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“Excellent location, views and hospitality”

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Novotel Pune Nagar Road
Ranked #12 of 220 Hotels in Pune
Certificate of Excellence
Gurugram (Gurgaon), India
Level 6 Contributor
88 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellent location, views and hospitality”
Reviewed June 7, 2014

Stayed for a night at Novotel this month after we let go of our previous choice in Pune. I will give it a thums up for following:
Clean and conveniently sized rooms
Excellent hospitality and service
Prompt room service
Jovial helpful proactive staff
Excellent breakfast service

Great value for money
Easy to access high speed wi fi.

Had a great stay and would recommend to anyone.

Room Tip: Standard rooms are great, not sure of what deluxe is like. Their standard suits the deluxe of most b...
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank S-CHANDRA-GURGAON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandishMehta, General Manager at Novotel Pune Nagar Road, responded to this review, June 8, 2014
Dear Mr. Chandra,

We very much appreciate your comments regarding your stay at the Novotel Pune.

It is always a pleasure to receive positive feedback. It feels great to know that you liked our services & the hotel.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bandish Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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English first
Mumbai (Bombay), India
1 review
Reviewed June 3, 2014

I have had a wonderful experience staying in Novotel Pune. My experience at the restaurant is particularly good. Chef Chandan, Chef Shailendra, Manoj, and others ensured that my weeklong stay was comfortable. My food needs were specially catered to. I have to stay there almost every week whole of June and I'm assured it will be comfortable

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sumannair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandishMehta, General Manager at Novotel Pune Nagar Road, responded to this review, June 4, 2014
Dear Mr. Nair,

We very much appreciate your comments regarding your stay at the Novotel Pune.

It is always a pleasure to receive positive feedback. It feels great to know that you liked our services & the hotel.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would check why there was a trouble with your key & make sure you wont face such issues in your future stay.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bandish Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 1, 2014

i stayed at the hotel on 31st may for just a night

1) rooms were clean hygienic and very well designed .
2) reception staff was courteous , professional and always happy to help with a smile .
3) good food . if you enjoy having breakast in room recommend square breakfast good choice tasty food .good service at restaurant

over all a very efficient and hassle free stay , recommed for all business and leisure travellers

Room Tip: 725 was a good room
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  • Stayed May 2014, traveled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank gauravchavan84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandishMehta, General Manager at Novotel Pune Nagar Road, responded to this review, June 4, 2014
Dear Mr. Chavan,

We very much appreciate your comments regarding your stay at the Novotel Pune.

It is always a pleasure to receive positive feedback. It feels great to know that you liked our services & the hotel.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bandish Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 30, 2014

We stayed at the Novotel for 3 nights in mid April. While new, the hotel still has to smoothen several rough edges.

We had a room on the executive floor but the executive lounge wasn't functional. Not only was it not accessible, they had rented it out for private functions throughout the day resulting in chaos, noise and lots of people loitering around the floor.

To accommodate 2-3 corporate functions and a wedding, the hotel moved the breakfast buffet to the bar area. Not only was the seating grossly inadequate, the spread was meagre and the service very uninspired. The hotel is just not equipped to organize so many functions.

Our room had a Nespresso type coffee pod machine but pods were not supplied even after several reminders. The bath shower had very weak pressure and almost no water coming out. This was not fixed during the duration of our stay.

On a Friday or Saturday evening, they had a poolside party going on. The sound carried to my room, which was on the top floor of the hotel. I can only imagine what it must have been like on the lower floors.

There are several hotel options in that area. I would chose one of the others on my subsequent trips.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vbh812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandishMehta, General Manager at Novotel Pune Nagar Road, responded to this review, June 1, 2014
Dear Guest,

Thank you for your feedback for your stay at Novotel Pune,

On the onset we would like to apologies for the inconvenience caused to you during your stay at Novotel Pune, we regret that your expectations were not met.

For the executive lounge we would like to apologies, as the same was booked for private event, however happy hours were taken care off in the BAR CODE at lobby level, if you could share your details (Room no. name) we would investigate further.

Our endeavor is always to provide quality breakfast as per Novotel Brand standard, hence the breakfast was shifted to our Specialty Restaurant – FUZION to provide veg. and non veg. spread as there was a pure vegetarian wedding, so to give our corporate and leisure guests a proper seating and service, the decision was taken by the management to avoid rush . However we appreciate your feedback and will look into it for future events.

About the noise challenge, please let me have your room number and name so that we could look into it. (You can mail your details on h6833-fo@accor.com).

