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“Shabby but service-oriented”

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Empires Hotel Bhubaneswar
Ranked #15 of 58 Hotels in Bhubaneswar
Certificate of Excellence
The Hague, The Netherlands
Level Contributor
206 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Shabby but service-oriented”
Reviewed December 9, 2012

This shabby structure needs serious remodeling (see bathroom pictures, for example), and the beds are really hard (we were both stiff and sore each morning). But they had great service, with little touches like a welcome drink and flower garland, bed turn-down service with roses and candy, and complementary biscuits, coffee and tea in the room. The breakfast was also pretty good, with lots of variety.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nakalanzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Bengaluru, India
Level Contributor
157 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed December 2, 2012

I booked this hotel from my company through travel agency. Thanks to corporate discount because of which I got it at a cheaper cost. Rooms were excellent, Incredible swimming pool.
Wonderful hotel to stay in bhubaneswar . Car parking is a challenge as there is no space.

  • Stayed September 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank RajeshUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Level Contributor
64 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed November 12, 2012

I was quite disappointed when I found that I had been booked at Empire Hotel, instead of another hotel that I had asked for. I had been told that Empire was an old hotel and was somewhat apprehensive as the car drove into the hotel portico.

Rather large lobby . . . hmmm. . . not bad. Check in was smooth. The concierge took me to my room on the 2nd floor. Rather smallish room overstuffed with a sofa that was too large for the room, a work table with no chair but a low stool. The concierge kept my luggage on a rack that was too small for my suitcase and I had to keep it on the low coffee table. As soon as the concierge left, I with some amount of anxiety, expecting more disappointment, set about checking out the room. Surprisingly clean, white, and crisp bed linen. Delightfully clean towels in the bath room. I began to breathe easier.

Went down for dinner. Sumptuous and rather exotic buffet spread, with smiling and friendly restaurant staff hovering around unobtrusively to serve.

Breakfast next morning was equally good with adequate variety, and once again very friendly and sincere service.

Check out was smooth and professional and I left with a good feeling. The overall experience more than made up for the door that did not close properly (a couple or a lady occupying the room would have found it very uncomfortable I am sure) and a toilet seat that was ridiculously small in relation to the commode, and hence very uncomfortable.)

The people are good, the attitude of hospitality very visible. Some more attention to detail and better maintenance would make this hotel a truly comfortable traveller's destination.

Room Tip: Check out the toilet seats and door. A friend staying in another room on the same floor had the sam...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CorporateTheatre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kolkata
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 8, 2012

Stay - Four days
Purpose - Personal / Recreation
Rooms Occupied by our family - Two
Class- Business Class

Rooms - The room had all the necessary amenities. LCD, Mini Bar, Sofa, Study Table, etc

Bathroom is small and cramped. It needs immediate renovation. The fittings are little old.

Breakfast is complimentary. A fairly large menu to choose from. The staff at the breakfast area is very courteous and ready to help.

There is a roof-top swimming pool. It is simply awesome.

Night is generally quite in Bhubneshwar.

Room Tip: There is nothing much to choose from as you can't get the view of the main road from any rooms...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nitin_Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solapur, India
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 1, 2012

I had visited for second time . Hotel is good , nice location , beautiful interior and excellent staff .
Reception was good , prompt staff quick check in and most important was ready to help every moment . Very friendly staff in restaurant too . I like to give the credit to Mr. J B Das the general manager , to manage a excellent team of professionals . I had order for a drinks with a boneless chicken Tikkamasala , it was served in time . Excellent food and service .

swimming pool in rooftop is excellent , drinks served near swimming pool is also another feather to make us happy during our stay . Mr. Das the General manager & Mr. Mishra the F & B manager was very good person . I appreciate their team .

we will be back again .

Room Tip: rooms are in second floor .
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cloudy1010180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indian
Level Contributor
189 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
Reviewed July 9, 2012

This hotel was booked by my local office at Bhubaneswar, and I was not at all disappointed.
The hotel is in need of renovation but the service here is excellent. All the staff members went out of their way to make me feel at home. The buffet breakfast spread is excellent and the staff at the restaurant is wonderful. They even remembered the items that I preferred to have at breakfast, and would offer to bring the same to my table.
The rooms are certainly in need of renovation but that does not take anything away from this hotel.
The hotel is very popular with corporates who have their office in Bhubaneswar, and I met a large number of people from various companies, who stay regularly at this hotel. All of them were very pleased with the hotel.
The rates at the hotel are also very reasonable.
Totally, value for money.

  • Stayed April 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank WanderingIndian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adelaide
Level Contributor
106 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 30, 2012

there were 6 of us traveling the east side of india.on arrival the reception area was very welcoming. large stair case, small lift. the staff most helpful,desk, room, waiters, everyone, thank you all. the rooms are good ,but are starting to show ware. we had B<L<D at the hotel. breakfast was very good, lunch & dinner were ok but basic. room service was very quick & anything to help your stay. the door men were very helpful, hotel is close to all small shops, one of the guy had a blade shave with head & neck massage $2 us. he said fantastic. a good pool also value.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ausiebob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Empires Hotel Bhubaneswar

Property: Empires Hotel Bhubaneswar
Address: 5B Saheed Nagar, Bhubaneswar 751007, India (Formerly Triumph Residency Hotel)
Location: India > Odisha > Khurda District > Bhubaneswar
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #15 of 58 Hotels in Bhubaneswar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Empires Hotel Bhubaneswar 3*
Number of rooms: 58
Official Description (provided by the hotel):
Redefining Hotel Experiencce ... more   less 
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Also Known As:
Empires Hotel Bhubaneswar Odisha

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