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“Very clean good service. Close to the airport”

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Four Points By Sheraton, Pune
Ranked #9 of 220 Hotels in Pune
New Delhi
Level 6 Contributor
266 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“Very clean good service. Close to the airport”
Reviewed August 19, 2014

The hotel is a very short cab ride from the airport.
Well staffed but can get very busy.
The rooms are well kept and the windows did not allow much sound to come in though we could hear all conversations on the corridor..
Descent fitness center.
2 restaurants.
I learnt that there are rooms with attached kitchennets.

  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Mohitoswal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSPune1, General Manager at Four Points By Sheraton, Pune, responded to this review, August 24, 2014
Dear Guest,

Thank you for sharing your review.

Indeed, our proximity to the airport makes it easy for our guests to conveniently access our hotel and makes us a preferred choice of accommodation. It gives us immense pleasure to know that you had a comfortable stay with us and enjoyed the service and facilities offered.

We are glad to have added value to your business trip with our hospitality and look forward to welcoming you again.

Best Regards,
Vijayan Gangadharan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (333)
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English first
mumbai
Level 5 Contributor
72 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 19, 2014 via mobile

I stayed for a day and had a pleasant stay... The staff is very very helpful and ever smiling... The rooms and bathroom well equipped and tastefully done. Thank you all for making this a nice, relaxed and comfortable stay... Sometimes it's the service that can make or break your experience and you guys are superb.

Stayed August 2014, traveled as a couple
Helpful?
Thank radz_radia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSPune1, General Manager at Four Points By Sheraton, Pune, responded to this review, August 24, 2014
Dear Guest,

Thank you for sharing your warm words for us on TripAdvisor.

At Four Points By Sheraton Hotels & Services Apartments, Pune, we endeavour to offer the fine combination of luxury and exuberant hospitality to our guests. Besides, our associate work round the clock to keep our guests well attended throughout their stay. It is a pleasure to know that you enjoyed the courteousness of our obliging associates and had a memorable stay in the city.

It was a delight to have you with us and we look forward to your next visit.

Best Regards,
Vijayan Gangadharan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurangabad
Level 4 Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 19, 2014

Very good location. Little away from noisy traffic of city. Food at Alfresco was excellent and service was very good especially considering hotel was running full and restaurant was full to capacity. Good and cosy rooms.

  • Stayed August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Atul2111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSPune1, General Manager at Four Points By Sheraton, Pune, responded to this review, August 24, 2014
Dear Guest,

Thank you for sharing your review on this forum.

We are pleased to know that you found our strategic location, culinary spread and various other facets of our amenities at par with your expectations. Appreciate your special mention of the hospitality at Four Points by Sheraton Hotel & Serviced Apartments, Pune. Hopefully we will see you soon in not too long.

Best Regards,
Vijayan Gangadharan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 12, 2014

Four Points by Sheraton is an excellent property to stay at. We stayed at the Executive Suite. The rooms were spacious and sparkling clean. Breakfast and food at the Alfresco are very good. Overall service at the Alfresco can be a little better especially at peak crowd. Overall, I have nothing critical to comment about. I'm impressed with my stay and will definetely visit again.

Room Tip: Suite rooms are good and fairly priced. A3 rooms have the most room space.
See more room tips
  • Stayed August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Viswanathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSPune1, General Manager at Four Points By Sheraton, Pune, responded to this review, August 18, 2014
Dear Guest,

Many thanks for sharing the positive feedback of your stay at Four Points By Sheraton Hotels & Services Apartments, Pune on this forum. We are glad to know that you enjoyed your stay with us and the found the hospitality, culinary spread, guest accommodation etc favorable.

Thank you for your custom and for recommending us to other travelers. We look forward to being of service to you again.

Best Regards,
Vijayan Gangadharan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 12, 2014 via mobile

Got flies in the food served.
One can see flies buzzing around in the restaurant, but the response from the hotel is that 'this cannot be avoided'!

Does not feel like a Starwood property experience.

Have taken the standards to a new low!

Not the best of properties to stay in.

