Rarely do I review hotels, but the hospitality provided by the staff of Westin left me thoroughly mesmerised.. The guards gave a warm welcome with a smile.. The check in was a smooth process.. The staff was courteous.. And then came a beautiful unexpected moment when the staff provided a beautifully decorated fruit cake for our anniversary.. And a personally designed greeting card.. In all the hotels I've been so far, they charge a bomb for the cake.. Here they gave me as a complimentary gift.. That too when I had not asked for it.. Hats off Thrinlay and Neha madam along with shamim from the front office.. Im sure the whole Westin crew is a part of this.. So thanks to all of you..
Now coming to the rooms.. Pleasently lighted, huge television, cute little bath tub, a sweet Sony alarm, comfortable bed and room temperature were some of the many things I loved.. Though there was a small glitch in the set top box (videocon dth). Wasn't a glitch actually, but I found it difficult to tune in to my favourite channels.. Apart from this all was good..
And finally the breakfast.. Truly fulfilled my taste buds.. We were amazed with the variety served during the breakfast.. Fresh fruits and salads, South indian delights like dosa, idli and Medu wada, North Indian parathas, fried rice, hakka noodles and juices.. (sorry i dont know about non veg as I am a veggie).
Finally they allowed me a late checkout on request which was a cherry on top of the cake..
Love you Westin.. Was just there for less than 24 hours.. But uve impressed us..
If you are going to pune, you cannot miss a stay here..
(no i am not getting paid for this review.. Its a feedback straight from the heart)