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“Very Bad hotel and staff including GM” 1 of 5 bubbles
Review of Arya Palace

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Arya Palace
Ranked #44 of 57 Hotels in Bhubaneswar
Delhi, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Very Bad hotel and staff including GM”
1 of 5 bubbles Reviewed May 29, 2014

I have been travelling for last 15 years and never had such a bad experience. First of all hotel room is very old & bad. Food was OK but the behaviour of their staff is not at all acceptable. I was staying with my colleague and we had booked separate rooms.We had given some money to waiter to get something from outside which was not available in the hotel. Waiter brought that thing and returned the balance. He told us that he had to pay Rs. 450 for that thing, we found that MRP written on it was Rs. 330. It was obvious that waiter was lying. We complained to manager and eventually to GM( I think his name is Patnaik). Instead of accepting their waiter's wrong attitude he started arguing with us that waiter is not our servant and will charge Rs.100 extra to get something from outside. The way Mr Patnaik talked to us was quite surprising. We were guests in their hotel. We could have paid 50 Rs. to waiter for his job but the fact that waiter was lying to us and their GM defending him and behaving very badly with us exasperated us and we checked from the hotel 4 hours after check in. They charged full money for the rooms and never had courtesy to accept their apologies to us. Such kind of behaviour that too by General Manager of a hotel is quite shocking.

  • Stayed May 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Jatin1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    1
    12
    28
    10
    7
See reviews for
19
5
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25
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Kolkata (Calcutta), India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed May 14, 2014

good hotel to stay, room service and food is good. I was at 205 AC executive @ 1500 +Tax. Being on road property the Hotel have noise. My room was having Window AC hence need to operate manually. Airport and Railway Station (Bhubneswar Orissa) is very near. For official trip the hotel is OK.

Room Tip: room no 402 to 405, or 3rd floor
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  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chk17gmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mysuru (Mysore), India
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed May 12, 2014

We stayed in Arya Palace some time ago on our visit to Puri. The hotel is very close to the railway station and easily reachable. The rooms were pretty decent and worth the money. The food was okay, we just had breakfast here and had ordered room service for snacks. The hotel was booked via IRCTC (online) and no hassles during check-in or check-out.
The attached Travel agency is good. Quite knowledgeable and they took us to Puri & back.
If you are looking for a decent accommodation for a short trip, Arya Palace will tick all your check boxes well.

Room Tip: Walk away from the railway station on the main road to the next major junction (Rajmahal Flyover). T...
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  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ramesh_vish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 26, 2014

I stayed at this hotel. The attitude of front desk was not very great. Though they tried to be courteous however, they were basically rough. We got a good deal however the front desk asked us to submit an advance amount. In none of the good hotels I have stayed, no one asks for advance ..that too upto 80% of total amount?. When I confronted the front desk they said everyone gives, when I said what kind of policy is that, front desk said we don't follow policies, basically rude answers which were not required at all. I don't know may be people in Orissa are not that soft spoken generally and specifically towards hindi speaking or rather North Indians.

Room Tip: no specific observations
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  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank mini_agg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baripada, India
1 review
4 of 5 bubbles Reviewed March 6, 2014

Good Budget Hotel with affordable room rent.
Location is gr8 for me as it is in Janpath.
Room Cleanliness is of average category.
Service is g8.
The fooding is excelent, i really liked it.
MY Overall Rating is 3.5/5.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Chinmaya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed March 1, 2014

The hotel rooms are quite average and it makes u feel sad. Same is with the bathroom but the good part is that the rooms and bathrooms are kept clean. Some renovation or a facelift could really make this hotel very good. The location of the hotel is the best part about the hotel. It is locate at Janpath and is about 500 meters away from the railway station. The food is good but dont miss the arya special soup if you are here. :) The restaurant is very well maintained (better than the hotel). We are now getting a much much better hotel in Bhubaneswar at about the same fare (about 20% higher) but very good rooms and a swimming pool so we have stopped staying here for our business trips. Improving the rooms can make this hotel better!

Room Tip: Choose the hotel if you are fussy about the location it is providing else there are better hotels.
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  • Stayed January 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NayanShah45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed January 18, 2014

Stayed for a night as part of my Orissa tour package. Feels like a very old property. The main wooden door had a large crack and the room was also quite crammed for a double bed room. Surprisingly ,the washroom was XXL in proportion to the room size. Breakfast tasted good but the complementary buffet was purely vegetarian. Again surprising since the a-la-carte menu features a lot of non vegetarian items. Service was OK. If you have the time , it is advisable to check out some other options before settling on this one.

  • Stayed January 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank NikhilPrabhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Arya Palace

Property: Arya Palace
Address: 126/B Ashok Nagar, Bhubaneswar 751009, India
Location: India > Odisha > Bhubaneswar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 57 Hotels in Bhubaneswar
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arya Palace 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Arya Palace Bhubaneswar, Odisha

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