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ibis Pune Viman Nagar- An AccorHotels Brand
Ranked #21 of 222 Hotels in Pune
Reviewed December 29, 2013

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Aaress09
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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560 - 566 of 770 reviews

Reviewed December 26, 2013

IBIS has its own standard maintained with excellence. Rooms & washroom were neat & clean.
Food was delicious and the breakfast spread was good as well. There were lots of variety in food.Overall experience was superb.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Thank Niraj1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikheel S, General Manager at ibis Pune Viman Nagar- An AccorHotels Brand, responded to this reviewResponded December 29, 2013

Dear Guest,

Thank you for taking the time to share your comments with us.

We are pleased to know that you had an enjoyable stay in our hotel. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs.

We hope to have the pleasure of welcoming you again to Ibis Pune in the near future.

Warm Regards
Nikheel Shirodkar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

Ibis is located on Nagar Road in the Viman Nagar locality in Pune. It is adjacent to Hyatt, Hotel Hindustan International and minutes away from Phoenix Mall.

Location is a major plus point and when combined with the price it is a very good package. One should opt and try booking it online preferably through hotels.com as I've always found some good deals online when booked in advance. There isn't any great view from the rooms as there are buildings on three sides of this property. If you want a night view of the busy Nagar Road, request for rooms next to the lift on the front side of the property; this if one is fine with occasional noise of the lift and guests walking in and out.

We stayed for a day in September ’13. There is valet parking facility, but there was no one during our check-in, maybe due to the rush hence parked in the basement on my own. The parking isn’t the best, so I would suggest using the valet parking facility. Check-in was over in a flash. We did not book online, ended on paying more.

Carry your own toiletries as one has to buy everything at the hotel. Toothbrush and paste will cost INR 35.00. The bathroom looks like the one in trailers and is a semicircular structure made of fibre plastic and is just about adequate. Room has basic facilities like an LCD television, study table, small wardrobe, a small couch and a basic bed. Quality of bedding is good and one can enjoy a good sleep. The air conditioning gets very cold at night.

Breakfast is complimentary or at least charged in the room tariff. The breakfast spread is very good with various North, West and South Indian breakfast options. Try to reach early for breakfast as the place gets crowded by 09:00 – 09:30 AM. Room service isn’t very fast and we had to call to remind. Staff is well mannered and trained.

We preferred to eat lunch and dinner outside as Pune is known for its gastronomical wonders especially with Koregaon Park at such close proximity. Would recommend Ibis if you prefer to stay close to the city and airport.

Room Tip: Reach early for breakfast. Opt for twin rooms if travelling with an extended family. Room is too...
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  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sarin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikheel S, General Manager at ibis Pune Viman Nagar- An AccorHotels Brand, responded to this reviewResponded December 29, 2013

Dear Guest,

We very much appreciate your comments regarding your stay at the Ibis Pune. It is always a pleasure to receive positive feedback.

I am glad to know that you particularly value our hotel & appreciated the location , breakfast spread & the quality of service. Your appreciation is humbly received.

Your feedback regarding the further improvement in the valet parking has been carefully noted.

It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future.

Warm Regards
Nikheel Shirodkar

.

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Reviewed December 12, 2013

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank Darshan S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nikheel S, General Manager at ibis Pune Viman Nagar- An AccorHotels Brand, responded to this reviewResponded December 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 6, 2013

We had stayed at Ibis during the Nh7 Weekender festival. Found it to be very comfortable, clean and friendly. Would have preferred windows that open (for smokers). Really good value. Will definitely be staying here again.

Room Tip: Get to breakfast early for the best made-to-order stuff: pancakes, waffles, bacon, etc...
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Stayed: October 2013, traveled with friends
Thank ShravanBhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikheel S, General Manager at ibis Pune Viman Nagar- An AccorHotels Brand, responded to this reviewResponded December 12, 2013

Dear Guest,

We very much appreciate your comments regarding your stay at the Ibis Pune. It is always a pleasure to receive positive feedback.

I have shared your valuable feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

The windows in our rooms are kept shut for safety and security of all our valued guests.

We value your patronage & look forward to welcoming you back at Ibis Pune.

Warm Regards
Nikheel Shirodkar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

Hotel is good. I prefer bath tub to be included. The buffet breakfast given is not good. But the juices and diet items provided is good. I didnt able to adjust the room temperature. It will be good if the rooms are noice locked.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Raghunadhan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikheel S, General Manager at ibis Pune Viman Nagar- An AccorHotels Brand, responded to this reviewResponded December 12, 2013

Dear Guest,

Thank you for taking the time to tell us about your experience at the Ibis Pune.

I appreciate your positive and constructive feedback. This will enable us to review our operations & enhance the experience of all our valued guests. I apologize for the inconvenience caused to you during your stay with us.

Your feedback regarding the acoustics and the Buffet Breakfast has been taken on board & is being reviewed by the management.

It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future.

Warm Regards
Nikheel Shirodkar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

even as a entry level business hotel ibis is disappointing. the rooms are extremely small and have very low quality plastic type furniture..the bathroom in particular is weird with a semi circle type shape.there are no toiletries given. so please carry your own..big prob was that me and my husband wanted a double bed on a non smoking floor...when we checked in it was the complete opp...so we were given a double bed room but on the smoking floor...breakfast bufet is also sparse...all in all super average.

Room Tip: confirm the room floor and bed before check in
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  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank the_gr8t_foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikheel S, General Manager at ibis Pune Viman Nagar- An AccorHotels Brand, responded to this reviewResponded December 12, 2013

Dear Guest,

Thank you for taking the time to tell us about your experience at Ibis Pune. It is with sincere regret that I note your dissatisfaction with our service and facilities.

Your experience does not reflect the level of service we endeavor to provide at Ibis Pune and I truly apologize for the inconvenience caused to you during your stay.

Your feedback regarding the room allocation has been carefully noted & I truly regret the inconvenience caused to you during your stay.

Ibis worldwide is known to be a value for money product. We regret that the size of our room and bathroom did not meet up to your expectations. The rooms of the Ibis have been designed on the basis of an extensive market survey keeping in mind maximum utilization of space.

Amenities placed in all our rooms are a standard globally. Toiletries are available at a very nominal cost at the reception.

Conscious that any explanation cannot completely erase the unsatisfying experience you have been through, I hope you will give us another opportunity to regain your confidence.

Warm Regards
Nikheel Shirodkar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Pune Viman Nagar- An AccorHotels Brand

Address: Survey 32, Nagar Road, Pune 411014, India
Phone Number:
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #21 of 222 Hotels in Pune
Price Range: $61 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Pune Viman Nagar- An AccorHotels Brand 3*
Number of rooms: 160
Official Description (provided by the hotel):
Ibis, the international economy hotel brand of Accor and the worldwide reference in the economy industry, has opened its doors to Pune with the launch of ibis Pune. Ibis Pune offers 160 comfortable, well-designed, fully equipped guest rooms with en suite modular bathrooms, contemporary fit-out including flatscreen TV, Wi-Fi and broadband internet access to suit the needs of business and leisure travellers.The hotel is located five minutes from the Pune international airport ... more   less 
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