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Reviewed July 29, 2018 via mobile

Grand is the perfect word to describe the hotel! Classy and modern. The amenities like the gym are world class. The buffet made us experience India through the delightful cuisine prepared every night. The sports bar, where we had a great time with their service while we immersed ourselves to the world of cricket and kabaddi. At the end of the day, the people who made us feel like we are treated as family, from the security staff, guest officers and room attendants, are what we are going to miss here in our stay in the #sheratongrandpune. I do recommend this hotel for your next stay in Pune, India!

Date of stay: July 2018
Trip type: Traveled on business
Thank puyt15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGrandPune, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded July 30, 2018

Dear Guest,

Greetings from Sheraton Grand Pune!

Thank you for taking time to review us on this forum. We are so pleased to hear that you were able to enjoy the Sheraton Grand Experience provided to you by our extremely professional and hospitable team members. They always try to curate authentic and memorable experiences and as you mentioned, they really do make our guests feel at home and like family. It's so great to see that reflected in your review as well. Your warm compliments will certainly be passed on to all teams for taking such great care of you.

Taste a piece of heritage perfectly blend with chic contemporary features and facilities to create a memorable experience and comfortable stay. Recently renovated rooms with Sheraton Signature Sleep Experience, round-the-clock in–room dining, access to state-of-the-art Fitness Centre, Shine Spa, swimming pool and the proximity to the Airport and Central Business District makes it the perfect choice irrespective of the purpose of the stay. Relish the signatures from Chingari, 2nd Best Fine Dining Restaurant in India at the Traveler Choice Awards 2017 wrapped in fables from Chef Qureshi’s kitchen.

We look forward to welcoming you back as family!

Best Regards
General Manager

Stay connected with us: Facebook- SheratonGrandPune, Twitter- @SheratonPune and Instagram- @sheratongrandpune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2018

I stayed there for 15 days, received a great and one of the best hospitality. Welcome and Reception area staff are doing great job by talking to visitors when entering or leaving the hotel and responding very quickly for the services asked and extremely helpful.
Especially staff in dining area Maruthi, Swapnil, Supriya, Rajeswari, Rashika, Madhav, Balwinder and other members were so friendly, polite and serving cleanly in a well manner for visitors. And chefs are really amazing. We might not miss home kind of feeling.
Rooms are very spacious, clean and well maintained with elegance. Cant forget the days I spent in Sheraton Grand Pune.

Room tip: Feel like home
Date of stay: July 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Chaithanya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGrandPune, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded July 29, 2018

Dear Guest,

Greetings from Sheraton Grand Pune!

Thanks a lot for taking time to review us. We are pleased to hear that you loved the Sheraton Grand experience during your stay with us. Our talented and hard working team members always ensure our guests have an authentic and unforgettable experience and it's great to see that reflected in your review as well. Your warm compliments will be certainly be passed on the team at Feast for taking great care of you and for providing delicious and delectable food.

Taste a piece of heritage perfectly blend with chic contemporary features and facilities to create a memorable experience and comfortable stay. Recently renovated rooms with Sheraton Signature Sleep Experience, round-the-clock in–room dining, access to state-of-the-art Fitness Centre, Shine Spa, swimming pool and the proximity to the Airport and Central Business District makes it the perfect choice irrespective of the purpose of the stay. Relish the signatures from Chingari, 2nd Best Fine Dining Restaurant in India at the Traveler Choice Awards 2017 wrapped in fables from Chef Qureshi’s kitchen.

We look forward to welcoming you back to the hotel!

Best Regards
General Manager

Stay connected with us: Facebook- SheratonGrandPune, Twitter- @SheratonPune and Instagram- @sheratongrandpune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2018 via mobile

They even remember your preferences when you go for dinner. The rooms are great as well. The pool on terrace is refreshing. Special thanks to @urvashi and @tetei for making the stay an amazing experience!

Date of stay: July 2018
Trip type: Traveled on business
Thank aditya c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGrandPune, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded July 29, 2018

Dear Guest,

Greetings from Sheraton Grand Pune!

Thanks a lot for taking time to review us. It's great to read that you enjoyed the Sheraton Grand Experience during your stay with us. Our team members work hard to ensure our guests feel at home and thus remembering your preferences is just part of their excellent service. Your compliments will certainly be passed onto Urvashi and Tetei who no doubt will be extremely pleased to hear it.

