Have been a regular guest of this Hotel since over 10 years but the recent experience of booking through the net was disappointing as I ended up spending more than actually saving - which was promised on the net:( I booked on a no cash refund offer @ 6000 per room but it was not mentioned that this did not include breakfast. The offer with breakfast was given @ 6500/- per night but there was no mention that @ 6000/- there would be no breakfast.
Further the condition of booking @ 6000/- was 100% cancellation charges but with the 6500/- offer this condition was not indicated. Since I was certain to make this trip, I paid @ 6000/- in advance as I expected a saving of Rs. 500 on the breakfast but to my surprise when I checked out I was charged Rs 578/- for breakfast for each day of my stay + taxes which was spread over 4 room nights.
I am still trying to understand where was the saving in choosing @ 6000/- when I actually risked losing the entire advance payment had I cancelled my trip?
Extremely disappointing!!!!!!!!!!!! but suggest the Hotel to be cleverer in Marketing their room rates as one would expect a saving of at least a breakfast if one were to risk a 100% cancellation charges in the event of no show:((More
- Free Wifi
- Free Parking