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“Good hotel in Pune by Sheraton”

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Four Points By Sheraton Hotel & Serviced Apartments, Pune
Ranked #10 of 231 Hotels in Pune
Reviewed November 25, 2013

Located in Viman Nagar only 10min by taxi from airport costs about 150 rupees, return journey to airport is a crime the hotel charges 750 rupees so better plan. Rooms are large good facilities, wifi is charged by the minutes and very expensive. Breakfast is ok can't complain mix of Indian and continental food. Shopping malls Inordit, Phoenix is walking distance, shopping at Amanora about 20 min away cost about 70 rupees one way.

Friendly staff helpful and do their best for you...

Stayed: November 2013, traveled on business
Thank Gavin2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton Hotel & Serviced Apartments, Pune, responded to this reviewResponded November 28, 2013

Dear Guest,

We thank you for your review about our service and facilities. Four Points by Sheraton Hotel and Serviced Apartments, Pune is located in proximity to Pune Airport and shopping malls that adds value to the stay of our guests. We thank you for appreciating our comfortable, well-appointed rooms and the breakfast spread comprising a wide range of delicacies.

Our associates look forward to make your next stay more pleasant.

Thank you!

Best Regards,
Vinesh Gupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,144 - 1,150 of 1,440 reviews

Reviewed November 25, 2013

We had stayed here last year in 2012. The hotel interiors have a different charm and we had an amazing and relaxing stay. The buffet breakfast is indeed amazing with great variety and an amazing chef. The rooms are very comfortable and cozy. The staff is very helpful and warm. Great place to stay if you are looking for a break from the routine.

  • Stayed: December 2012, traveled with family
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Thank AmitYaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton Hotel & Serviced Apartments, Pune, responded to this reviewResponded November 26, 2013

Dear Guest,

Greetings from Four Points by Sheraton Hotel & Serviced Apartments, Pune!

We are happy to know that you had a great time with us and enjoyed your stay to the fullest. Our associates are pleased to know that you were happy with the services and facilities provided at the hotel. Four Comfort Bed™ and free extras make the stay comfortable at our rooms and suites. The chef and the team are delighted to receive your praise for the variety of food.

Thank you for your custom and look forward to welcoming you back at our hotel in Pune.

Best Regards,
Vinesh Gupta
General Manager

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Reviewed November 19, 2013

The moment i checked in to the moment i checked out it was perfect.. Amazing facilities...nice people (staff) very helpful n co-operative... Aditya at front desk was really amazing and very co-operative with all d requests and services..overall value for money...highly recomended...

  • Stayed: October 2013
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Thank sjt132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton Hotel & Serviced Apartments, Pune, responded to this reviewResponded November 21, 2013

Dear Guest,

We thank you for sharing your experience at Four Points by Sheraton Hotel and Serviced Apartments, Pune. We are happy to receive your appreciation for our associates’ attentive and welcoming service. It is great to know that our entire team looked after you and made your stay comfortable. Our associates are happy to receive your acknowledgment for their efforts.

We thank you for recommending us to the community on TripAdvisor.

We look forward to welcoming you back.

Best Regards,
Vinesh Gupta
General Manager

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Reviewed November 11, 2013

Excellent hotel. We had booked one studio apartment and a regular double bed comfort room. Rooms were nicely and thoughtfully furnished. Beds were very comfy. I specially liked the easy chairs kept by the window in both the rooms. Ideal to curl up with a book and tea. Bathrooms were spacious, neat and clean. No fuss but comfortable. Studio apartment had a good kitchenette. But more utensils like wok/ kadai, saucepans were needed to cook Indian food. Utensils were suitable for cooking in the microwave , not on the hot plate. Frying pan was too small ,even for omelette.
But these are minor issues. What is most remarkable about the hotel is their friendliest stuff. Young, eager to serve. All front office staffs , Aditya, Bhavna, Regan, Aldric, Meghna,were excellent right from the time of reservation , check in and check out. We had car trouble on the day of leaving. The hotel allowed us a late checkout till 6 P.M in the evening instead of normal 12 P.M !!! We were very grateful. The 24 hour coffee shop staffs were also very courteous and friendly. Breakfast spread was good. Hot dosa was crispy and nice. Lots of cold cuts and nice coffee. Mr Pallav from the coffee shop even arranged poori bhaji for my husband on Bhaiduj day though it was not on the menu. They also arranged plain dal roti at 4 p.m for him before we left for Mumbai. All the staffs in the coffee shop, ( Arnab, Shibaji, and others ) were attentive and smiling. We felt perfectly at home. Mr Dhabal , front office in charge was kind enough to enquire about our safe arrival in Mumbai which we felt was a nice gesture. Overall it was a very nice short stay. The hotel is conveniently located very close to two large malls and koregaon park , MG road area. Though far from pune Mumbai highway. Highly recommended. Though it looks like a business hotel but we had a very nice time with family.

Room Tip: Rooms taken were either facing the pool or road on the 8th floor . Not much view but good soundproof...
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  • Stayed: November 2013, traveled with family
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Thank Jayatimaitra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton Hotel & Serviced Apartments, Pune, responded to this reviewResponded November 15, 2013

Dear Guest,

We express our gratitude to you for staying with us and sharing your experience on this public platform. Four Points by Sheraton Hotel & Serviced Apartments, Pune offers an array of options for accommodation and relaxation to both business personnel and leisure travelers.

We aim to provide a relaxing stay to our patrons where they can enjoy and unwind themselves. We could not be happier to learn that your stay with us was perfect and that you enjoyed yourself thoroughly. It is a pleasure to note that you found the location of our hotel, rooms, amenities and the services offered worthy of appreciation.

Once again, we thank you for staying with us and look forward to welcoming you soon.

