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“Excellent stay”

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Crowne Plaza Pune City Centre
Ranked #14 of 221 Hotels in Pune
Certificate of Excellence
Mumbai
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent stay”
5 of 5 bubbles Reviewed September 6, 2013

Located in heart of city, near railway station and also convenient to office area.
Hotel has good facility for business meeting and conferences.
The rooms are nice and well design for comfort.
The food quality and test is very good with lot of choice form local cuisine.
The roof top lounge is an excellent place to chill out with an amazing view...
Overall very good experience in staying in Hotel ....

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BhaiMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, September 16, 2013
Dear Guest,

Thank you for sharing this wonderful review. We are happy you found our hotel comfortable and convenient. Your feedback is very motivating and it will be shared with the team. Looking forward to having you over again in the future.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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691 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
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English first
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed September 4, 2013

Hotel is considered to be one of the best hotel in the area.

I had a chance to visit the hotel during Jul 2013, while I was visiting Pune's corporate area.
It has wonderful restaurants.

Food was awesome and have beautiful ball rooms.

Overall the experience was very good

Room Tip: Hotel is located just 200 meters away from Railway station and on Sasoon road.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Smartmitra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, September 6, 2013
Dear Guest,

Thank you so much for the kind words. We are pleased you had a great experience at our hotel. We look forward to hosting you again in the future.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed September 4, 2013 via mobile

Me and my wife stayed at this hotel in Aug end.
To start with the location is excellent and right in the heart of the city. 500m from the City Railway Station and a very short distance from MG Road in Pune.
The rooms are nice and well lit. The roof top lounge is an excellent place to chill out with an amazing view.
What was a wee bit disappointing was the food and the taste thereof. Even the dinner buffet appeared to be pretty emancipated and could do with improvements.
On the other hand by virtue of the location one can have multiple dining options in the vicinity of the property.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank exoticrajeev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, September 6, 2013
Dear Rajeev,

Thank you for sharing your review about your experience staying at our hotel. Your feedback about the food spread has been noted and the same is being conveyed to the team.

We look forward to the opportunity of serving you again soon.

Best Regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Best place to live in Pune. The service is really good. Made us go to the same place everytime we visit Pune. Must stay. Food is good too. Try their restraunt for all types of food. Breakfast spread is also very good.

Room Tip: Excellent service
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rahul_race
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, September 6, 2013
Dear Rahul,

We are delighted to read your review about your experience staying with us. Such feedback from our guests is extremely encouraging for the team.

Do recommend us to your friends and family. We look forward to host you again in the future.

Best Regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

I stayed here last year in October 2012.

Hotel is staff is really good.

Attraction point: All the place easily accessible. You can get variety of Breakfast .
Rooms are pretty specious.

But remember , its 5 star hotel so little expensive compare to other.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travlaler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, September 5, 2013
Dear Guest,

Thank you for sharing your experience on Tripadvisor.

We are very glad you had a great stay at our hotel. We do hope to be at your service again in the future.

Best Regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 3, 2013 via mobile

We had an excellent experience at this hotel. The staff is friendly, helpful and efficient. The service is good, yet unobstrusive. The room we stayed in was on the eighth floor and was very comfortable.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anand C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, September 5, 2013
Dear Anand,

Thank you for writing this review. We are pleased you enjoyed our service and had a comfortable stay with us. We hope to host you again soon.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

I am a Platinum Marriott Rewards member and have stayed in various Marriott hotels across the globe. In terms of hospitality and customer service this is the best. I wonder how they select and train the staff. I found all staff - no exception - courteous, willing to go extra mile, prompt and understanding exactly what's required yet not intrusive.

I was upgraded so the room was even better. Rooms are spacious, clean, well kept and well serviced.

Thanks Marriott City Centre Pune team. I look forward to stay with you again.

Only minor note if I had to - "happy hour" for platinum members is a bit awkward and seems complicated though I did not use it.

Room Tip: if you get an upgrade nothing like it
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineet M, General Manager at Crowne Plaza Pune City Centre, responded to this review, September 5, 2013
Dear Guest,

Thank you for the lovely review. We are delighted to know that you enjoyed your stay with us.

Your comments have strongly motivated the entire team. We look forward to serving you again soon.

Best regards,
Vineet Mishra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Pune City Centre

Property: Crowne Plaza Pune City Centre
Address: C.T.S. No. 37 & 37/1, Bund Garden Road | next to Jehangir Hospital, Pune 411001, India (Formerly Courtyard Pune City Centre)
Phone Number:
Location: India > Maharashtra > Pune
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 221 Hotels in Pune
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Pune City Centre 4.5*
Number of rooms: 176
Official Description (provided by the hotel):
Crowne Plaza Pune City Centre is an upscale hotel in the heart of the Pune city, which allows you to restore, reconnect and re-energise. The hotel is designed as a definitive business hotel and offers facilities that allow you to make the most during your visit to the city. From gatherings of many at our meeting rooms to hosting dinners at the banquets, this place helps simulate ideas and get away at the same time. From well trained staff to scrumptious food and beverage to plentiful conversations at the roof top lounge, the hotel helps you re-connect with old friends, and to make new ones. Re-boot yourself at our 24/7 gym or plunge into the serene swimming pool to invigorate and rewind. ... more   less 
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