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“Great location and facility”

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Royal Orchid Central Pune
Ranked #25 of 231 Hotels in Pune
Reviewed October 16, 2012

The rooms are very spacious and comfortable. The hair dryer is dated but workable. The overall service at the hotel was excellent. A fuse blew in my room late in the evening and staff were there to repair in minutes. Quick and free shuttle service to hotel. Guests are required to go through electronic security and luggage goes through screening as well. Following the initial check it was not a problem and guests could walk through quickly.
My disappointment was the wait staff in the dining room. The first morning at breakfast the service was slow and inattentive. I was not asked for refill on tea and virtually ignored after the initial greeting and beverage service. In the afternoon I joined friends for a drink and with three staff in the room it took a very long time for service, I had to go over and ask them if they could help us. The following two days at breakfast the service was improved but lackluster. I would definitely stay again as the overall experience was very good, bit breakfast experience was not a great way to start the day.

Stayed: October 2012, traveled on business
Thank Soonkeum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded October 19, 2012

Dear Guest

Thank you for your recent stay at Royal Orchid Central,Pune and for your feedback. Your feedback is central to our growth and will definitely help us serve you better.We are in a constant pursuit to learn from our guests feedback and enhance guest services to be more personalized and renewing. Your feedback about the service at restaurant has been discussed with our team.We assure you that we will take every possible effort to make your next stay at Royal Orchid Central ,Pune a better experience.
The entire team of Royal Orchid Central,Pune looks forward to welcome you back and offering you a perfect stay.

Warm Regards
Vikas Passi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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768 - 774 of 994 reviews

Reviewed September 22, 2012

I stayed there for a month alone, but never felt the home sickness courtesy the young and vibrant management and staff of hotel, who will make you feel at home. The location of hotel is ideal, it is located in Kalyani nagar which is a next to Koregaon Park- hub of IT, the hotel is close to airport and not far from Railway station. The rooms gives you panoramic view of Pune city and glimpses of green cover. The bar "MIX" serves you fantastic Cocktails. The Coffee shop "Pinxx" which is open 24x7 is a multi-cuisine restaurant. The restaurant staff of PINX was more than happy to cook dishes of your choice apart from serving their own signature dishes exclusively for you. The buffet is one of the best, I ever had which is combination of Indian, continental, Chinese and Thai.

Room Tip: Stay at 9th floor in any room of odd numbers will give you good view. A dip in swimming pool at 4th...
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  • Stayed: September 2012, traveled on business
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Thank nagen73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded October 7, 2012

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for your recent stay at the Royal Orchid Central, Pune and for your feedback. Quality of the service and ambiance are integral attributes of creating long lasting and memorable experiences. We are happy to note that you have enjoyed your stay with us and it will be our pleasure to come to your service over and over again.

We are looking forward to welcome you at the Royal Orchid Central, Pune again in the nearest future.

Warm Regards

Vikas Passi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2012

good stay, pleasant staff, excellent facilities,.....................fantastic hospitality. The GM and his entire team are doing a good job. Superb food , the ambience is soothing, the hotel staff really made the stay a memorable one.

  • Stayed: August 2012, traveled on business
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Thank jlashkari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded October 7, 2012

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for your recent stay at the Royal Orchid Central, Pune and for your feedback. Quality of the service and ambiance are integral attributes of creating long lasting and memorable experiences. We are happy to note that you have enjoyed your stay with us and it will be our pleasure to come to your service over and over again.

We are looking forward to welcome you at the Royal Orchid Central, Pune again in the nearest future.

Warm Regards

Vikas Passi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2012

Some of my friends and I stayed for about 4 weeks duration. My stay was really comfortable with the nice hospitality rendered by the hotel staff. The rooms are good and the house keeping is good. The bar and 24 hr cafe has an excellent ambiance and service. One outstanding quality of the stay is the extremely courteous staff. The management staff is warm and accommodating for your extra requests as well. The location of hotel is ideally placed near to the airport and other main points of pune.

