I visit a lot for my official tour. I visited many times Pune and stayed in lot of hotel . Unfortunately this time, I stayed in this hotel in of month 12 -13 March 2014. My office colleague recommend me this hotel. The hotel is good but the staff is not professional.
They do not know how deal with the clients. Absolutely unprofessional people; if you are looking for some information, they will say that they will call back in 10 min...and you will wait for 2 hours then also they will not get back...this happened with me three times in my two day's stay. .
I will never recommend and stay in this hotel again. I will recommend the hotel management to provide training to their staff...how to respond and behave with the customer.
With Best Regards
- Official Description (provided by the hotel):
- The 4* Business Hotel located at the heart of the city – Shivaji Nagar, just 3 km drive from Railway station and 11 km from Pune airport. The hotel has 54 rooms with all the facilities that are needed to make you stay most comfortable. Feel it in the discreet-yet-always there service; love it in the fascinating gourmet cuisine that keeps you delighted every single day at our Multi-cuisine restaurant. ... more less
- Reservation Options:
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