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“Great hotel and staff”

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Royal Orchid Central Pune
Ranked #22 of 220 Hotels in Pune
Reviewed November 22, 2012

I've stayed here three times on business, the last time I went my company tried to book me into "better" hotel but I declined and stayed here. The hotel is in a great position for some good shops and restaurants, but to be honest I liked the Tiger Trail in the complex itself.

Staff were very friendly and not too overpowering, spoke great English. Whenever I needed anything it was promptly delivered.

Rooms were very comfortable, clean, well equipped and very spacious.

Breakfast was very good, I can recommend the masala omelet for people who like a bit of spice in the morning. I recommend sticking to the local cuisine as generally its much nicer then the other offerings.

The Tiger Trail is excellent, great food at a very good price. The bar is ok but is a bit too dark and dingy, but they show live sports when they're on.

Value for money wise the room rate is excellent, especially considering the facilities available, the usual gym, pool etc.

  • Stayed: August 2012, traveled on business
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1  Thank papawattu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded December 12, 2012

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for your recent stay at the Royal Orchid Central, Pune and for your kind feedback. We endure to welcome our guests into a variety of outstanding facilities with its characteristic warmth and outstanding hospitality.
It will be an honor for us to welcome you back to the Royal Orchid Central, Pune in the definite future.

Warm Regards

Vikas Passi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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745 - 751 of 972 reviews

Reviewed November 5, 2012

Good Breakfast Nice Staffiness. i loved the hotel very much.You can comfortable stay witout any doubt.Well maintained Stock Bar.VAriety of Buffet was extremely good.Their swimmimg pool was excellent.The location of hotel is ideal, it is located in Kalyani nagar which is a next to Koregaon Park- hub of IT, the hotel is close to airport and not far from Railway...

  • Stayed: May 2012, traveled on business
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Thank tripdinesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

The rooms are very spacious and comfortable. The hair dryer is dated but workable. The overall service at the hotel was excellent. A fuse blew in my room late in the evening and staff were there to repair in minutes. Quick and free shuttle service to hotel. Guests are required to go through electronic security and luggage goes through screening as well. Following the initial check it was not a problem and guests could walk through quickly.
My disappointment was the wait staff in the dining room. The first morning at breakfast the service was slow and inattentive. I was not asked for refill on tea and virtually ignored after the initial greeting and beverage service. In the afternoon I joined friends for a drink and with three staff in the room it took a very long time for service, I had to go over and ask them if they could help us. The following two days at breakfast the service was improved but lackluster. I would definitely stay again as the overall experience was very good, bit breakfast experience was not a great way to start the day.

Stayed: October 2012, traveled on business
Thank Soonkeum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded October 19, 2012

Dear Guest

Thank you for your recent stay at Royal Orchid Central,Pune and for your feedback. Your feedback is central to our growth and will definitely help us serve you better.We are in a constant pursuit to learn from our guests feedback and enhance guest services to be more personalized and renewing. Your feedback about the service at restaurant has been discussed with our team.We assure you that we will take every possible effort to make your next stay at Royal Orchid Central ,Pune a better experience.
The entire team of Royal Orchid Central,Pune looks forward to welcome you back and offering you a perfect stay.

Warm Regards
Vikas Passi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2012

I stayed there for a month alone, but never felt the home sickness courtesy the young and vibrant management and staff of hotel, who will make you feel at home. The location of hotel is ideal, it is located in Kalyani nagar which is a next to Koregaon Park- hub of IT, the hotel is close to airport and not far from Railway station. The rooms gives you panoramic view of Pune city and glimpses of green cover. The bar "MIX" serves you fantastic Cocktails. The Coffee shop "Pinxx" which is open 24x7 is a multi-cuisine restaurant. The restaurant staff of PINX was more than happy to cook dishes of your choice apart from serving their own signature dishes exclusively for you. The buffet is one of the best, I ever had which is combination of Indian, continental, Chinese and Thai.

Room Tip: Stay at 9th floor in any room of odd numbers will give you good view. A dip in swimming pool at 4th...
  • Stayed: September 2012, traveled on business
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Thank nagen73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded October 7, 2012

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for your recent stay at the Royal Orchid Central, Pune and for your feedback. Quality of the service and ambiance are integral attributes of creating long lasting and memorable experiences. We are happy to note that you have enjoyed your stay with us and it will be our pleasure to come to your service over and over again.

We are looking forward to welcome you at the Royal Orchid Central, Pune again in the nearest future.

Warm Regards

Vikas Passi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2012

good stay, pleasant staff, excellent facilities,.....................fantastic hospitality. The GM and his entire team are doing a good job. Superb food , the ambience is soothing, the hotel staff really made the stay a memorable one.

  • Stayed: August 2012, traveled on business
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Thank jlashkari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded October 7, 2012

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for your recent stay at the Royal Orchid Central, Pune and for your feedback. Quality of the service and ambiance are integral attributes of creating long lasting and memorable experiences. We are happy to note that you have enjoyed your stay with us and it will be our pleasure to come to your service over and over again.

We are looking forward to welcome you at the Royal Orchid Central, Pune again in the nearest future.

Warm Regards

Vikas Passi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2012

Some of my friends and I stayed for about 4 weeks duration. My stay was really comfortable with the nice hospitality rendered by the hotel staff. The rooms are good and the house keeping is good. The bar and 24 hr cafe has an excellent ambiance and service. One outstanding quality of the stay is the extremely courteous staff. The management staff is warm and accommodating for your extra requests as well. The location of hotel is ideally placed near to the airport and other main points of pune.

  • Stayed: September 2012, traveled on business
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Thank miltonjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

Before i begin to tell you about my stay. I have to give this hotel a 10 on 10 for their banquet services! i had my engagement ceremony on the rooftop and all my guests were super happy with the food, the service, the ambiance and the hospitality!

The room i stayed in was absolutely clean, comfy and most definitely spacious! The rest room was clean (which is something i'm very fussy about) and even room service is prompt and helpful!

All in all a hotel i'm going to keep coming back to! :)

  • Stayed: September 2012, traveled with family
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Thank PuneMeenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded September 14, 2012

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for your recent stay at the Royal Orchid Central, Pune and sharing your wonderful experience in this public forum. We are glad to know that we could make your engagement ceremony a memorable .Feedback like this reaffirmed our belief that we are on right path.

The entire team at Royal Orchid Central, Pune would be delighted to host you again in the near future.

Warm Regards,

Vikas Passi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Central Pune

Address: Kalyani Nagar Marisoft Annexe | Marisoft Annexe,, Pune 411014, India
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Pune
#8 Business Hotel in Pune
#18 Luxury Hotel in Pune
Price Range: $61 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Orchid Central Pune 4*
Number of rooms: 115
Official Description (provided by the hotel):
Royal Orchid Central, Pune is one of its kind and a landmark in itself. With its close proximity to the airport, railway station and commercial areas, it is sure to become the hot spot for travellers and executives. ... more   less 
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Also Known As:
Royal Orchid Central Pune Hotel Pune

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