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“The best hotel ever”

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Crowne Plaza Pune City Centre
Ranked #14 of 222 Hotels in Pune
Certificate of Excellence
Sao Paulo, SP
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The best hotel ever”
Reviewed November 14, 2013

Surely this is the best hotel in Pune and certainly has the best team. The entire staff is always smiling and always doing their best to make our stay easier. I had to stay one month in Pune and I'm sure the staff at the Hotel made my life much easier. Thank you all!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThayseSales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, November 18, 2013
Dear Amit,

Thank you for taking the time out to review us again. We are happy you continue to find our hotel convenient and comfortable. We look forward to your next visit.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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719 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (190)
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New Delhi, India
Level Contributor
166 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed November 9, 2013

Good well made hotel that is centrally located. Excellent staff. Rooms are spacious and well furnished.
Swimming pool though is a joke. To walk through the lobby in swimming trunks to a tiny pool surrounded by people eating and drinking. They dont want guests to use it but just look at it. That is why there is no changing room !!
Had the buffet lunch which was great.

Room Tip: Higher room, pool facing
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, November 13, 2013
Dear Arun,

Thank you for staying with us. We are glad you enjoyed the staff service, the food and found our location convenient. With regards to the changing rooms, we do have the facility next to the pool; however it has been under maintenance. We apologize for the inconvenience caused. We sincerely hope to serve you again.

Best regards,
Vineet Mishra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
Reviewed November 8, 2013

I have been using this hotel since October 2012 and I have been very happy with the services and value offered by this property. It is a nice new property with modern facilities that would make most jaded travelers very happy. Located in the heart of the city, the hotel is very close to many of the Pune's attractions. This gives you a lot of options for dining and visiting outside the hotel. Don't get fooled by the price. These guys handily beat out many well known properties for value and service.

The staff has been very enthusiastic every time I have been there. Rooms are very well furnished and the bath and shower area are spacious. Nice to see a change from the cookie cutter - bath tub & shower facilities we are cursed with at many other hotels. The coffee shop is decent - offering a sumptuous spread but I would recommend to stick to the freshly made hot items on the counters. But this is just nitpicking - most would be more than happy with the service here.

Room Tip: Ask for a room on the East side of the building. The view overlooking the Wadia College is green an...
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank niknayak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, November 13, 2013
Dear Guest,

Thank you so much for sharing your great review. Your feedback has been very encouraging to read. We are very pleased that you experienced an overall satisfaction with your stay here.
We look forward to your next visit to Pune.

Best regards,
Vineet Mishra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 7, 2013 via mobile

An ideal business hotel in the heart of Pune. Great location, clean rooms, excellent amenities and wonderful service. Breakfast can be better and the restaurants are pretty ordinary. But great value for me and close to most parts of the business district.

Stayed November 2013, traveled on business
Helpful?
Thank MohanS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, November 8, 2013
Dear Mohan,

Thank you for choosing to stay with us and for posting your review. We are glad you found our hotel convenient and enjoyed our services and amenities. Hope to see you again soon.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 6, 2013

i Have been visiting this hotel for long.. every time i visit the service keeps getting better.. Super Courteous Craft.. Decent Room Sizes.. Budget Friendly and not to forget the deliciious breakfast that leaves you famished. If you are in pune.. Dont miss it out atleast for a business trip.

Room Tip: Go for Suites.. hardly any rate difference but the comfort is way more
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gaurangsehgal5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, November 8, 2013
Dear Gaurang,

Thank you so much for sharing this great feedback. Such reviews are a great pat on the back for my team. We are pleased you enjoyed your overall experience staying with us. Looking forward to having you over again.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 27, 2013

Very nice business hotel. Rooms are excellent, Air con works great and the bed is very comfortable. Staff is very friendly and strive to care for all your needs. Was not very happy with room service (I asked for a club sandwich, but got chicken & cheese instead!). Otherwise, a great place to stay for a business trip.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SowmyaChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, October 29, 2013
Dear Sowmya,

Thank you for choosing our hotel for your stay. We apologize for the mix-up in your in room dining order and our staff has been notified about the same. We are pleased you enjoyed the room and our service and we hope to see you again in the future.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turin, Italy
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 25, 2013

This hotel gives always the best services to make my Business stays in Pune very confortable and at the top level. All the staff make me feel like a family member and they pamper me from the arrival to the departure.From every point of view the best hotel for my visits in Pune.
A particular note to restaurant with always fresh and good food.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stefanotardito2174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, October 29, 2013
Dear Guest,

Thank you so much for your great feedback. Reviews like this are a great pat on the back for our entire team. We will continue the good work and we look forward to your future stays with us.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Pune City Centre

Property: Crowne Plaza Pune City Centre
Address: & 37 Bund Garden Road | next to Jehangir Hospital, Pune 411001, India (Formerly Courtyard Pune City Centre)
Phone Number:
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 222 Hotels in Pune
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Pune City Centre 4.5*
Number of rooms: 176
Official Description (provided by the hotel):
Crowne Plaza Pune City Centre is an upscale hotel in the heart of the Pune city, which allows you to restore, reconnect and re-energise. The hotel is designed as a definitive business hotel and offers facilities that allow you to make the most during your visit to the city. From gatherings of many at our meeting rooms to hosting dinners at the banquets, this place helps simulate ideas and get away at the same time. From well trained staff to scrumptious food and beverage to plentiful conversations at the roof top lounge, the hotel helps you re-connect with old friends, and to make new ones. Re-boot yourself at our 24/7 gym or plunge into the serene swimming pool to invigorate and rewind. ... more   less 
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