I have a bad experience of the hospitality. The reason being I was on a business trip to Ludhiana and being a member of Club Carlson, I always stayed at Hotel majestic Park Plaza. While making the reservation on line, I came across that the one day rate is 6400/- (incl breakfast) plus applicable taxes for single occupancy and for two days it is Rs.5440/- plus applicable taxes per night. Since I have to stay for two nights, I have made the reservation accordingly for two nights. At the time of check in I have been told by the receptionist that although this package allows 20% discount, but the breakfast is not included in this deal. On an enquiry the breakfast cost per head is Rs.600/- plus taxes. In my opinion then how can they boost a discount of 20%, when they are not allowing breakfast, which is against Indian culture i.e. guest is God and they are letting him go empty stomach from their property without any meals. SinceI am not their type, so I picked the continental breakfast and paid separately. Even firstly they have charged me for different items independently, which was far in excess of their prescribed rate of continental breakfast, but due to my awareness while signing the slip I got it modified. Therefore, let the customer/traveller be aware of such deals and charges by so called reputed hotels of the Club Carlson group.
- Official Description (provided by the hotel):
- Take Advantage of our Ludhiana Hotel's Premier Services One of the finest hotels in Punjab, India. Park Plaza Ludhiana merges old world ambience with international service to create a hotel experience that goes beyond expectation. This luxury hotel in Ludhiana has long acquired a reputation of playing host to the aristocracy of the world by providing top-notch services designed to give you a stress-free stay. The Hotel guests can indulge in an array of dining options, including fine dining. With exquisite catering, impeccable service, and an abundance of space, this Ludhiana hotel's event venues are an ideal choice for conferences, weddings and social events. The Hotel further offers a gift shop, a salon, complimentary newspapers and free parking for all guests. Business guests will enjoy our Business Centre with fax and copy services, free Internet access, conference facilities and laundry service. Our Ludhiana hotel's extensive health club, Reflexions, offers guests multiple ways to relax and rejuvenate, including a seasonal outdoor pool, six indoor whirlpools, two saunas, a steam room, large gymnasium, boxing ring, yoga room, massage services and aerobics classes. Our Punjab, India hotel proudly offers the following services:• Business Centre • Conference and convention facilities on site • Four on-site dining venues • Gift shop • Health Club "Reflexion" • Free WIFI Connectivity• Indoor whirlpools • Laundry service • Multilingual staff • Outdoor pool • Parking (complimentary) • Room service • Salon • Sauna • Spa services available • Weekday newspapers (complimentary) ... more less
- Reservation Options:
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- Also Known As:
- Park Plaza Ludhiana Hotel Ludhiana
- Park Plaza Hotel Ludhiana
- Ludhiana Park Plaza