Stayed August 2014, traveled on business
Helpful?
1 Thank Avinash Venkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSPune1, General Manager at Four Points By Sheraton, Pune, responded to this review, September 11, 2014
Dear Guest,

Greetings from Four Points by Sheraton Hotel & Serviced Apartments, Pune.

Thank you for sharing your feedback with us. At Four Points by Sheraton Hotels and Service Apartments, Pune, we constantly strive to serve our guests with the best of services. Thus we are highly disappointed to know that your experience with us was not at par with your expectations. Kindly accept our sincere apologies for the same.

However, let us assure you that this is a one off occurrence and it is not our service norm. This in no way is justification to the inconvenience that has been caused to you but due to reasons beyond our control owing to overwhelming rains during August there was a sudden surge in the prevalence of flies’ especially due to the open air surroundings at the Alfresco. Keeping the best interest of our guests like you we immediately sprang into action and implemented the best pest control measures. I can assure you that the pests have been successfully eradicated from our premises.

We genuinely look forward to welcome you again and I am sure your perception of our services standards will, most definitely, be improved.

Best Regards,
Vijayan Gangadharan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chikmagalur
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 12, 2014

It was a good stay we really enjoyed Mr.Joe the asst General manager was really helpul.
The property is really good and well mantained.the food is very good and the ambience was excellent we shall come again to this hotel.

Room Tip: City facing room is good
See more room tips
  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Trecker2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSPune1, General Manager at Four Points By Sheraton, Pune, responded to this review, August 18, 2014
Dear Guest,

We are thrilled at your “5/5” rating of our property. Thank you for sharing your review on this forum.

It is a pleasure to know that you had a wonderful stay at Four Points by Sheraton Hotels & Services Apartments, Pune. Your appreciation of the various facets of our hospitality has been shared with our associates. They are thrilled to be the recipient of the same.Many thanks for staying with us and recommending us. We look forward to your continued patronage.

Best Regards,
Vijayan Gangadharan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 10, 2014 via mobile

Four Points Sheraton gives you a great, warm and friendly atmosphere to live in. The rooms are great. Nice size. The food is also delicious. The Eatery, The Best Brew, Panash and Alfresco Grill are all great places to eat. They provide good services a round the clock menu for your room, a gym, delicious food and a bar. Everybody in the staff is nice and friendly. If you are going to Pune for a business stay, fun, friends, solo and family stay, I definitely recommend Four Points Sheraton, Pune. Great place.

Stayed July 2014
Helpful?
2 Thank Aaditya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSPune1, General Manager at Four Points By Sheraton, Pune, responded to this review, August 18, 2014
Dear Guest,

Thank you for reviewing and recommending us on this forum. Your review detailing your wonderful stay is truly appreciated. Your acknowledgement of the accommodations, gym etc are truly heartening. Many thanks for your custom. We look forward to serve you again.

Best Regards,
Vijayan Gangadharan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton, Pune

Property: Four Points By Sheraton, Pune
Address: 5th Milestone | Nagar Road, Pune 411014, India
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Pune
#7 Romantic Hotel in Pune
#8 Luxury Hotel in Pune
#11 Business Hotel in Pune
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Four Points By Sheraton, Pune 4.5*
Number of rooms: 217
Official Description (provided by the hotel):
A Great Location. Welcome to the Four Points by Sheraton Pune, Nagar Road. We're conveniently located only 5 kilometers from the airport, and we're easily accessible to the city's commercial and entertainment centers. We're an ideal choice for business or pleasure when visiting the area, and offer an array of amenities designed to make you feel at home. Comfy & Convenient. Each of our 217 guest rooms and suites offer High Speed Internet Access, the comfy Four Points by Sheraton Four Comfort™ Bed, and free bottled water. Plus, for longer stays or larger parties, our 48 self-contained studios and 1 bedroom residences will be the perfect solution. Everything You Need. Have a frosty pint in The Best Brew Pub or sample Pan Asian fare at our all day dining option: Panash Restaurant. Other conveniences include a spa, gym, and swimming pool. We also offer a business center for our corporate guests. If business brings you to the area, our seven flexible meeting rooms and 1140 square meters of function space will meet your needs. ... more   less 
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Also Known As:
4 Points By Sheraton, Pune
Four Points By Sheraton, Pune Hotel Pune

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