I had a terrible experience with service especially @ front desk during room calls. Some gentleman who i later found was in-charge of front desk seemed arrogant in his tone during calls and seemed tremendous lack of professionalism.
I had got my room changed as i saw a rate crawling out from the AC vent in the room on 1st floor. They changed the room subsequently but by then the unprofessional attitude on phone and the rodent episode had put me off. I had given my feedback but there was no courtesy call form the hotel later on the feedback also.
- Official Description (provided by the hotel):
- At The Pride Hotel Pune, a world of modern luxury and architectural delight awaits you. Comfort and convenience are evident throughout all 111 guest rooms and suites. All rooms are provided with top of the line amenities including tea / coffee maker in all rooms, cable TV with in-room movies, telecom lines, high speed broadband connectivity, in room electronic safes, well stocked mini bar and electronic locks for enhanced safety. ... more less
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- Also Known As:
- Best Western Pune
- Best Western Hotel Pune