I apologies again for not meeting your expectation, we will endeavor to better our services by the feedback received from you, I appreciate your feedback and will discuss it with my team to overcome the shortfalls.

Warm Regards
Bandish Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, India
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 27, 2014

The property is very nice with extremely polite and courteous staff. The pool was not that great but the gym had excellent equipment. The snacks served in the bar were very good but the breakfast was extremely disappointing. Overall a good place

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AbhishekBagri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandishMehta, General Manager at Novotel Pune Nagar Road, responded to this review, May 29, 2014
Dear Mr. Bagri,

We very much appreciate your comments regarding your stay at the Novotel Pune.

It is always a pleasure to receive positive feedback. It feels great to know that you liked our services & the hotel.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bandish Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panjim, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 25, 2014

Excellent breakfast, very friendly staff, clean, brand new rooms. Kids loved the place and hotel staff treated them well. The pool, fitness center and rooms were pretty cool. The staff also helped us do some sightseeing as well as gave as pretty good knowldege about hotel.
It was great value for us.
Swipe cards were a problem as we extended out stay

Room Tip: Choose pool side rooms and premier rooms.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller_MR28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandishMehta, General Manager at Novotel Pune Nagar Road, responded to this review, May 26, 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Novotel Pune.

It is always a pleasure to receive positive feedback. It feels great to know that you liked our services & the hotel.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bandish Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Pune Nagar Road

Property: Novotel Pune Nagar Road
Address: Weikfield IT City Infopark Survey No. 30/3 | Ramwadi, Viman Nagar, Pune 411014, India
Phone Number:
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 220 Hotels in Pune
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Pune Nagar Road 5*
Number of rooms: 223
Official Description (provided by the hotel):
Novotel Pune, 8 minutes drive from Pune Airport offers 223 ergonomically designed rooms catering to various needs of the guests. The hotel offers multiple Dining options, Fitness centre, Outdoor Swimming pool, Kid's Play area and Meeting and Events facilities.The Hotel is only 5 minutes walk from the spectacular Pheonix Market City and for the guests interested in art of living will be more than happy to reach Osho International at Pune upmarket, Koregaon Park locality in just 20 minutes' drive. It offers easy access to the IT and business hubs of the city including Kharadi, Kalyani Nagar, Magarpatta, Hinjewadi, Pimpri- Chinchwad, Yerwada and the best shopping, entertainment and dining options of the city.Our leisure guests who wishes to explore the city can reach Agakhan Palace in just 4 minutes' drive from hotel without any hassle. The elegant minimalist rooms and suites offers complimentary Wi-Fi, flat-screen TVs and iPod docks, as well as desks, minibars and tea and coffee making facilities. Suites add separate living rooms and in room amenities. For the guests who wishes to have a lazy meal at room can avail room service facilities for 24 hours, offering numerous options from In-Room Dining Menu. Novotel Pune offers multiple dining facilities, Fitness Centre, Open- air swimming pool, Kid's Play area and meeting rooms for business travelers. For fitness enthusiastic, who do not want to miss their work out even while they are travelling can avail our 24 hours Fitness centre, next to the swimming pool. Children are our special guests and Novotel offers free accommodation and breakfast for 2 children under 16 years of age sharing their parent's room or a 50% discount on the second room for the children. Children can get themselves entertained at our Kid's play corner with Xbox 360, Kapla set and Play Table. We also have a dedicated Kid's menu designed keeping in mind the needful nutrition for Children. While Children can engage themselves at Kid's corner, adults can extract various kinds of needful information from our Virtual Concierge, In addition to that, guests can also use Web Corner on Mac in the lobby with free Internet access. The restaurants at Novotel Pune are one of the finest restaurants of the city offering various national and international delicacies. The Square, all day dining restaurant at Novotel Pune offers multi-cuisine delicacies pampering the taste buds of the guests round the globe while Fuzion, our specialty Indian restaurant, offers Indian food with Western tinge which is a big time favourite for our guests. To pamper the sweet tooth, guests can reach in our Pastry Shop called Crust offering alluring desserts and various kinds of mocktails and fresh juices. Soak, the open air lounge at second floor, is a favourite destination for our guests with their family, friends and colleagues offering sizzling food and beverages. Novotel Pune is a home to various events of the city offering 11,000 square feet of indoor and outdoor banqueting space catering to all the needs of guests. The hotel offers 6 meeting rooms in addition to a divisible Ballroom accommodating upto 500 guests. The dedicated Event management team at Novotel Pune makes sure that every needs of the guests are meet from planning to execution. ... more   less 
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