  • Stayed: September 2012, traveled on business
    • Value
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Thank miltonjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

Before i begin to tell you about my stay. I have to give this hotel a 10 on 10 for their banquet services! i had my engagement ceremony on the rooftop and all my guests were super happy with the food, the service, the ambiance and the hospitality!

The room i stayed in was absolutely clean, comfy and most definitely spacious! The rest room was clean (which is something i'm very fussy about) and even room service is prompt and helpful!

All in all a hotel i'm going to keep coming back to! :)

  • Stayed: September 2012, traveled with family
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Thank PuneMeenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded September 14, 2012

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for your recent stay at the Royal Orchid Central, Pune and sharing your wonderful experience in this public forum. We are glad to know that we could make your engagement ceremony a memorable .Feedback like this reaffirmed our belief that we are on right path.

The entire team at Royal Orchid Central, Pune would be delighted to host you again in the near future.

Warm Regards,

Vikas Passi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2012

I have stayed at several hotels in Pune for business, but I have found my home away from home at the Royal Orchid Central Pune. The hotel gives the best of both worlds. It has all the facilities you can expect from a high quality hotel, but it also gives the feeling you are truly in Pune. Its location makes it very easy to reach the airport, as well many of the vibrant restaurants and bar in the Kalyani Nagar and Koregaon Park areas. The hotel itself has actually a very good restaurant with live musicians and genuine Indian dishes, so you don't have to venture out after a long day at work.

  • Stayed: August 2012, traveled on business
    • Value
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Thank RClouseau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded September 14, 2012

Dear Guest,

Greetings from Royal Orchid Central, Pune!

Thank you for your recent stay at the Royal Orchid Central, Pune and for your feedback. Quality of the service and ambiance are integral attributes of creating long lasting and memorable experiences. We are happy to note that you have enjoyed your stay with us and it will be our pleasure to come to your service over and over again.

We are looking forward to welcome you at the Royal Orchid Central, Pune again in the nearest future.

Warm Regards

Vikas Passi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

I stayed at the Royal Orchid for a night . The stay was comfortable, room spacious,neat and tidy, bathroom well laid and comfortable to use. My biggest grouse was that the Towels and napkins were not clean. They were yellowing and had stains. I did ask for them to be replaced, but the replacements were not very good either. The front office staff was courteous and helpful. In room dining was good. I wanted a multigrain bread for the sandwich i ordered and even though they had not mentioned it in the menu, they made it available . The breakfast spread was amazing, The cold cuts were good, 2 types of cheese, hot indian snacks, baked beans, potato wedges, sausages, bacon. A good selection of bread and muffins/ cakes. A very good range of cereals, muesli and fruits. They even had soy milk. So 10 out of 10 for breakfast.

The place where this hotel scores most is the location. Its slap bang in the middle of the buzzing Kalyani nagar, very close to Koregaon Park. Its surrounded by shopping malls, restaurants even a multiplex just around the corner.

All in all a value for money proposition.

Room Tip: The view is not much except for the cityscape, seeing as to how its right in the middle of action. A...
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  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rupalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roc-Pune, General Manager at Royal Orchid Central Pune, responded to this reviewResponded September 14, 2012

Dear Guest

Thank you for your recent stay at Royal Orchid Central,Pune and for your feedback. Your feedback is central to our growth and will definitely help us serve you better.We are extremely sorry for the inconvenience caused to you during your recent stay.

Please feel assured that your feedback is extremely important to us and we will take every possible effort to make your next stay at Royal Orchid Central,Pune an even better experience.
The entire team of Royal Orchid Central is looking forward to welcome you back.

Warm Regards

Vikas Passi

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Central Pune

Address: Kalyani Nagar Marisoft Annexe | Marisoft Annexe,, Pune 411014, India
Location: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Pune
#8 Business Hotel in Pune
#17 Luxury Hotel in Pune
Price Range: $72 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Orchid Central Pune 4*
Number of rooms: 115
Official Description (provided by the hotel):
Royal Orchid Central, Pune is one of its kind and a landmark in itself. With its close proximity to the airport, railway station and commercial areas, it is sure to become the hot spot for travellers and executives. ... more   less 
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Also Known As:
Royal Orchid Central Pune Hotel Pune

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