Taste a piece of heritage perfectly blend with chic contemporary features and facilities to create a memorable experience and comfortable stay. Recently renovated rooms with Sheraton Signature Sleep Experience, round-the-clock in–room dining, access to state-of-the-art Fitness Centre, Shine Spa, swimming pool and the proximity to the Airport and Central Business District makes it the perfect choice irrespective of the purpose of the stay. Relish the signatures from Chingari, 2nd Best Fine Dining Restaurant in India at the Traveler Choice Awards 2017 wrapped in fables from Chef Qureshi’s kitchen.

We look forward to welcome you again.

Best Regards
General Manager

Stay connected with us: Facebook- SheratonGrandPune, Twitter- @SheratonPune and Instagram- @sheratongrandpune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2018 via mobile

Thanks for welcoming at reception by saying " Namaste" (Indian Tradition).
Really appreciate for ambience and environment inside the hotel.
Had some good conversation with staff's.
Thanks for the Feast Restaurant team for servings us with tasteful foods .
Special thanks to @Rajeshwari and @Tetei and @Wasim

Date of stay: July 2018
Trip type: Traveled solo
Thank AnuragU35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGrandPune, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded July 29, 2018

Dear Guest,

Greetings from Sheraton Grand Pune!

Thanks a lot for taking time to review us. We are pleased to hear that you loved the Sheraton Grand experience. Our teams ensure our guests take away an authentic and memorable experience and we're glad to see that reflected in your review. Your compliments will be passed onto the team at Feast with a special mention to Rajeshwari, Tetei and Wasim!

Taste a piece of heritage perfectly blend with chic contemporary features and facilities to create a memorable experience and comfortable stay. Recently renovated rooms with Sheraton Signature Sleep Experience, round-the-clock in–room dining, access to state-of-the-art Fitness Centre, Shine Spa, swimming pool and the proximity to the Airport and Central Business District makes it the perfect choice irrespective of the purpose of the stay. Relish the signatures from Chingari, 2nd Best Fine Dining Restaurant in India at the Traveler Choice Awards 2017 wrapped in fables from Chef Qureshi’s kitchen.

We look forward to welcome you again.

Best Regards
General Manager

Stay connected with us: Facebook- SheratonGrandPune, Twitter- @SheratonPune and Instagram- @sheratongrandpune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2018

Without doubt one of the favorite hotels I stayed during my time in Pune! Upon arrival I was warmly welcomed by the staff and general manager. The staff was extremely friendly, the restaurant very flexible and the restaurant team deserves a special thanks. I had a week of great time here, which obviously also added up to the experience.

Restaurant staffs Rashika, Srikant, Supriya, Madhav, Balwinder, Rajeshwari, Swapnil and Tetei are deserve a great appreciation. Last but not the least, All the Chefs has to be admired for delicious foods.

Date of stay: July 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank KrishnaPratapS7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGrandPune, General Manager at Sheraton Grand Pune Bund Garden Hotel, responded to this reviewResponded July 29, 2018

Dear Guest,

Greetings from Sheraton Grand Pune!

Thanks a lot for taking time to review us. We are pleased to hear that you loved the Sheraton Grand experience during your one week stay with us. Our talented staff work hard to ensure all our guests have an authentic and memorable experience when they stay with us and it's great to see this reflected in your review. Our chefs too work their culinary magic in our restaurants and your compliments will certainly be passed onto them. We shall certainly specially commend all those mentioned in your review as well.

Taste a piece of heritage perfectly blend with chic contemporary features and facilities to create a memorable experience and comfortable stay. Recently renovated rooms with Sheraton Signature Sleep Experience, round-the-clock in–room dining, access to state-of-the-art Fitness Centre, Shine Spa, swimming pool and the proximity to the Airport and Central Business District makes it the perfect choice irrespective of the purpose of the stay. Relish the signatures from Chingari, 2nd Best Fine Dining Restaurant in India at the Traveler Choice Awards 2017 wrapped in fables from Chef Qureshi’s kitchen.

We look forward to welcome you again.

Best Regards
General Manager

Stay connected with us: Facebook- SheratonGrandPune, Twitter- @SheratonPune and Instagram- @sheratongrandpune

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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