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“Expensive, it seems hotel staffs are behind you to show high service level”

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JW Marriott Hotel Pune
Ranked #4 of 232 Hotels in Pune
Certificate of Excellence
Reviewed November 5, 2011

I was here in a business trip and stayed for a night. Stay was good, excellent rooms, good sleep quality. However, i felt that hotel staffs were asking too much how are you, what you need etc which led to a feeling that they wanted to show off that their service levels are high. it seemed they have excess staffs. nothing bad about it but they should not enter into my privacy zone. don't ask too much. however, good location and overall was a good stay. not happy with the price at all. rotten fruits(apple) served as complements in the room.

Room Tip: indifferent among rooms - negotiate well with them
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  • Stayed: October 2011, traveled on business
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Thank rupeshaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,798 - 1,804 of 1,946 reviews

Reviewed November 4, 2011

Excellent Hotel and located centrally impressed with the security and conference hall for Parties which was help by our company Yardi India Pvt Ltd.This is a hotel for the businessmen, amazing facilities and great location. Shopping centers, offices and the cultural district of Pune is not very far off. The rooms are great and extremely well lit and spacious enough - keeping the spirit of Marriot. The convention hall is huge and has got the best of facilities.

  • Stayed: September 2011, traveled with friends
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Thank CoolAnx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2011

Excellent rooms, very comfortable, super clean. I loved everything about this hotel except for the food. I was here for one of our business conferences and my stay here was very comfortable. The beds were very comfortable. The design of the hotel, the interiors all were very impressive.

  • Stayed: January 2011, traveled on business
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1  Thank prateek455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2011

Awesome hotel- even by Marriott standard. The facilities are awesome. It is a relatively new property. The security is good, reception and front desk services extremely warm and helpful.Rooms size is good, bathrooms are amazing. The staff is extremely helpful and friendly. I was unwell and they were thoughtful enough to provide a complimentary bowl of fruits.

  • Stayed: November 2011, traveled on business
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Thank dipankar77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2011

Stayed here a couple of times on business trips to Pune and I have to say the place is great. It is a relatively new hotel so that helps but I hope they continue as they are because I had 2 great stays so far. Not sure about the glass toilet door in the room though!
Great hotel!

  • Stayed: September 2011, traveled on business
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Thank Calvin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2011

I stayed at this Hotel from 28th September 2011 for 3 nights on Business, I chose the Marriott due to the good reports on Trip advisor and some Creature comforts whilst in India.
This was the right decision, the hotel was Fantastic, Check in was very smooth and quick and being a Marriott Rewards member I was upgraded free of charge to an Executive suit with Free Wi-Fi on the 23rd floor. The Room was excellent, large bed, sofa, desk area, Big LCD TV with HBO and 20 other English channels, Iron & Ironing board, 4 bottles of free water every day, mini bar (Prices reasonable) Awesome Shower Great Quiet Aircon ect. My Colleague and I ate in the Italian restaurant on all 3 nights because the food was SO good and reasonable prices.
The buffet breakfast was also very good, Freshly squeezed Orange Juice and Omelettes made in front of you with what ever you wanted in it and much more.
The pool area looked fantastic but we didn’t use it during our stay.
All of the hotel staff were wonderful during our stay and couldn’t do enough for you
If you are planning a stay to Pune in India I would highly recommend that you stay here.
Many thanks Pune Marriott

  • Stayed: October 2011, traveled on business
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Thank stuart c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2011

i would recommend this hotel to anyone whether passing through, doing business or just having a vacation. Our warm and friendly welcome lasted through the eleven nights we stayed there. Staff bent over backwards to see that we were made comfortable and went out of their way to make our stay one of the most pleasurable hotel stays we have ever had. From kitchen and bar to housekeeping, to management and front desk, porters etc we cannot praise the staff enough. Food is excellent whichever restaurant you go to, Rooms are exeptionally clean and modern and facilities tremendous with a good sized pool and access to sauna, steamroom and whirlpool. Also an excellent spa and gym.
There is also a night club on at weekends and a rooftop bar.
All in all one of the best hotels I have been in.

Room Tip: A/C is excellent and think all rooms are to a high standard.
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  • Stayed: October 2011, traveled as a couple
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Thank marcee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Pune

Address: Senapati Bapat Road, Pune 411053, India (Formerly Pune Marriott Hotel & Convention Centre)
Phone Number:
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Pune
#2 Romantic Hotel in Pune
#3 Spa Hotel in Pune
#4 Luxury Hotel in Pune
#8 Family Hotel in Pune
Price Range: $112 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Pune 5*
Number of rooms: 414
Official Description (provided by the hotel):
Conveniently located near the Pune airport and Mumbai-Pune expressway, JW Marriott Hotel Pune features outstanding amenities and flawlessly integrated eco-friendly enhancements awarded with LEED Gold certification. For guests traveling on business, our Pune, India hotel's amenities include wireless connectivity, large desks with ergonomic chairs, in-room vaults for laptops & valuables and cooked-to-order breakfasts to help you start the day. With almost 40,000 sq ft of meeting space our hotel can accommodate up to 2,000 guests. The hotel also offers ideal access to many tourist attractions, including historic forts, museums, shopping districts and hill stations. Guests at our the hotel can also enjoy an array of delectable options just steps from their door including contemporary international fare, Italian cuisine, specialty vegetarian creations, and North Indian delicacies. Discover extraordinary style and service JW Marriott Hotel Pune. ... more   less 
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Also Known As:
Pune Marriott Hotel And Convention Centre

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