BAR.
Recommendations- Must Try their Chusa tikka masala and malai tikkas
Rooms- The rooms were spacious and with all the amenities needed. the rooms service was quick and efficient .
Location very near to the railway station
I have stayed in park plaza the so called "5 star" in ludhiana but believe me the food and rooms of city heart are much better and bigger.
Definitely recommended for all people visiting ludhiana

Room Tip: choose rooms on the club floor
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  • Stayed: August 2012, traveled with friends
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Thank avreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this reviewResponded September 7, 2012

Dear Guest

Warm greetings from City Heart Sarovar Portico, Ludhiana !!!

We thank you for taking the time to write feedback about your recent stay with us.

We are also delighted to know that your stay was comfortable and our facilities & services exceeded your expectations.

Kitchen team will be delighted on being appreciated

Thank you for recommending us and I shall look forward to welcome you back in near future.


thanks and regards

Rahul Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 - 165 of 194 reviews

Reviewed August 3, 2012

Rooms were well maintained, clean & most importantly - really spacious! Roughly the size of two regular hotel rooms!

FREE WIFI!!! - This one is always a huge bonus!! Although the process was a bit complicated - had to call the reception who sent a printed username & password... which expired after a while, so had to call them again and have them send another one. And then had to do the same for the other devices.

The food was average but not bad... just not that tasty either. But service was prompt.

Buffet breakfast in the restaurant was decent but appropriate to the tariff.

Overall, great value for money!

  • Stayed: April 2012, traveled on business
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Thank MusicianDiaries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this reviewResponded August 6, 2012

Dear Guest

Warm greetings from City Heart Sarovar Portico, Ludhiana !!!

We thank you for taking the time to write feedback about your recent stay with us.

We are also delighted to know that your stay was comfortable and our facilities & services exceeded your expectations.

Regarding the Wi Fi we are working simplifying the process and imploring on the connectivity

Regarding the Food, in next month we are launching our new food and Beverage menu and re working on the buffet Compositions

It is our constant endeavor to improving on our services and product for that you feedback is most valuable

Thank you for recommending us and I shall look forward to welcome you back in near future.


thanks and regards

Rahul Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2012

We stayed at the Hotel City Heart Sarovar Portico, in the July 12,
As the name suggest The Hotel is Located in the Heart of the City , Walking Distance for the Railway Station, Out Side the Hotel it is Crowded , But Moment you enter Inside the Hotel Building you feel you are in a Oasis .
We stayed for Two Nights at the Hotel, The Rooms are quite Spacious and Beds are quite comfortable with clean linen, After a Hectic day of Work, City Heart Sarovar is a perfect place to relax. As do not feel staying in a very compact room.
The Hotel also serves nice Buffet Breakfast and Dinner
The Staff here is young and very courteous and friendly
I enjoyed my stay here

I Wish The hotel maintain the standards always. Also Would like to thank the Entire team of the hotel .

Cheers!!!!

Chandra M Verma

  • Stayed: July 2012, traveled on business
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Thank CMV1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this reviewResponded July 27, 2012

Dear Guest

Warm greetings from City Heart Sarovar Portico, Ludhiana !!!

We thank you for taking the time to write feedback about your recent stay with us.

We are also delighted to know that your stay was comfortable and our facilities & services exceeded your expectations.

Thank you for recommending us and I shall look forward to welcome you back in near future.


thanks and regards

Rahul Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2012

It was simply a great experience with the hotel. I reached early at 5 am and the hotel staff was very courteous with me even at that time and did not charge me extra for early check-in. The food is great and delicious. Being very close to the railway station, it is very accessible. Though it is amdist a chaotic location still it is maintained very well. The local markets are pretty accessible. It is a must stay in Ludhiana.

  • Stayed: August 2011, traveled on business
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Thank shik14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this reviewResponded July 26, 2012

Dear Guest

Warm greetings from City Heart Sarovar Portico, Ludhiana !!!

We thank you for taking the time to write feedback about your recent stay with us.

We are also delighted to know that your stay was comfortable and our facilities & services exceeded your expectations.

Thank you for recommending us and I shall look forward to welcome you back in near future.


thanks and regards

Rahul Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2012

I have been using this Hotel for past 2 yrs for my offcial travel to the city. This is the best in terms of acess as walking distance from the station( i use Shatabdi Express to reach LDH). Most modern hotel with very friendly staff. I used the hotel with my family this time while driving down from Srinagar to Delhi. We reached late at night as I had booked rooms by speaking with Manager Subhojit from Srinagar. We were damn tired after 15 hours road trip with kids. Looking at our conditions the front desk executive Rajan asked us to just keep our luggage and have food first.Infact Buffet dinner itself cheered up the kids,wife and friends wife travelling with us.
Infact Rajan volunteered to give a room upgrade based on my Platinum Jet Privilege membership. This was the cherry as the rooms in Club floor are large ,spacious and bathrooms are also nice. An hot shower with large shower heads infact brought energy back.
( During Jan 2010 biz trip a large group was staying in the hotel and they created ruccus whole night and the Duty Manager was quite helpless.. that is only sore point.) Even breakfast menu is also quite elaborate.

  • Stayed: June 2012, traveled with family
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Thank Vagabondtales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

Dear Guest

Warm greetings from City Heart Sarovar Portico, Ludhiana !!!

Thank you for taking the time to write feedback about your recent stay with us.

We are also delighted to know that your stay was comfortable and our facilities & services exceeded your expectations.

Your word of appreciation for our associates encourages them to continue to strive for further excellence.

Thank you for recommending us and I shall look forward to welcome you back in near future.


Regards

Rahul Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2012

Good location & facilities, in spite of the chaotic location in the heart of the city as the name suggest, the hotel is peaceful & calm with helpful staff, also i feel it is value for money. The hotel lacks a pool and a fitness centre but if you are the one who wants to do business till late in the wholesale markets of Gur Mandi or Pindi street & come back to a filling buffet with a good nights sleep, this is the hotel for you

  • Stayed: September 2011, traveled on business
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Thank JDnams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 6, 2012

Dear Guest

Warm greetings from City Heart Sarovar Portico, Ludhiana !!!

Thank you for taking the time to write feedback about your recent stay with us.

We are also delighted to know that your stay was comfortable and our facilities & services exceeded your expectations.

Your word of appreciation for our associates encourages them to continue to strive for further excellence.

We have recently launched a fitness center in the Hotel to meet the requests of the Business traveler

Thank you for recommending us and I shall look forward to welcome you back in near future.


Regards

Rahul Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2012

I stayed at this hotel during my recent business trip to Punjab in April 2012, the rooms were good, spacious and were having all modern amenities as all boutique hotel's have.

The property is near to railway station but if you happen to reach Ludhiana by bus then you have to walk bit distance by foot, as one-way restriction is their.

  • Stayed: April 2012, traveled on business
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Thank Sumeet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 2, 2012

Dear Guest

Warm greetings from City Heart Sarovar Portico, Ludhiana !!!

Thank you for taking the time to write feedback about your recent stay with us.

We are also delighted to know that your stay was comfortable and our facilities & services exceeded your expectations.

Your word of appreciation for our associates encourages them to continue to strive for further excellence.

Thank you for recommending us and I shall look forward to welcome you back in near future.


Regards

Rahul Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Heart Sarovar Portico

Address: Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
Location: India > Punjab > Ludhianar District > Ludhiana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 34 Hotels in Ludhiana
Price Range: $68 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Heart Sarovar Portico 3*
Number of rooms: 46
Official Description (provided by the hotel):
A modern Business Hotel with extra spacious rooms and great wi-fi service ... more   less 
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