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“The most unprofessional hotel”
Review of Pal Heights

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Pal Heights
Ranked #4 of 58 Hotels in Bhubaneswar
Certificate of Excellence
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“The most unprofessional hotel”
Reviewed May 16, 2014

The most UN Professional hotel i have ever come across in this category... In spite i had made the payment through Hotels .com i was charged again at the hotel and later was informed that my money would be reversed through my bank account and repeated follow up ' s my money is not reversed.. Secondly the GM is not available ever to talk over the phone or over email... hope through this post i could reach some one responsible in this hotel and get my money back ?

Stayed May 2014, traveled on business
Helpful?
5 Thank Anand_trunagiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pradeep12345610, General Manager at Pal Heights, responded to this review, May 19, 2014
Dear Sir,
we have already deposited the amount Rs.3760 vide cheque no 068899 in your ICICI bank account , which you had paid extra at the time of checkout.

Regards,

Pradeep Jena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
New Delhi, India
Level Contributor
84 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 15, 2014

The first thing that strikes you when you enter the room is that the room is bigger than usual. The bathroom is also more spacious than what you would get in many higher star rated hotels. But before you start considering it a good bargain, small irritants crop up. There was no soap in the dispenser, no hangers in the wardrobe and the room door did not lock on exit. All these were rectified on request but spoiled the overall experience.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADEL00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 13, 2014

I stayed at Pal Heights for only one night - but my overall experience was very nice.
The hotel staff were extremely courteous and helpful. Food and service were decent - and cost reasonable as well..!!
I'll be honest - I mostly stay at hotels negotiated by my employers - hence the rooms are generally excellent value for money. But only the rooms mind you...!
The room I stayed in was nicely done up, clean, comfortable and nice ambiance. Sleep was also very comfortable.
Would I stay here again - definitely yes. Would I recommend this place to stay - absolutely...!

Room Tip: All the rooms should be alike. You should definitely visit the spa
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaurishankar I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 11, 2014

I visited India for the first time in Orissa.
I know the hotel was really lucky for me.
The reason is simple!
My home away from home ... ^ ^
The hotel staff are friendly ... ^ ^
And delicious food .. ^ ^

Excellent service!

All this I have had so happy to have memories and experiences!

It is recommended that you read this article!
Orissa at the hotel "PAL HEIGHTS"!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 종혁 김
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh, India
1 review
Reviewed April 8, 2014

Food, Service and Accomodations were excellent.Everything they do and everything they did for us during our stay has been truly appreciated.
Most special to me was each and every staff members from House Keeping to Manager truly went out of their way to make our stay comfortable and memorable.Great SMILE at the reception made the stay wonderfull.
I wish to recommend this hotel to all my Friends.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank psmandaher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhubaneswar, India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 7, 2014

My Stay was wonderful, The rooms was really clean and service was good. The best part was the hotel staff and executive was very much cooperative. The location was good . Temple near the hotel around 2km was awesome and peaceful environment . .........................

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rubal125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 2, 2014

I was supposed to pay for 2 nights but ended up paying for almost 3 despite requesting them for some consideration in check out timings. All rooms have some problems. In two stays, we had to request them for a change of room. Even complementary drinking water was refused despite charging for day use, though we understood they had agreed for extended check out which we discovered when the guest relations manager told that she will have to pay from her salary if we don't pay up.

Room Tip: Travellers may confirm services before availing.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Raj032014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pal Heights

Property: Pal Heights
Address: Jayadev Vihar J/7, Bhubaneswar 751013, India
Location: India > Odisha > Khurda District > Bhubaneswar
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Bhubaneswar
#3 Business Hotel in Bhubaneswar
#3 Luxury Hotel in Bhubaneswar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pal Heights 4*
Number of rooms: 74
Official Description (provided by the hotel):
We at Hotel Pal Regency Pvt. Ltd. take immense pleasure in introducing to you Pal Heights, a newest 4 star business & luxury hotel. We abide by the rightful status of calling it the best business hotel in the vicinity owing to its proximity to the city, yet being the budget hotel of your choice. Located 6 km from Bhubaneswar airport, 4 km from Railway Station, 1 km from business and Software tech park Area, 3 kms from downtown and 6 km from Lingaraj Temple, it provides a central base from which to explore the city. ... more   less 
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Also Known As:
Pal Heights Bhubaneswar, Odisha

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