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“Nice but could be better”

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Royal Orchid Golden Suites
Ranked #23 of 222 Hotels in Pune
Certificate of Excellence
Reviewed June 15, 2014

We stayed there for about 2 weeks and were generally happy with the rooms. The size of the suites is actually pretty good and the balconies are located nicely for good breeze. The few problems that need to be addressed are that the room lobbies were always in the need of cleaning for most of the time we stayed. And the utensils in the room were a bit lacking if you plan to cook anything more than boiled eggs and tea. Overall, they've a good location and nice hotel if you are not too picky.

The staff was a bit too slow whether you order something in or at the breakfast table.

Room Tip: Rooms on higher floors will have good evening breeze and view.
See more room tips
  • Stayed: February 2014, traveled as a couple
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1  Thank Gaurav B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SujitKrSingh, General Manager at Royal Orchid Golden Suites, responded to this reviewResponded June 19, 2014

Dear Sir,

Greetings from Royal Orchid Golden Suites, Pune!

Thank you for your time given to express your wonderful feedback about your visit to our property.

The concerns as mentioned by you have been earnestly taken up with the concerned department and we shall ensure that your next stay is absolutely comfortable. We sincerely apologize for the inconvenience caused to you.

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Regards,

Sujit Singh
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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285 - 291 of 458 reviews

Reviewed June 8, 2014

We stayed here for 2 nights. The staff were warm and nice. The room was big and nice. Breakfast spread was very good. I felt in room dining quality could be better and bathroom cleanliness should be improved. Otherwise, I had a good stay.

Stayed: June 2014, traveled with family
1  Thank Priyadarshini R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SujitKrSingh, General Manager at Royal Orchid Golden Suites, responded to this reviewResponded June 19, 2014

Dear Guest,

Greetings from Royal Orchid Golden Suites, Pune !

Thank you for your time given to express your feedback about your visit to our property.

We are delighted to know that your overall stay at the hotel was comfortable and you have liked our product whilst your concern regarding In Room Dining quality and bathroom cleanliness are well noted and we will ensure that the corrective measures would be taken to improve our services up to your expectations.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you at Royal Orchid Golden Suites, Pune.

Warm Regards,

Sujit Singh
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014 via mobile

We checked in late in the night and ordered the dinner immediately. The food quality and rates were awesome!
Along with all the aminities and on time service provided, a surprise cake was delivered to the room by the manager itself on my bday.. Making us feel so special !!
From the staff to the rooms.. Everything was perfect n heart stealing !!

Will come back again very soon Royal Orchid Golden Suites.. Cheers!

Stayed: May 2014, traveled as a couple
Thank N_Saxena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SujitKrSingh, General Manager at Royal Orchid Golden Suites, responded to this reviewResponded June 16, 2014

Dear Mr. Saxena,

Greetings from Royal Orchid Golden Suites, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

We are delighted to learn that your overall stay at the hotel was excellent and that the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

We look forward to having you stay with us in the future again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014

rooms are like a studio apartments with small kitchen with necessary equipments. located in convenient location of Pune ans very near to the airport.

Very good option for the business and Family travellers with reasonable rates.
Breakfast has good spread.

  • Stayed: December 2013, traveled on business
    • Value
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Thank giri33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SujitKrSingh, General Manager at Royal Orchid Golden Suites, responded to this reviewResponded June 19, 2014

Dear Guest.

Greetings from Royal Orchid Golden Suites, Pune !

Thank you for your time given to express your wonderful feedback about your visit to our property.

We are delighted to know that your overall stay at the hotel was excellent and the hotel suited your needs perfectly.

I have also shared your feedback with the team and our associates, which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to provide you the highest level of services.
If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcome you at Royal Orchid Golden Suites, Pune.

Warm Regards,

Sujit Singh
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

This place is located centrally in most happening area of Pune, Kalyani nagar-Koregao Park. Airport, Malls, Movie halls are located closeby.

The ambiance is soothing, staff is courteous, rooms are spacious and clean.
Overall decor is very pleasing.

Refrigerators are filled with all the things you need, all the utensils are in place. Everything you would need is right there in the room.

Complimentary breakfast is provided and there are variety of options available for you. There is a sit out area where you can have some fresh air.

Overall, this place is worth the price!

  • Stayed: May 2014, traveled as a couple
    • Value
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Thank shilpaamonkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surhuddatye, Front Office Manager at Royal Orchid Golden Suites, responded to this reviewResponded May 5, 2014

Dear Shanuli,

Thank you for posting your feedback for the viewer of TripAdvisor. We are glad to know that you enjoyed your stay at our hotel and liked the Services. We thank you for appreciating the hotel facilities and services.

Our team is highly motivated with your comments and looking forward to your next visit !

Warm Regards,

Surhud Datye
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

I have traveled to this hotel for my business trip. The rooms are having small Kitchen, Drawing room, Like a small apartment. Bed was very soft and too much comfortable. I could not have complementary breakfast due to my early flight. The Complementary Airport drop was provided. I will say it was a value for money to stay in this good hotel. Stay in this hotel is 100% recommended.

  • Stayed: April 2014, traveled on business
    • Value
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Thank RAJESH V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surhuddatye, Front Office Manager at Royal Orchid Golden Suites, responded to this reviewResponded May 5, 2014

Dear Mr. Rajesh,

Thank you for posting your feedback for the viewer of TripAdvisor. We are glad to know that you enjoyed your stay at our hotel and liked the Services. We thank you for appreciating the hotel facilities and services.

Our team is highly motivated with your comments and looking forward to your next visit !

Warm Regards,

Surhud Datye
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

Since the last 5 years that i have been visiting Pune, on business or leisure i have always stayed at this hotel. The hotel is clean, good housekeeping, reasonably priced food, great staff and great rooms. The rooms are more like 1Bhk apartments with kitchenettes.
They also boast a balcony which is quite uncommon in hotels but really welcome feature. They offer complimentary airport pickup and drop as well. Great place to stay.
The property is showing some signs of ageing especially the rooms since it's quite a few years now since it's operational. Still a great place to stay.Would recommend it for sure.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AMITD79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay c, Front Office Manager at Royal Orchid Golden Suites, responded to this reviewResponded April 22, 2014

Dear Mr. Amit,

Thank you for posting your feedback for the viewer of Tripadvisor. We are glad to know that you enjoyed your stay at our hotel and liked the Services. We thank you for appreciating the hotel facilities and services.

Our team is highly motivated with your comments and looking forward to your next visit !

Warm Regards,

Surhud Datye
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Golden Suites

Address: Opp Cerebrum It Park | Kalyani Nagar, Pune 411014, India
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Pune
#19 Business Hotel in Pune
#22 Best Value Hotel in Pune
Price Range: $56 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Orchid Golden Suites 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Royal Orchid Golden Hotel Pune

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