Over the New Year I stayed at The O Hotel in Pune for 3 nights. The room was spacious, with all the amenities I needed, and the customer service was great - from the moment I arrived and was greeted by name, to the time I left with a hotel drop-off to my next destination. It is a western feeling hotel, but you can still get a good curry on the rooftop restaurant.
My experience is that it's not so much the service you get and can expect when staying at a hotel, but the customer service you receive when something doesn't go to plan, is when you really know how good a place is. After a fairly nasty incident at the Pune Railway Station, I returned to the hotel to get help and was treated both professionally, while having practical logistics resolved within a very short time period for me. Thank you for this. I'd definitely recommend The O Hotel as a solid home-base if you need one in Pune.
- Official Description (provided by the hotel):
- Blending design and top notch service, The O Hotel is located on the main road of Koregaon Park and has 99 rooms and 13 suites Room types are O Deluxe , O Suite , Presidential Suite.Dining Options:Harajuku :Authentic Japanese RestaurantKitsch : Coffee shop Addah : Rooftop Indian restaurant(Dinner only)Lobby Bar, Cufflinks-The Executive club lounge, ... more less
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