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Pune
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Traveler rating
577
270
122
53
95
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All reviews orchid pune boulevard restaurant premier room mumbai bangalore highway midnight buffet towel art house keeping housekeeping staff room service special thanks rooms are spacious excellent service business trip swimming pool coffee shop restaurant staff pleasant stay
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Reviewed 4 weeks ago

It had a great experience to spend the quality time with family. Location is good. Food quality is best. Hotel staff is also co-ordinate for every small elements.
Loved this place.
Do prefer for wedding and events.

Date of stay: January 2020
Thank Shivanisamant12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhattacharya A, Manager at The Orchid Hotel, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Namaskar!

We are thrilled to know that you had a good experience with us and we sincerely thank you to put it on this platform for the fellow community to know about it. We look forward to see you again when travel brings you back to Pune.

Kindest Regards,
Ayon Bhattacharya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

The hotel is located at Pune Bangalore Highway. Staff is friendly.

As soon as you reach reception, they offer you welcome drink (water and / or juice). We booked a normal room but it was upgraded to deluxe room. The room was spacious and clean. The bathroom was clean but there was dirt on edges and corners of the wall. The bathroom had a bathtub.

The midnight buffet was not that great. It is not value for money. We did not enjoy the food. Food was not up to the mark.

Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
Thank jipsesol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhattacharya A, Manager at The Orchid Hotel, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Namaskar!

We would like to thank you for sparing time and reviewing our property. We have noticed that you have rated our hotel below par in certain areas and we sincerely apologise for the inconvenience caused . We request you to treat this as an isolated one-off incident where we have faltered on our part and could not live up to your expectations We do look forward to meeting you on your next visit and we will make sure you carry back better memories in future.

Kindest Regards,
Ayon Bhattacharya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020 via mobile

Location is good, breakfast is good with plenty of choices, view from rooms are good.
food quality is ok,services like house keeping, general staff skills needs to be improved. Rooms are small and dark.
Good for business purpose only...

Date of stay: September 2019
Trip type: Traveled on business
Thank vijaymb2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhattacharya A, Manager at The Orchid Hotel, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Namaskar!

We would like to thank you for sparing time and reviewing our property. We have noticed that you have rated our hotel below par and we sincerely apologise that your stay was not to your liking . We request you to treat this as an isolated one-off incident where we have faltered on our part and could not live up to your expectations We do look forward to meeting you on your next visit and we will make sure you carry back better memories in future.

Kindest Regards,
Ayon Bhattacharya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020 via mobile

I was traveling solo and was there in the hotel for 6 days . The hotel is clearly overpriced for the hospitality they offer . Food portions too small and don’t taste great either . Security staff non cooperative. Hotel is not welcoming and warm towards its guests . The rooms of the hotel are good and the housekeeping staff is really good , I would like to mention the names of Ashok and Vijay ( housekeeping associates) who made sure my room was always up the the mark. As far as the rooms the concerned the hotel is value for money but it really disappoints in terms of making the stay comfortable for the guest . Look for other options before booking .

Date of stay: January 2020
Trip type: Traveled solo
Thank AjiteshK14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhattacharya A, Manager at The Orchid Hotel, responded to this reviewResponded 5 weeks ago

Dear Valued Guest,

Namaskar!

We would like to thank you for sparing time and reviewing our property. We have noticed that you have rated our hotel below par in certain areas and we sincerely apologise that your stay was not to your liking . We request you to treat this as an isolated one-off incident where we have faltered on our part and could not live up to your expectations We do look forward to meeting you on your next visit and we will make sure you carry back better memories in future.

Kindest Regards,
Ayon Bhattacharya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020

I have stayed there for around 3 months in 2019 and 7-8 days in 2020. All this time it has been great experience staying there. Food is delicious, staff is very helpful and room service (provided by Mr. Vijay) was very good. He decorates room very well. It was one of the good thing.

Date of stay: January 2020
Trip type: Traveled on business
Thank Mohit_Sharma_Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhattacharya A, Manager at The Orchid Hotel, responded to this reviewResponded 5 weeks ago

Dear Valued Guest,

Namaskar!

We are thrilled to know that you had a good experience with us and we sincerely thank you to put it on this platform for the fellow community to know about it. We look forward to see you again when travel brings you back to Pune.

Kindest Regards,
Ayon Bhattacharya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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