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“Good hotel with great service, staff and food but... cramped rooms”
Review of Hyatt Pune

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Hyatt Pune
Ranked #12 of 222 Hotels in Pune
Certificate of Excellence
Reviewed June 20, 2014

I stayed here for a couple of days for a business trip. The staff right from the security, reception, restaurant and housekeeping is really friendly and helpful.
Exceptional service at the Hyatt stuff other hotels can a learn a lot from. The food was really nice and so were the portions. The location is also great if one has work near the office area of Yerwada since its within 2 kms of lots of offices in Yerwada.
The room that I was in however was very cramped, the door opens directly to a kingsize bed. While bathrooms are spacious and clean a few more sqaurefeet of space would have been nice. While the room size is ok for a business trip cannot imagine staying in that room with family.

  • Stayed: June 2014, traveled on business
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Thank AshirvadLobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPune, General Manager at Hyatt Pune, responded to this reviewResponded June 23, 2014

Dear Guest,

At the outset, would like to thank you for sparing your time and writing about us on Tripadvisor.

Appreciate your kind feedback with respect to your recent stay with us and we were pleased to note that you really liked the hotel, location, food and above all the service rendered by the Team. Comments like yours truly makes the team’s effort worth it.

Thank you for choosing Hyatt Pune and look forward to your continued visits.

Vishal Singh
General Manager
Hyatt Pune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed June 16, 2014

I've spend two periods of two weeks at the Hyatt in Pune. Staying somewhere a couple of weeks for business you tend to notice the small things and you become more critical than spending a weekend for holiday. I'm very pleased with both my stays in the Hyatt. It is a very good hotel, the food is great with lots of dishes to choose from both Indian and western style. The spa is also great. I had three types of messages and all of them made me feel relaxed. It is the best way to recover from jet lag. Most pleased I am with the service. Everyone in staff is very friendly and you always get a warm smile. The managers and the staff you interact often with will remember your name which makes you feel welcome. It is clearly noticeable that they are focussed on making your stay as pleasant as possible. It really makes a difference. Looking forward to staying there again!

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hyatt Hotels
Thank Steven O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPune, General Manager at Hyatt Pune, responded to this reviewResponded June 23, 2014

Dear Guest,

Greetings !

Thank you for your sharing your feedback on your overall experience at Hyatt Pune !

We value your patronage and glad to note that you had a pleasant and comfortable stay with us and in particular enjoyed our Spa and liked the food.
Thank you once again for acknowledging the staff. The team at the hotel looks forward to being of continued service to you and welcoming you back soon.

Warm regards,

Vishal Singh
General Manager
Hyatt Pune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2014

best in room dining, pool spa..... Speciality restaurant Baan Tao is excellent....... room are a little cramped but its very comfortable and cozy........ very much recommended.....pool view room are superb.....

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Hyatt Hotels
Thank sohels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPune, General Manager at Hyatt Pune, responded to this reviewResponded June 23, 2014

Dear Guest,

Thank you for your post.

We are happy to note that you had a comfortable stay with us.
Thank you for your positive comments on our award winning Pan Asian restaurant Baan Tao, in room dinning, pool and the spa.

Look forward to welcome you back soon.

Warm regards,

Vishal Singh
General Manager
Hyatt Pune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2014

nice hotel. great service. only wierd thing I noticed is in the room I noticed pencils instead of pen, seems cheap, and very uncommon in similar category marriott or hilton hotels I had stayed. breakfast was good, many variety. There was a

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank strive01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPune, General Manager at Hyatt Pune, responded to this reviewResponded June 23, 2014

Dear Guest,

Thank you for taking out the time to write about us.

We are very pleased to note that you liked the hotel and the service also in particular the breakfast.

We have taken a note of your preference for pen instead of pencil in the room.

Look forward to welcome you again to Hyatt Pune.

Warm regards,

Vishal Singh
General Manager

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Reviewed June 15, 2014

Superb! One word to describe the hotel and its services. Warm, extremely hospitable team and that everwilling attitude to impress guest. Though the rooms are slightly small, but the efficient design and the amazing service will keep you more than just happy. Hotel is clean and is like a silent osais on the busy and noisy Nagar road. Recommendation- book yourselfy if you are travelling to Pune for business or leisure and the hotel may tempt you to travel back to Pune again.

  • Stayed: May 2014, traveled with family
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Thank Vagabondsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPune, General Manager at Hyatt Pune, responded to this reviewResponded June 23, 2014

Dear Guest,

Greetings !

Thank you for your kind feedback on Tripadvisor.

We were really very happy to note that you liked the hotel and our services above all was indeed encouraging to hear that the team was able to create a positive impression during your stay.

We look forward to welcome you back to Hyatt Pune soon !

Warm regards,

Vishal Singh
General Manager
Hyatt Pune

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Reviewed June 13, 2014

Check in was easy, the room was very clean and tidy, the facilities were excellent for modern business travel, the hotel staff were a delight and very helpful . I would definitely staff at the Hyatt Pune again, the rate of the room was very good value for the rating of the hotel and it's area . Located very close to the airport and main routes for Pune, made local travel easy.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Mark David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPune, General Manager at Hyatt Pune, responded to this reviewResponded June 23, 2014

Dear Guest,

Greetings!

Thank you for appreciating Hyatt Pune in your feedback and rating us excellent.
We were pleased to note that you liked the rooms, hotel location and above all the helpful staff.

We look forward to welcome you again soon.

Warm regards,

Vishal Singh
Hyatt Pune
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

Spent 2 weeks in Pune, Hyatt was first class, very comfortable, service very good, Spa excellent , pool very nice, gym very good. Good food. Road is a little noisy, best to stay on back side of Hotel.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Robert Andrew Y... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPune, General Manager at Hyatt Pune, responded to this reviewResponded June 23, 2014

Dear Guest,

Greetings !

We really appreciate your kind comments regarding your stay at Hyatt Pune.

It is always a pleasure to receive such positive feedback. We are delighted to note that you liked our services and the facilities.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously provide our best services.

Thank you again for sharing your experience

Warm regards,

Vishal Singh
General Manager
Hyatt Pune

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Pune

Address: 88 Adjacent To Aga Khan Palace Nagar Road, Pune 411006, India (Formerly Ista Hotel)
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 222 Hotels in Pune
Price Range: $69 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Pune 5*
Number of rooms: 209
Official Description (provided by the hotel):
Hyatt Pune is an upscale Business Hotel with an intimate, tranquil and serene ambience. Located within close proximity of Pune airport, key business hubs and entertainment/shopping areas,the hotel is ideal for transient guests and small to medium size social and corporate events. ... more   less 
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