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The Centurion Hotel
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Reviews (149)
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All reviewsshivaji nagarshivajinagar bus standprivate busbuffet breakfast is averagevalue for moneyhotel is locatedtravel websitesrailway stationfree breakfastparking facilityfc roadroom was largerooms are spacious and cleanofficial triptea coffeewi ficlose proximity
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138 - 143 of 149 reviews
Reviewed February 6, 2011

We stayed there for three nights in early February. We encountered pathetic service and staff. At each customer touch point they goofed up. We had booked a triple room three weeks in advance. Upon check in at 1 pm, we found that the room was only configured for two people. We then came back to reception and requested them - everyone said yes yes it will be ready in 20 minutes. We went out and returned tired and sleepy in the night. The door key did not work - we were locked out.
It took 15 minutes to get into our room.- lo and behold NO third bed, no third linen set, no third towels, no third cup/glass/toiletry ! Most of the minibar items missing from the minibar.

After complaining fiercely to reception and the floor staff it took them one hour to put in one bed and give us one extra set of linen and towels.
Their gate security staff are also clueless - every day we would waste time waiting for our transport because the gate security does not know if the car has arrived or not. The hotel has a tiny basement parking with the exit permanently blocked with parked cars.
The only thing good about the hotel is the central , heart of the city location opposite ALL INDIA RADIO.
Breakfast items were all cold on all days because no one lighted the burners under the trays. Quite pricey for the poor value they provide. Go there at your own risk.

  • Stayed: February 2011, traveled with family
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Thank SandeepBhattacharya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2010

I have been traveling to Pune for the last 2 years for Business and have stayed at various hotels. From all the places that i have stayed till now Quality Hotel, D P Road, Pune has by far proved to the best in terms of staying comfort, quality of food, hygiene and hospitality.
The staff be it back office, room service or house keeping is very courteous and services are prompt. The restaurants offers a very traditional mugalai cuisine with best of veg and non veg kebabs. The pub has good music if you are really looking for a young hang out joint then its not the place.
Overall, if you are looking for a very hospitable experience in a economy budget, quality hotel is the place to be in...

  • Stayed: November 2010, traveled on business
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Thank RaviSingh78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2010

Booked this for the weekend. Central location and very close to Shivaji Nagar chowk / Rlwy Station - so easy to get autos to anywhere.
Nearby eateries are fairly down-market so you would need to take a cab / auto to go eat.
Hotel Breakfast buffet is quite good. Room service Menu is decent but nothing great.
Location is fairly close to main roads, and insulation of rooms is poor. So you can hear street noises even in the 4th Floor
Rooms are okay.
Overall decent value for money.
Wi Fi is a paid service (but Hotel did comp a 12 hour Free Card)

  • Stayed: October 2010, traveled as a couple
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Thank LoveTravel1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2010

We had a 5 full- day training & business conference.
The service of excellent and food was really you would like to eat again and again. with desserts and sweets.

It has a rich ambience and state of art dining area and lobby.

The food is very well placed and decorated. It has a mix service of buffet and on the table service.

The Place is quiet and staff is quick for service
All this at a reasonable cost.....!!!!!!!!

  • Stayed: January 2010, traveled on business
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Thank vishsol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2010

22-03-10

We stay in Pune for 2 nights the hotel was very clean and the staff were very good.
Had a very good time in pune. visited few temples.

  • Stayed: February 2010, traveled with friends
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Thank anand15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CenturionHotel, Manager at The Centurion Hotel, responded to this reviewResponded July 22, 2014

Dear Sir

We thank you for taking time to post your views about us on TripAdvisor.

We are glad to know that you had a wonderful and memorable experience, while your stay at our place.

My entire team joins me in thanking you for your appreciation and eagerly looks forward to have you with us at the earliest.

Warm Regards,

Sagar Dumbre.
Corporate Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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