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“Experience at ROC Pune”

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Royal Orchid Central Pune
Ranked #26 of 219 Hotels in Pune
Reviewed May 6, 2014

We stayed at Royal Orchid Central, Pune for a couple of days and had a great time. The service is just amazing. Quality of room, facilities, food, location etc. all are excellent and that too at a great price. I strongly recommend ROC to anyone who is contemplating on choices for hotels in Pune.

Room Tip: The rooms facing the pool side have a great view.
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  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FaizEbrahim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded May 7, 2014

Dear Mr. Ebrahim,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

I have also shared your feedback with the team and our associates , which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 - 607 of 967 reviews

Reviewed May 4, 2014

I stayed at royal orchid for a night with my wife. It was pleasure visit, just to relax at the hotel.

The hotel staff is warm and welcoming, Check in and check out are very quick. The rooms are nice and spacious. The bathroom is designed neatly (having both bath tub and rain shower). The bed and pillows are comfortable for a good night sleep. They had given us complimentary wine with chocolates and a wifi connection to make our stay romantic and comfortable. We highly appreciate your gesture. Thank you!

We had taken both the breakfast and dinner in our package and were happy with the spread. Some food dishes were very good while some were just about ok. But overall it was a nice experience to dine at Pinxx, their coffee shop. The waiters are very courteous and helpful and we liked their attitude and treatment.

However, here are some problems we faced during our stay.

We had taken a pool view room, however, the pool is so small that all we could see is more of the city roads and moving traffic. The pictures of the pool are misleading. Even 5-6 people in the pool and you start to feel a bit uncomfortable for a free swim. The pool attendant is not there majority of the time and there aren't any bottles of water lying besides the pool (which is usually not the case in any 4-5* properties ones visits). We had to walk down about 50 steps to get someones attention and request for water.

The air con in the room did not work properly. The temperature never went below 24 degrees, even though I repeatedly tried to do so.

Overall, its a good hotel but there is some part missing to make your stay a truly memorable one.

Room Tip: Not much of a view offered by the rooms in case you looking for a leisure holiday
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  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rhushabh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded May 5, 2014

Dear Mr. Rhushabh,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your feedback about your visit to our property .

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

We would like to mention that your concern regarding the Pool Side service and A.C. temperature control is well noted, and corrective measures would be taken to ensure that no guest is at inconvenience.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014 via mobile

The hotel is a value for money property. They offer really nice and comfy rooms with excellent staff. The staff is very courteous and helpful. The terrace restaurant has an awesome ambience and lip smacking food with live ghazals. The breakfast is elaborate and caters a good vegetarian food. Highly recommended!!

Stayed: March 2014
Thank Gaurav A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded May 5, 2014

Dear Gaurav,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

I have also shared your feedback with the team and our associates , which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2014

1) Rooms are spacy, clean equipped with all the amenities.
2) Staff is courteous, helpful and gentle.
3) Centrally located in one of the posh localities of the city.
4) All the restaurants in the hotel serve well.


It's a complete value for money.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Gargsahil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded May 5, 2014

Dear Mr. Garg,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

I have also shared your feedback with the team and our associates , which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.


Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014 via mobile

The airport pick up and the check in were timely. The hotel is in a good neighborhood. It's in a quite location we found. No hustle n bustle. The room was spacious very clean. We couldn't find a fault. Mr Pasi manages this hotel superbly. On our last day we saw him in the dining room saying hello n we happen to catch his eye. Such caring such keen in making it all comfortable. We were impressed. The food was just incredibly nice. One night, missing our burgers ordered in the dining room a chiken burger. What a delight. Lot of chicken breast with great sauce and lettuce etc was beyond our expectations. oh with a cold one just hit the taste buds. One night we indulged in the buffet. Such lovely finely prepared food. Each item was thoroughly enjoyed. The chef must have been well trained. The food was terrific. Outside the hotel not so far there happens to be a nice vegetarian restaurant. It was delightful to be at this hotel as it's in vicinity of lots of sweet marts, small markets for fresh fruits and you can get all sorts of drinks in the shops near by. The service in total was impressive. In hotels I would suggest management train the reception about ins and outs of the cities they have hotels as this is where everyone goes to find out. We surely when in pune will go back no questions asked. Well done Vikas Pasi.

Stayed: February 2014, traveled with family
1  Thank malimu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded May 5, 2014

Dear,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

I have also shared your feedback with the team and our associates , which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.


Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

Way to go..!!

1) The rooms are exactly as shown in Pics...Comfortable ..Spacious...Good natural Light..

2) The Kitchen..so cool...u can make your own stuff ..anything left could be heated the next day..so they have a Fridge, Microwave,Cooking utensils & an Induction Stove ..!!

3) The Silence around the Venue mainly because of the Location.Though Centrally located, Close to Phoenix & Inorbit malls, its a Space of its own & u have no external disturbance..!!

4) The Breakfast Spread...at that cost its a Killer steal to have such an elaborate breakfast spread..& Complimentary..!!

5) Clean Bathrooms..Clean Balconies..Clean Couches & Great Housekeeping at any time of the day...

6) for the ever smiling & cute Receptionist's..the smiling waiter's when they get your order's...the smiling housekeeping staff who drop twice a day asking if you need their help..a Smile goes a long way & tells you your taken care of!!

That precisely Sums up for my 5 stars...Cheers to the Team at Royal Orchid..!!...keep it going ROYALLY..!!

Room Tip: Guys, do opt for Rooms on Higher Floors...Pretty good views & away from all the Lower Floor &...
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mango3016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded May 5, 2014

Dear,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to express your wonderful feedback about your visit to our property .

Your feedback is very important and has further motivated us to ensure that we provide a consistent level of product quality and service to all our valued guests always.

I have also shared your feedback with the team and our associates , which truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.


Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

I have stayed here for a week during my business trip. the hotel is very nice, and friendly. the rooms are nice and clean and the restorant has great Indian food,
the best thing about this hotel is it's center location on Kalyani Nagar street,

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tbeeri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VikasPassi, General Manager at Royal Orchid Central Pune, responded to this reviewResponded April 20, 2014

Dear Saba,

Greetings from Royal Orchid Central, Pune!

Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serve you better. We are happy to learn you had a very good experience with us and it is our constant endeavour to provide authentic hospitality to all who visit us.

I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best.

At Royal Orchid Hotels, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best.

If you have any further queries or comments, please feel free to contact me directly.

Looking forward to welcoming you back to Royal Orchid Central, Pune.

Kind Regards

Vikas Passi,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Central Pune

Address: Kalyani Nagar Marisoft Annexe | Marisoft Annexe,, Pune 411014, India
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Pune
#8 Business Hotel in Pune
#18 Luxury Hotel in Pune
Price Range: $66 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Orchid Central Pune 4*
Number of rooms: 115
Official Description (provided by the hotel):
Royal Orchid Central, Pune is one of its kind and a landmark in itself. With its close proximity to the airport, railway station and commercial areas, it is sure to become the hot spot for travellers and executives. ... more   less 
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Also Known As:
Royal Orchid Central Pune Hotel Pune

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