Best Regards,
Vinesh Gupta
General Manager

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Reviewed November 8, 2013

This was my first trip to India. My husband and I stayed for about a week at the Four Points Sheraton and our needs were not only met, but exceeded. We were immediately greeted warmly by the hotel reception staff, and were taken to a welll appointed, clean, and comfortable room. The bathroom was spotless and the bed was well-made with clean ,crisp white linens. There was a bit of a musty smell in our initial room (pretty sure this was an isolated incident, the hotel is impeccable otherwise) , but the hotel staff was gracious in relocating us to a different room so that they could tend to the issue and make us more comfortable.
My husband worked pretty much everyday, which meant I was on my own. I never felt uncomfortable by myself there, and enjoyed swimming in the rooftop pool, working out in the adjoining gym, or enjoying a cup of tea and relaxing in the lobby.
We frequently required driver services, which were organized by the front desk staff. They were prompt and affordable.
If I had to pick the most memorable things about the hotel, it would be the friendly staff, the first class service, and the great buffet. We felt really well cared for while staying there, and would recommend this hotel highly.

Room Tip: The pool is on the second floor. If you need a driver for the day for sightseeing or other reasons...
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  • Stayed: October 2013, traveled as a couple
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1  Thank Stellasqueaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton Hotel & Serviced Apartments, Pune, responded to this reviewResponded November 13, 2013

Dear Guest,

We thank you for sharing your experience with us and are glad that our amenities were at par with your expectations. Our associates aim at providing authentic hospitality to all the guests and we express our gratitude to you for your acknowledgement of their efforts. We are more than happy to know that our associates made your first trip to India memorable with their amiable and prompt services.

Four Points by Sheraton Hotel and Serviced Apartments, Pune is a deluxe hotel that offers uncomplicated and convenient hospitality to travelers from around the world and we are delighted to receive your appreciation for the rooms, amenities and recreational facilities.

We look forward to welcoming you back again in future.

Best Regards
Vinesh Gupta
General Manager

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Reviewed November 7, 2013

The hotel situated between phoenix market city and Inorbit mall , very close proximity to Koregaon park is a good property with brilliant staff who go out of the way to play with kids thus making it a wonderful family hotel though its a business hotel.
Rooms are nice with all basic amenities. Bathrooms are nice n clean.
The staff helped clean my car as well, which made my travel easier. Will definitely come back.

Room Tip: My room didn't face the pool but still have a good road view ....
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  • Stayed: November 2013, traveled with family
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Thank MrGetaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton Hotel & Serviced Apartments, Pune, responded to this reviewResponded November 13, 2013

Dear Guest,

We thank you for sharing your experience at Four Points by Sheraton Hotel and Serviced Apartments, Pune. We are glad to know that you had a pleasant stay at our hotel in Pune and were impressed with our services and amenities. Our associates are happy to receive your acknowledgment for their efforts.

We would deem it a privilege to welcome you again on your next trip to Pune.

Best Regards
Vinesh Gupta
General Manager

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Reviewed November 6, 2013

Vey nice location as it is at walking distance from pheonix & inorbit mall.They upgraded me to a residence which was sweet.Hotel staff specially their manager Joe is very helpful.Their gym/pool/steam room are good & hygienic.They have a asian restaurent also which serves very good food(Bit expensive though).Their selection of beer is also very good as they have a long menu for beer.Overall the hotel is good value for money.Being SPG member helps & it gives me points also & they treat their loyal mebers very nicely.

Room Tip: tyr to get a upgrade & get inot one of the residences on the second floor.I stayed in 231 or ask...
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  • Stayed: October 2013, traveled on business
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Thank Kaishav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton Hotel & Serviced Apartments, Pune, responded to this reviewResponded November 13, 2013

Dear Guest,

We thank you for staying with us during your recent trip and for sharing your experience here on TripAdvisor. We are glad to know that our service delivery and recreational facilities were at par with your expectations and that our location proved advantageous to you. The team in the kitchen is happy to know that you had a satisfying dining experience at our pan-Asian restaurant, Panash and enjoyed the choice of beers available at The Best Brew.

Once again, thank you for sharing your review with us. It would be an honor to serve you again at Four Points by Sheraton Hotel & Serviced Apartments, Pune.

Best Regards
Vinesh Gupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Hotel & Serviced Apartments, Pune

Address: Nagar Road, Pune 411014, India
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pune
#7 Romantic Hotel in Pune
#9 Luxury Hotel in Pune
#11 Business Hotel in Pune
Price Range: $78 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Four Points By Sheraton Hotel & Serviced Apartments, Pune 4.5*
Number of rooms: 217
Official Description (provided by the hotel):
A Great Location. Welcome to the Four Points by Sheraton Pune, Nagar Road. We're conveniently located only 5 kilometers from the airport, and we're easily accessible to the city's commercial and entertainment centers. We're an ideal choice for business or pleasure when visiting the area, and offer an array of amenities designed to make you feel at home. Comfy & Convenient. Each of our 217 guest rooms and suites offer High Speed Internet Access, the comfy Four Points by Sheraton Four Comfort™ Bed, and free bottled water. Plus, for longer stays or larger parties, our 48 self-contained studios and 1 bedroom residences will be the perfect solution. Everything You Need. Have a frosty pint in The Best Brew Pub or sample Pan Asian fare at our all day dining option: Panash Restaurant. Other conveniences include a spa, gym, and swimming pool. We also offer a business center for our corporate guests. If business brings you to the area, our seven flexible meeting rooms and 1140 square meters of function space will meet your needs. ... more   less 
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Also Known As:
4 Points By Sheraton, Pune
Four Points By Sheraton, Pune Hotel Pune

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